Joe Herx
Joe Herx at Joe Machens Capital City Ford

Joe Herx | Page 9

Sales Consultant

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.9
169 Reviews
4.9

169 Reviews

Write a Review

169 Reviews of Joe Herx

January 28, 2020

Dealership Rating
Employee Rating

I have purchased many vehicles from Joe Herx over the years. He has always been honest and straightforward with me. He genuinely cares for his customers. More

by DHENTGES0
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman , Billy Underwood, Jamie Wilson

Jan 28, 2020

Joe Machens Capital City Ford responded

Nothing we love more than seeing a positive review from one of our repeat, loyal customers. Thank you for taking the time to tell us about working with Joe Herx, we all appreciate it. And, we hope to see you again.

January 13, 2020

Dealership Rating
Employee Rating

Great people to work with Angie in service was really helpful. We have had a total of 4 explores and they have been very good to us. Ford make a great vehicle More

by DALMARHELTON
Recommend Dealer
Yes

Other Employees Tagged: Angie Hulsey, Steven Paul, Matt Wilde

Jan 14, 2020

Joe Machens Capital City Ford responded

Thanks for the GREAT review for Angie Husley and our Service Dept! We are here for you if you have any questions about the service, just give us a call. Thank you for choosing Capital City Ford, we very much appreciate your business. p.s. We think Ford makes great vehicles, too!

October 29, 2019

Dealership Rating
Employee Rating

Frustrating Was quoted a price by sales manager. 5 days later they did not stick to agreement. Car was not ready when we arrived. Waited much longer than we shou More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 30, 2019

Joe Machens Capital City Ford responded

We are very sorry to hear of your experience with our dealership. Due to Dealerrater's privacy policy, we can not see your contact details. Our General Manager, Tom Stegeman, would like to look into this for you. He has requested that you reach out to him. His email is: tstegeman@machens.com Please provide your contact info so he can follow up with you. Again, our apologies, we hope you give us the opportunity to correct this.

October 17, 2019

Dealership Rating
Employee Rating

Great place to buy a vehicle Very friendly people, made me feel at ease and they worked with me to make a great deal on a great vehicle! Very satisfied customer More

by blueeyedangel0513
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Underwood, Matt Wilde

Oct 18, 2019

Joe Machens Capital City Ford responded

You are very welcome! And Thank You for the 5 star rating, we very much appreciate it. Safe travels in your newly purchased "great vehicle"! Thanks again!

October 02, 2019

Dealership Rating
Employee Rating

Great Dealership Service at this dealership has always been the very best and I appreciate their service. Went in for a recall. Repair was made promptly and well don More

by lepbet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angie Hulsey

Oct 03, 2019

Joe Machens Capital City Ford responded

Thank you so much for the 5 star review! We love hearing Joe and Angie took good care of your and your vehicle. Let us know if you need anything else. See you next time!

October 02, 2019

Dealership Rating
Employee Rating

Great Team my Family has been buying cars from Joe Herx for over 60 years Great Guy to work with i highly recomment Joe Macheans to anyone More

by armysgtbilll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2019

Joe Machens Capital City Ford responded

Nothing we love more than our loyal, repeat customers! Thank You for the great review for Joe Herx, we think he's great, too. You know where to find us when you are in the market for your next car, we'll be glad to help out. Thank you for your loyalty to our dealership, we very much appreciate it!

July 25, 2019

Dealership Rating
Employee Rating

Great people, courteous and professional They don't xxxxxx with price. I get a great price right from the get go, no haggling. Courteous, professional and thorough. Store has good atmosphere, More

by paulmc0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman

Jul 26, 2019

Joe Machens Capital City Ford responded

Hi Paul, Great review! Thanks so much, We try to make the buying process as simple as possible. Glad to hear it worked for you!

July 08, 2019

Dealership Rating
Employee Rating

Exceptional Service Our family always receives exceptional service from Machens Ford in Jefferson City. From the service, parts, sales and even the cashiers, they treat u More

by REVED1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Bertles

Jul 09, 2019

Joe Machens Capital City Ford responded

Wow! Thank you for the great review for our dealership! We try our best to make sure all our customers are made to feel welcome and leave here happy. Stop in anytime or give us a call if you have any questions. We very much appreciate your business!

June 28, 2019

Dealership Rating
Employee Rating

Great Service Again This is fifth time I have purchased a used vehicle from this dealership and Joe Herx salesman. He is easy to work with, trustworthy and pressure free More

by BLOCKWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bradley Kellerman

June 07, 2019

Dealership Rating
Employee Rating

Trying frustrating in the ok With the exception of Joe Herz the other staff we worked with was good. Joe Herz needs to be fired, he almost cost the sale. More

by Diamondd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Obermeyer , Derek Bertles, Steve Joplin, Travis Peterson, Robert Relford

Jun 11, 2019

Joe Machens Capital City Ford responded

I am very sorry that you did not have a good experience at our dealership. I'm forwarding your review to our General Manager and ask that someone reach out to you to get more information. Again, our apologies.

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