Joe Herx
Joe Herx at Joe Machens Capital City Ford

Joe Herx | Page 8

Sales Consultant

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.9
166 Reviews
4.9

166 Reviews

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166 Reviews of Joe Herx

June 25, 2020

Dealership Rating
Employee Rating

sales and service of my vehicles I have been coming to this dealership for 48 years to buy and get service done on them. I have always felt that they care about my vehicles and me whe More

by dhanlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Prenger, Matt Wilde

Jun 26, 2020

Joe Machens Capital City Ford responded

We LOVE our loyal customers! Especially those that have been coming to Capital City Ford for 48 years. Your loyalty to our dealership and Joe Herx is something we are truly grateful for. Thank You so much!

June 19, 2020

Dealership Rating
Employee Rating

joe was my salesman very professional I couldn’t get approved for the car I wanted but he made sure I didn’t leave his lot without a new car I would recommend everybody that’s looking for a vehicle to g More

by Shell
Recommend Dealer
Yes

Other Employees Tagged: Derek Bertles, Billy Underwood

Jun 22, 2020

Joe Machens Capital City Ford responded

Nice review for Joe Herx! We loved seeing the 5 star review for him. We understand the hardships our customers are going through right now so we do try our best to find a way to help get them approved to purchase a vehicle. Glad we were able to help you. Thank you for choosing Capital City Ford, we appreciate your business.

May 25, 2020

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Employee Rating

The people at ford are fine people to work with. My question to you is why you have to ask for a review every time we have something done as I don’t really like doing them. I never ask for a revview on More

by Thurm3159
Recommend Dealer
Yes

Other Employees Tagged: Bo Heavin, Christian Connite , Brad Bartlett, Bethany Bowen, Cody Byers, Jordan Fields, Devon Henry, Eric Hunt, Scott Jackson

May 26, 2020

Joe Machens Capital City Ford responded

Hi Mark, DealerRater displays user names so other than "Mark" we don't know your name. Can you please email Tom Stegeman at tstegeman@machens.com with your name and email and request he remove you from review requests. We will forward this review to him so he is aware of your comments.

April 06, 2020

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Employee Rating

Great service and staff We received excellent sales and administrative service. Very happy with purchase and will return for service and future sales. It’s understandable wh More

by pcb3740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Underwood, Jamie Wilson

Apr 10, 2020

Joe Machens Capital City Ford responded

Just what we love hearing! Yes, please do come on back when you are in the market for another vehicle - we'll be glad to work with you again. Until then, when your vehicle needs service, just know you can schedule an appointment right on our website for your convenience!

February 26, 2020

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Employee Rating

Visit was for none starting vehicle used had less than a week, turned out to be bad cell in battery, was diagnosed quickly and replaced. Service was quick and pleasant, problem resolved. Salesman and servic More

by Waynekem
Recommend Dealer
Yes

Other Employees Tagged: Steve Joplin, Jamie Wilson

Feb 27, 2020

Joe Machens Capital City Ford responded

Great to hear our Service Dept was able to diagnose the battery problem and got it replaced for you. Thanks for the 5 star rating and letting us know. We appreciate it!

February 20, 2020

Dealership Rating
Employee Rating

Very friendly and welcoming atmosphere. Great experience. They had the truck ready for us when we got there. In and out in just over 2 hours. More

by RHELMERS0
Recommend Dealer
Yes

Other Employees Tagged: Billy Underwood, Jamie Wilson

Feb 20, 2020

Joe Machens Capital City Ford responded

Congratulations on the purchase of your truck! And, Thank You for choosing our dealership and leaving such a nice review for our team. Much appreciated!

January 29, 2020

Dealership Rating
Employee Rating

The sales staff customer service is excellent! We have been looking to buy a used truck for months and the dealership made us a deal we couldn't refuse. They were very helpful and addressed each o More

by kh5tmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben McGrail, Billy Underwood, Matt Wilde

Jan 30, 2020

Joe Machens Capital City Ford responded

Thank you, Thank you!!!! We love seeing the 5 star for our "sales team"! They will very much appreciate it. Congratulations on the purchase of your truck. Let us know if you have any questions, we'll be glad to help out. Thanks again, your business is appreciated.

January 28, 2020

Dealership Rating
Employee Rating

I have purchased many vehicles from Joe Herx over the years. He has always been honest and straightforward with me. He genuinely cares for his customers. More

by DHENTGES0
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman , Billy Underwood, Jamie Wilson

Jan 28, 2020

Joe Machens Capital City Ford responded

Nothing we love more than seeing a positive review from one of our repeat, loyal customers. Thank you for taking the time to tell us about working with Joe Herx, we all appreciate it. And, we hope to see you again.

January 13, 2020

Dealership Rating
Employee Rating

Great people to work with Angie in service was really helpful. We have had a total of 4 explores and they have been very good to us. Ford make a great vehicle More

by DALMARHELTON
Recommend Dealer
Yes

Other Employees Tagged: Angie Hulsey, Steven Paul, Matt Wilde

Jan 14, 2020

Joe Machens Capital City Ford responded

Thanks for the GREAT review for Angie Husley and our Service Dept! We are here for you if you have any questions about the service, just give us a call. Thank you for choosing Capital City Ford, we very much appreciate your business. p.s. We think Ford makes great vehicles, too!

October 29, 2019

Dealership Rating
Employee Rating

Frustrating Was quoted a price by sales manager. 5 days later they did not stick to agreement. Car was not ready when we arrived. Waited much longer than we shou More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 30, 2019

Joe Machens Capital City Ford responded

We are very sorry to hear of your experience with our dealership. Due to Dealerrater's privacy policy, we can not see your contact details. Our General Manager, Tom Stegeman, would like to look into this for you. He has requested that you reach out to him. His email is: tstegeman@machens.com Please provide your contact info so he can follow up with you. Again, our apologies, we hope you give us the opportunity to correct this.

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