Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram

Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
1,052 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

32 yrs, 6 mos

Industry Experience

32 yrs, 6 mos

4.9

1,052 Reviews

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1052 Reviews of Joe Hilliard

October 30, 2025

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New review 10-30-25 As always excellent service was received on my last visit which was 10-28-25. No unusual waiting. Received a ride back home and a pickup. Needed my vehicle all day to make proper re More

by guygategalinspectionservice
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Yes

October 23, 2025

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Besides the issues I’ve had with the Jeep Wrangler Hybrid the service center and Joe Hilliard are always making it right and easy to work with. More

by HMIK17
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Yes

October 23, 2025

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Joe has been my service representative for the past 2 yrs! He always makes me feel like I’m the most important customer he has. From dropping my car off to picking it up, he’s always in constant contact More

by rgordyan
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Yes

October 23, 2025

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Have been with them for over 20years and have always had positive results.both insales and service More

by starcraft
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Yes

Other Employees Tagged: Ridge Hancock , Qa

October 22, 2025

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Would like to leave a comment about the service departments Joe Hilliard. Joe has always gone above what I ever expected from a Service Member/Manager!! He always puts my needs above his. If I need More

by Walt Gedeon
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Yes

October 21, 2025

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The service was great responsive on a very short notice. Thank you Joe you're the best 🌟🌟🌟 More

by TERRILOVESBEANS
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Yes

October 19, 2025

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Joe Hilliard is awesome! He always takes great care of me and always lets me know what service is needed, not only now, but in the future. I feel so lucky that he is my servi More

by gibbskeith73
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry

October 17, 2025

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The gentleman who checked us in was so incredibly nice and helpful. And then Joe gave us all of the information we needed. He continued to keep me up to date with what was going on, until the car was done More

by ryoussefi
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Recommend Dealer
Yes

Other Employees Tagged: I can not remember the name of the man…he was only a month in, and moved from Texas. He was so helpful!!!

October 16, 2025

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I enjoyed the coffee that I had while waiting for the service work on my van More

by sharon4lee
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Recommend Dealer
Yes

October 16, 2025

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Professional service with a hometown feel, I wouldn’t think of going anywhere else. And on time appointments unlike other dealerships. More

by Chuck.daum
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry

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