Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram

Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
1,079 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

32 yrs, 8 mos

Industry Experience

32 yrs, 8 mos

5.0

1,079 Reviews

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1079 Reviews of Joe Hilliard

December 08, 2025

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Employee Rating

Everyone at Klaben is consistently professional and friendly. Always knowledgeable and helpful. Little to no waiting times makes busy days easier More

by wwhiteplace
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Recommend Dealer
Yes

December 08, 2025

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I would say that he was polite and respectful to me. He explained everything to me and I am happy that he got me in so quick . I will keep getting my services there. Thank you! More

by reynolds875
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Yes

December 08, 2025

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Joe was very accommodating to my schedule. He followed up to make sure my car was fixed and everything was working well on my Jeep. He had great customer service! More

by Molly K
Recommend Dealer
Yes

December 08, 2025

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Joe was excellent. He followed up and kept me informed throughout the service.He called when he said he would and wass great. More

by jwagner1968
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Recommend Dealer
Yes

December 07, 2025

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Joe Hilliard does great job in customer service. He has excellent follow up and make sure the customers problem is fixed and they are satisfied with the results. It keeps us coming back when its new More

by jwiedie
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Yes

December 02, 2025

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Klaben service center is the only place I have had any service done on my 2015 Jeep Grand Cherokee Summit. Joe Hilliard has been the only service rep I've used at Klaben, because he's the best. Joe has al More

by MARKABRAM1
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Recommend Dealer
Yes

December 01, 2025

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The service that is provided to me by Joe Hilliard and the rest of the Klaben Service Department is exemplary. More

by JSemilia
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Recommend Dealer
Yes

December 01, 2025

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Went to Klaben Jeep in Kent and I am very pleased! Very nice store with excellent staff! More

by peanutnoelle1219
Recommend Dealer
Yes

November 27, 2025

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Joe is great! He always keeps me updated with what’s going on with my car, and is always so friendly! Their work is great! More

by ryoussefi
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Recommend Dealer
Yes

November 26, 2025

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I showed up a week early for my appointment and Joe took care of me anyways More

by dave.fisher
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Recommend Dealer
Yes
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