I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
33 yrs, 6 mos
Industry Experience
33 yrs, 6 mos
1,191 Reviews
Write a Review1191 Reviews of Joe Hilliard
October 20, 2026
Honest work, trustworthy staff. I drive an hour to take my cars here because I’ve been burned by other dealers. My truck has a slight noise and rather than trying work around they e I drive an hour to take my cars here because I’ve been burned by other dealers. My truck has a slight noise and rather than trying work around they explained and addressed a major engine repair and did it correctly the first time. I respected the honesty and we caught it because the warranty was up. Joe there is the best service tech I’ve ever worked with at any dealership. More
Other Employees Tagged: Vince Maund
October 16, 2026
Olivia was wonderful to work with on the sales side. She was very responsive. Joe was wonderful to work with on getting the steps and tonneau cover on my new Jeep Gladiator. I believe Madi was her nam She was very responsive. Joe was wonderful to work with on getting the steps and tonneau cover on my new Jeep Gladiator. I believe Madi was her name in finance she was excellent as well. The only feedback i would give would be to show new Jeep owners how to take the doors off especially since it changed in the 2026 models. More
Other Employees Tagged: Madison Shaw
October 09, 2026
Overall I was satisfied with my experience at Klaben. Just get me informed regarding a repair that I was going to be needing and is to notify me when the necessary parts are in so I can schedule my visit Just get me informed regarding a repair that I was going to be needing and is to notify me when the necessary parts are in so I can schedule my visit back to have them repairs made More
Other Employees Tagged: Josh McFarland
October 08, 2026
My Chrysler Pacific's needed the oil changed an the tires rotated. I called Joe an he got me in for service right away..Joe is very knowledgeable, always helpful, an always has a smile. I know my van is in G rotated. I called Joe an he got me in for service right away..Joe is very knowledgeable, always helpful, an always has a smile. I know my van is in Good hands at Klaben Service Center. More
Other Employees Tagged: Michael Van Hoose
September 30, 2026
Justin did a great job helping me find my new Jeep! He was a great communicator, very flexible with my schedule, and always so nice and helpful whenever I had questions. He made the whole process easy. He was a great communicator, very flexible with my schedule, and always so nice and helpful whenever I had questions. He made the whole process easy. I really appreciate all of his help and would definitely recommend Justin to anyone looking for a new vehicle! More
Other Employees Tagged: Justin L. Bolen, Jeff Ashley, Elizabeth Curry, Josh McFarland, Gregory Sack
September 30, 2026
Justin was very knowledgeable about the product very helpful Justin took his time and went over every nook and cranny and made sure that I understood every Bill and whistle in my new car helpful Justin took his time and went over every nook and cranny and made sure that I understood every Bill and whistle in my new car More
Other Employees Tagged: Justin L. Bolen, Steve Stephens
September 29, 2026
I have bought many vehicles here. Always a great experience. I would highly recommend to anyone looking for a new or used vehicle. Always a great experience. I would highly recommend to anyone looking for a new or used vehicle. More
Other Employees Tagged: Brian Binegar, Faith Workman, Gregory Sack
September 08, 2026
My last four cars have been from Klaben and I have had the same service tech Joe Hilliard for every car. I trust Joe and his recommendations. Thanks Klaben service staff for taking care of my cars over th the same service tech Joe Hilliard for every car. I trust Joe and his recommendations. Thanks Klaben service staff for taking care of my cars over the years! More

