Joe Herx
Joe Herx at Joe Machens Capital City Ford

Joe Herx | Page 8

Sales Consultant

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.9
169 Reviews
4.9

169 Reviews

Write a Review

169 Reviews of Joe Herx

August 21, 2020

Dealership Rating
Employee Rating

Thank you Keith, Joe and Jamie for all your help in getting me a great price on a Ford raptor. Pleasure to do business with! More

by JCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Wilson, Kieth

Aug 24, 2020

Joe Machens Capital City Ford responded

You are most welcome! Glad we were able to help get you the "great price", that's what we are here for. Thank you for choosing Capital City Ford, we are here if you have any questions. Just give us a call.

July 04, 2020

Dealership Rating
Employee Rating

My family has always been Ford family. We traded there since I was a kid. Machens seems to have stepped right in with the same or better quality service. Thanks! Keep up the good work! More

by danhillen
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman , Angie Hulsey, Matt Wilde, I haven’t worked with finance or management

Jul 05, 2020

Joe Machens Capital City Ford responded

We promise to do our best to "keep up the good work"! Thanks for choosing our dealership, we appreciate your business and hope to see you again.

June 26, 2020

Dealership Rating
Employee Rating

Purchasing the vehicle was fine but not the finance dept I just bought a 2018 Ford Edge. I was my second Edge. Joe Herx was wonderful. Your finance personnel lacked the follow through on the sale. I had More

by jbullard002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Travis Dometrorch, Arkeem Horsley-Robey, Steve Joplin, Brian Lorts, Josh did my original paperwork

Jun 26, 2020

Joe Machens Capital City Ford responded

First, Thank You for the very nice review for Joe Herx, we do appreciate that. We also apologize for not getting your paperwork to you in a timely manner and for not communicating with you much better. Your comments are being forwarded to our General Manager for his review. with a request to look into this. Again, our apologies, we should have done better.

June 25, 2020

Dealership Rating
Employee Rating

sales and service of my vehicles I have been coming to this dealership for 48 years to buy and get service done on them. I have always felt that they care about my vehicles and me whe More

by dhanlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Prenger, Matt Wilde

Jun 26, 2020

Joe Machens Capital City Ford responded

We LOVE our loyal customers! Especially those that have been coming to Capital City Ford for 48 years. Your loyalty to our dealership and Joe Herx is something we are truly grateful for. Thank You so much!

June 19, 2020

Dealership Rating
Employee Rating

joe was my salesman very professional I couldn’t get approved for the car I wanted but he made sure I didn’t leave his lot without a new car I would recommend everybody that’s looking for a vehicle to g More

by Shell
Recommend Dealer
Yes

Other Employees Tagged: Derek Bertles, Billy Underwood

Jun 22, 2020

Joe Machens Capital City Ford responded

Nice review for Joe Herx! We loved seeing the 5 star review for him. We understand the hardships our customers are going through right now so we do try our best to find a way to help get them approved to purchase a vehicle. Glad we were able to help you. Thank you for choosing Capital City Ford, we appreciate your business.

May 25, 2020

Dealership Rating
Employee Rating

The people at ford are fine people to work with. My question to you is why you have to ask for a review every time we have something done as I don’t really like doing them. I never ask for a revview on More

by Thurm3159
Recommend Dealer
Yes

Other Employees Tagged: Bo Heavin, Christian Connite , Brad Bartlett, Bethany Bowen, Cody Byers, Jordan Fields, Devon Henry, Eric Hunt, Scott Jackson

May 26, 2020

Joe Machens Capital City Ford responded

Hi Mark, DealerRater displays user names so other than "Mark" we don't know your name. Can you please email Tom Stegeman at tstegeman@machens.com with your name and email and request he remove you from review requests. We will forward this review to him so he is aware of your comments.

April 06, 2020

Dealership Rating
Employee Rating

Great service and staff We received excellent sales and administrative service. Very happy with purchase and will return for service and future sales. It’s understandable wh More

by pcb3740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Underwood, Jamie Wilson

Apr 10, 2020

Joe Machens Capital City Ford responded

Just what we love hearing! Yes, please do come on back when you are in the market for another vehicle - we'll be glad to work with you again. Until then, when your vehicle needs service, just know you can schedule an appointment right on our website for your convenience!

February 26, 2020

Dealership Rating
Employee Rating

Visit was for none starting vehicle used had less than a week, turned out to be bad cell in battery, was diagnosed quickly and replaced. Service was quick and pleasant, problem resolved. Salesman and servic More

by Waynekem
Recommend Dealer
Yes

Other Employees Tagged: Steve Joplin, Jamie Wilson

Feb 27, 2020

Joe Machens Capital City Ford responded

Great to hear our Service Dept was able to diagnose the battery problem and got it replaced for you. Thanks for the 5 star rating and letting us know. We appreciate it!

February 20, 2020

Dealership Rating
Employee Rating

Very friendly and welcoming atmosphere. Great experience. They had the truck ready for us when we got there. In and out in just over 2 hours. More

by RHELMERS0
Recommend Dealer
Yes

Other Employees Tagged: Billy Underwood, Jamie Wilson

Feb 20, 2020

Joe Machens Capital City Ford responded

Congratulations on the purchase of your truck! And, Thank You for choosing our dealership and leaving such a nice review for our team. Much appreciated!

January 29, 2020

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Employee Rating

The sales staff customer service is excellent! We have been looking to buy a used truck for months and the dealership made us a deal we couldn't refuse. They were very helpful and addressed each o More

by kh5tmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben McGrail, Billy Underwood, Matt Wilde

Jan 30, 2020

Joe Machens Capital City Ford responded

Thank you, Thank you!!!! We love seeing the 5 star for our "sales team"! They will very much appreciate it. Congratulations on the purchase of your truck. Let us know if you have any questions, we'll be glad to help out. Thanks again, your business is appreciated.

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