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Joe Hilliard
Refer Me
967 Reviews
I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
32 yrs
Industry Experience
32 yrs
967 Reviews
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967 Reviews of Joe Hilliard
April 30, 2025
This is an update from my previous review. Jeff Ashley from Klaben reached out to me immediately this morning so he could talk to me about my concerns. He told me that everything that was quot Jeff Ashley from Klaben reached out to me immediately this morning so he could talk to me about my concerns. He told me that everything that was quoted was just safety concerns that they wanted to bring to my attention. I visited with Klaben again and they did a great job with another repair that was needed. I would definitely recommend Klaben for any repair needs. They have a great team from the mechanics to the management. Thanks Klaben!!! More
by RGWALKERII
Verified CustomerOther Employees Tagged: Jeff Ashley, Elizabeth Curry, Tyler Schultz
April 27, 2025
Klaben CJDR service does a great job of keeping scheduled appointments and following up with you along the way. While my Charger Daytona was in the shop Joe Hilliard did a phenomenal job of keeping me in the appointments and following up with you along the way. While my Charger Daytona was in the shop Joe Hilliard did a phenomenal job of keeping me in the loop. Thank you for getting me back on the road quickly! More
by Joe
Other Employees Tagged: Justin L. Bolen, Michael Van Hoose, Richard Klaben, Steve Stephens, Brian Franklin, Timothy Beane, Jeff Ashley, Joby Bacher
April 15, 2025
Joe is the best service advisor around. He is always willing to go the extra mile to explain things. He is always patient when we ask for additional details. He is always willing to go the extra mile to explain things. He is always patient when we ask for additional details. More
by case698
April 13, 2025
Once again I received excellent service from Klaben Dodge Service Department. Had an appointment at 8:00 to replace a part that was ordered and was back in my car by 11;00 am. Car was washed and ready for pi Service Department. Had an appointment at 8:00 to replace a part that was ordered and was back in my car by 11;00 am. Car was washed and ready for pick-up. Joe Hilliard my advisor always keeps me updated and follows up with a call to make sure everything is working properly. More
by citadal
April 13, 2025
Once again I received excellent service from Klaben Dodge Service Department. Had an appointment at 8:00 to replace a part that was ordered and was back in my car by 11;00 am. Car was washed and ready for pi Service Department. Had an appointment at 8:00 to replace a part that was ordered and was back in my car by 11;00 am. Car was washed and ready for pick-up. More
by citadal
April 11, 2025
Once again, Joe Hilliard provided amazing customer service. He's the only one I ask for when service is needed on our vehicles, and we've been buying/leasing from Klaben for over 20 years. Joe is alwa service. He's the only one I ask for when service is needed on our vehicles, and we've been buying/leasing from Klaben for over 20 years. Joe is always very professional and with a smile. He's the best! More
by LMW
April 10, 2025
It is relatively easy to get an appointment. Fairly quick with service and always offers a car wash Fairly quick with service and always offers a car wash More
by Rita245
Other Employees Tagged: Elizabeth Curry
April 09, 2025
We have the opportunity to take our vehicles back to where they were purchased and love the service department personnel. They are kind, considerate and knowledgeable. Once again, thank you! where they were purchased and love the service department personnel. They are kind, considerate and knowledgeable. Once again, thank you! More
by pineconecarol
April 08, 2025
The folks at Klaben took care of the issue as always. We’ve been a long time customer of Klaben and they always take care of their customers. They do a great job there. Highly recommend. We’ve been a long time customer of Klaben and they always take care of their customers. They do a great job there. Highly recommend. More
by dowens021
Other Employees Tagged: Brian Franklin, Timothy Beane, Elizabeth Curry
Dealership Inventory (269 Vehicles)
2022 Jeep Gladiator
used
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
