I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
32 yrs, 9 mos
Industry Experience
32 yrs, 9 mos
1,089 Reviews
Write a Review1089 Reviews of Joe Hilliard
December 31, 2025
Top notch service center with the highest level professionals working on your vehicle, you know it's going to get done right. professionals working on your vehicle, you know it's going to get done right. More
Other Employees Tagged: Elizabeth Curry
December 29, 2025
Josh was very kind and polite great customer service! Thanks for pulling my truck to the door since it was so cold today Thanks for pulling my truck to the door since it was so cold today More
Other Employees Tagged: Ridge Hancock, Josh McFarland
December 26, 2025
Awesome experience! Had a wobble to the front suspension and after multiple tests performed , it was concluded a new steering stabilizer was needed. After installation, Had a wobble to the front suspension and after multiple tests performed , it was concluded a new steering stabilizer was needed. After installation, this rides and responds like new! Very happy! More
December 24, 2025
Joe Hilliard has been taking care of my vehicle(s) for years! He's seen all my Rams I've owned, around 7 Rams since 2006. I've always went to Klaben service center because of the outstanding service I rec years! He's seen all my Rams I've owned, around 7 Rams since 2006. I've always went to Klaben service center because of the outstanding service I receive! I always have to wait when I take it in for service because I work so much. It's always quick, efficient service! I appreciate everyone involved! More
December 18, 2025
Joe was wonderful to work with. He kept me informed about what was going on with my car. When things were delayed due to an illness with the mechanic, Joe got me a complimentary r He kept me informed about what was going on with my car. When things were delayed due to an illness with the mechanic, Joe got me a complimentary rental. Everyone I encountered at the dealership was kind and polite. Definitely would recommend to a friend. More

