I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
32 yrs, 6 mos
Industry Experience
32 yrs, 6 mos
1,052 Reviews
Write a Review1052 Reviews of Joe Hilliard
October 30, 2025
New review 10-30-25 As always excellent service was received on my last visit which was 10-28-25. No unusual waiting. Received a ride back home and a pickup. Needed my vehicle all day to make proper re received on my last visit which was 10-28-25. No unusual waiting. Received a ride back home and a pickup. Needed my vehicle all day to make proper repairs. Joe Hilliard is always professional and goes beyond what is necessary to make sure I am taken care of. All the staff is great. Smiling faces and greetings make you feel at home when you walk in the service department! More
Other Employees Tagged: Justin L. Bolen, Richard Klaben, Brian Franklin, Timothy Beane, Scott Abdon, Steve Pasko
October 23, 2025
Joe has been my service representative for the past 2 yrs! He always makes me feel like I’m the most important customer he has. From dropping my car off to picking it up, he’s always in constant contact yrs! He always makes me feel like I’m the most important customer he has. From dropping my car off to picking it up, he’s always in constant contact to keep me updated. Joe is the best! More
October 23, 2025
Have been with them for over 20years and have always had positive results.both insales and service positive results.both insales and service More
Other Employees Tagged: Ridge Hancock , Qa
October 22, 2025
Would like to leave a comment about the service departments Joe Hilliard. Joe has always gone above what I ever expected from a Service Member/Manager!! He always puts my needs above his. If I need departments Joe Hilliard. Joe has always gone above what I ever expected from a Service Member/Manager!! He always puts my needs above his. If I need a special time or date, he delivers. He always puts my best interest as a owner, or a lease customer when it comes to safety, and future performance of my vehicle!! Very happy Joe has been my guy for many years now, and he deserves all the recognition he gets!! Keep up the good work Joe, and Klaben Jeep Service Department!! More
October 19, 2025
Joe Hilliard is awesome! He always takes great care of me and always lets me know what service is needed, not only now, but in the future. I feel so lucky that he is my servi He always takes great care of me and always lets me know what service is needed, not only now, but in the future. I feel so lucky that he is my service advisor! More
Other Employees Tagged: Elizabeth Curry
October 17, 2025
The gentleman who checked us in was so incredibly nice and helpful. And then Joe gave us all of the information we needed. He continued to keep me up to date with what was going on, until the car was done and helpful. And then Joe gave us all of the information we needed. He continued to keep me up to date with what was going on, until the car was done. The pick up was seamless. Joe then followed up the next day to make sure everything was great. More
Other Employees Tagged: I can not remember the name of the man…he was only a month in, and moved from Texas. He was so helpful!!!
October 16, 2025
Professional service with a hometown feel, I wouldn’t think of going anywhere else. And on time appointments unlike other dealerships. think of going anywhere else. And on time appointments unlike other dealerships. More
Other Employees Tagged: Elizabeth Curry

