Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram

Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
1,109 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

32 yrs, 10 mos

Industry Experience

32 yrs, 10 mos

5.0

1,109 Reviews

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1109 Reviews of Joe Hilliard

February 10, 2026

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I’ve been coming to Klaben for over a decade and receive the absolute BEST service possible each and every time! Justin and Steve make the whole car buying process seamless, painless and just a great experi More

by RWells
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Recommend Dealer
Yes

February 09, 2026

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Joe was very polite and wonderful to keeping me informed of my ram 1500. JOE EXPLAINED STEP BY STEP THE DIFFERENT WAYS OF FIXING THE PROBLEMS More

by tlamberson
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Recommend Dealer
Yes

February 09, 2026

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I have been getting my oil changed here ever since I bought my Jeep. Joe is very friendly and professional. More

by clsfo
Recommend Dealer
Yes

February 09, 2026

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Joe Hilliard has always taken great care of us and we will continue to use Klaben Service Department. More

by SADERR
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Recommend Dealer
Yes

February 05, 2026

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These guys are the best! Justin gave us an outstanding sales experience. Absolutely love my 2026 Compass! Thanks again! More

by socasio.96
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Yes

February 05, 2026

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Outstanding communication and work done by Joe Hilliard and the service team! Always a pleasure working with Joe. He is the best!! More

by JRUMS2
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Recommend Dealer
Yes

February 03, 2026

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Joe Hilliard was able to work my car into a full schedule and get the repairs done quickly. He made sure I had transportation to and from home while they worked on my car. I was very satisfied with the servi More

by Tina
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Recommend Dealer
Yes

February 03, 2026

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Long time loyal Klaben customer. Same Service Representative Joe Hilliard and same salesperson Don Jacobs for my last four cars. I trust their service department and my advisor. I ha More

by citadal
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Recommend Dealer
Yes

February 03, 2026

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We have always been treated very well and they always work with us and find exactly what we need. Highly recommended! More

by csexton55
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Recommend Dealer
Yes

Other Employees Tagged: Casey Shaw, Joby Bacher

February 01, 2026

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i had to return the next day to get greasey foot prints removed from open door foot trim.joe hilliard cleaned 4 doors and back hatch door.driver seat was not back position.no paper floor cover. jeff ashley More

by bill
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Ashley

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