Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram

Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
1,065 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

32 yrs, 7 mos

Industry Experience

32 yrs, 7 mos

4.9

1,065 Reviews

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1065 Reviews of Joe Hilliard

November 22, 2025

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Employee Rating

Best car-buying experience EVER at Klaben Jeep! Super friendly team, insane deals, zero hassle—ABSOLUTELY LOVE my new ride! 5⭐️⭐️⭐️⭐️⭐️ More

by Mar9882
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Yes

November 22, 2025

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Fantastic experience at Klaben Jeep in Kent. Friendly staff, great selection, fair pricing, and smooth process. Highly recommend! FIVE STARS! More

by Mar9882
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Yes

November 19, 2025

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Klaben helped me understand what were the major tradeoffs in choosing specialty tires without talking down to me. Then Joe accommodated an unusual installation plan, making it easy for me. Great servuce! More

by thomas_fontana_360
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Yes

Other Employees Tagged: Scott Abdon

November 19, 2025

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Ken was a pleasure to work with. A few issues came up with the truck and the Klaben Dodge team was quick to get them resolved painlessly. I will definitely shop Klaben again in the More

by j-stinson
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Recommend Dealer
Yes

Other Employees Tagged: Ken Harris

November 19, 2025

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Honestly, the best car-buying experience I have ever had. Ken Harris is a very knowledgeable industry veteran and knows his stuff. I'd recommend him to anyone that is looking to buy an new or used car! More

by Padge
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Recommend Dealer
Yes

Other Employees Tagged: Ken Harris, Elizabeth Curry

November 19, 2025

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Klaben has exceeded my friends and family’s expectations for sales and service. We were treated like family. Klaben always puts the customer first and goes above and beyond. More

by Sampsmeznik
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Recommend Dealer
Yes

November 19, 2025

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My fiancé and I purchased a vehicle the beginning of 2024. Ken took great care of us. Neither of us knew much about financing or warranties or any of that stuff and he took the better part of that after More

by knightsara2022
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Recommend Dealer
Yes

Other Employees Tagged: Ken Harris

November 17, 2025

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They have been nothing but easy to deal with, both on the sales and service sign of things More

by nlotarski
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Recommend Dealer
Yes

November 10, 2025

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Always have a great experience at klaben. customer service is great and friendly. Time efficient More

by Jeepdarla1
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Recommend Dealer
Yes

November 07, 2025

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Chris helped me find the perfect jeep for my family and made it a great experience. Chris will be my first call when I need a new vehicle going forward. He also introduced me to Brian in finance who helped More

by Th3nnessy96
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Recommend Dealer
Yes
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