Joe Hilliard

Service department is consistently good to deal with. Car done when promised. No upselling, which is appreciated. Car done when promised. No upselling, which is appreciated. More

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I can really feel the difference in the way the car rides and handles now that I had the recommended tire rotation. The careful, 16-point inspection Klaben performs also gives me peace of mind. It's one of and handles now that I had the recommended tire rotation. The careful, 16-point inspection Klaben performs also gives me peace of mind. It's one of the reasons why i keep coming back to Klaben for service. More

by maherkimer Verified Customer Verified Customer

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As the only place I take my Dodge Citadel for service I am once again pleased with the service I received and the updates and follow through by my long time service advisor Joe Hilliard. Joe always checks am once again pleased with the service I received and the updates and follow through by my long time service advisor Joe Hilliard. Joe always checks to see what I have covered in my life time warranty and if my repairs will be covered. I appreciate his efforts and it has paid off numerous times. More

by citadal Verified Customer Verified Customer

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Quick and easy service. Always a pleasure to have Klaben Chrysler Jeep Dodge Ram take care of our vehicle. Always a pleasure to have Klaben Chrysler Jeep Dodge Ram take care of our vehicle. More

by BuckeyeDougy Verified Customer Verified Customer

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The employees are courteous and care about the customers and the service they provide. The vehicles are always serviced on time and the service they provide. The vehicles are always serviced on time More

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I have been bringing my truck here for 3 or 4 years now since moving to Stow. I have always been happy with the services provided. since moving to Stow. I have always been happy with the services provided. More

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Joe Hilliard in the service dept always communicates status updates and tries to get my vehicle in for service as soon as possible. With his guidance about critical issues and issues that can be postpon status updates and tries to get my vehicle in for service as soon as possible. With his guidance about critical issues and issues that can be postponed, I am able to make a plan for service. Joe exhibits leadership and respect amongst his co-workers, too. More

by KAECAKES Verified Customer Verified Customer

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I was satisfied with the service provided. Joe was understanding and did everything he could to get my truck done as soon as possible. Good Job Joe👍 Joe was understanding and did everything he could to get my truck done as soon as possible. Good Job Joe👍 More

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Great service in the service dept. All went smooth and all experiences have been positive in all aspects do far. All went smooth and all experiences have been positive in all aspects do far. More

by TODD.PELFREY Verified Customer Verified Customer

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We have a long experience with Klaben as new vehicle buyers and Service department clients. Obviously we wouldn't have this long relationship if we were not satisfied. Joe Hilliard has always patientl buyers and Service department clients. Obviously we wouldn't have this long relationship if we were not satisfied. Joe Hilliard has always patiently explained and sometimes re-explained what we needed and why. 5 stars! More

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