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Joe Gruen
Refer Me
42 Reviews
My career in the auto industry began in 1988. I joined the Capital Eurocars family in 2005. The professionalism of the people and the teamwork in order to promote customer satisfaction is one of the best parts about working here. I moved to Florida in 2005 from Thousand Oaks, CA. I have been married for 11 years with 3 great kids; two daughters, ages 9 and 7, and a son who is almost 5. In my free time I enjoy any activity outdoors, and spending time with a great family and friends!
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42 Reviews of Joe Gruen
June 04, 2020
Rating only for May 21, 2020 visit Came to Capital Eurocars to pick up our Mercedes that had been in for service for over a week. It became clear that several issues had not been addre Came to Capital Eurocars to pick up our Mercedes that had been in for service for over a week. It became clear that several issues had not been addressed by the service agent. Lorraine stepped in. She gathered the information from service agent and the service mechanics and the service manager. After assessing the situation, she took action in a calm manner. She was positive with the staff not chastising them but seeing it as a training opportunity. We returned with the car the next week to complete the service. I was very impressed by her professionalism and that her personally handling of a customer issue. More
by Judi
Other Employees Tagged: Lorraine Head
Helpful 
February 22, 2020
We just purchased a new Mercedes from Capital Eurocars. Claude Rabbath was our sales person and did an excellent job. He went out of his way to insure we were completely happy with our experience and recei Claude Rabbath was our sales person and did an excellent job. He went out of his way to insure we were completely happy with our experience and receive the car of my dreams. Claude is very knowledgeable, helpful and personable. Great experience! Thank you. More
by sbryan824
Other Employees Tagged: Parke L. Stafford, Claude Rabbath , Mandy Barnard
December 18, 2019
I have maintained my BMW exactly as manufacturer recommends. I have low miles but my warranty is up so after spending over $2k. My check engine came back on 2 days later so I took my car back a week recommends. I have low miles but my warranty is up so after spending over $2k. My check engine came back on 2 days later so I took my car back a week later and they said it had nothing to do with what they had previously worked on and charged me another 3.5k .Brian the service advisor was very nice and did all he could to help me, this is no reflection of the service I received from him. More
by 328i owner
Other Employees Tagged: Claude Rabbath
October 17, 2019
Top Quality Service Joe Gruen assisted with the service of my GL 350. Joe is true professional and provides the highest quality of service there is. Only place I will t Joe Gruen assisted with the service of my GL 350. Joe is true professional and provides the highest quality of service there is. Only place I will take my car to and Joe is the number one reason. More
by Craig
Other Employees Tagged: Parke L. Stafford
March 12, 2019
Service; Integrity; Friendly The sales and service staff at Capital Eurocars is unmatched in the Tallahassee market. I've been a satisfied customer of this dealership for over 15 The sales and service staff at Capital Eurocars is unmatched in the Tallahassee market. I've been a satisfied customer of this dealership for over 15 years and as usual Parke Stafford and the service department do their thing efficiently and cost effectively. I highly recommend everyone at this business. Best in Tallahassee! More
by RobH
Other Employees Tagged: Parke L. Stafford , John Sipay, Anthony Taylor
January 11, 2019
First Mercedes purchase I was in desperate need to get out of an unreliable Range Rover. I had no real preference to a new vehicle, I just knew I had to get out of that Rang I was in desperate need to get out of an unreliable Range Rover. I had no real preference to a new vehicle, I just knew I had to get out of that Range Rover. John McLung was an unbelievable source of information and guiding hand at what I actually needed. Not only did he find me the perfect vehicle for my needs but was able to present a deal that was fantastic. I now have a reliable, certified, safe Mercedes GLE 350. More
by MJ
Other Employees Tagged: John McClung, John Sipay, Michael Tepper
August 13, 2018
great! Claude Rabbath was amazing! He is very knowledgeable and helpful answering all my questions. We have purchased several cars through him over the year Claude Rabbath was amazing! He is very knowledgeable and helpful answering all my questions. We have purchased several cars through him over the years! Thank you!! More
by Suzana Steinmetz
Other Employees Tagged: Claude Rabbath , Anthony Taylor
August 12, 2018
Awesome people! I would recommend this dealership to anyone looking for either a new or used car. The service here is wonderful. Everyone we came in contact with was I would recommend this dealership to anyone looking for either a new or used car. The service here is wonderful. Everyone we came in contact with was great! More
by Mercedes sharon2
July 31, 2018
Great Customer Service I always have a great experience dealing with Parke and Capital Eurocars. You always greeted by respect and great customer service. Thank you Parke an I always have a great experience dealing with Parke and Capital Eurocars. You always greeted by respect and great customer service. Thank you Parke and Capital Eurocars Team! You're awesome! More
by divamina
Other Employees Tagged: Parke L. Stafford , John Sipay, Anthony Taylor, Bryan Huey
April 22, 2018
A3 maintence check Excellent customer care. There on time paperwork done and dad the driver took me to work drop me off pick me up and time got me back to the dealershi Excellent customer care. There on time paperwork done and dad the driver took me to work drop me off pick me up and time got me back to the dealership in an out and back to work. Car was clean had been washed took good care of me More
by Val
Other Employees Tagged: Doug driver taking us to work he was excellent
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