Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram

Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
1,135 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

33 yrs

Industry Experience

33 yrs

5.0

1,135 Reviews

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1135 Reviews of Joe Hilliard

April 04, 2026

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Employee Rating

Very friendly, kind, they show their customers opinion and needs are top priority and respected More

by Eric
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Yes

March 30, 2026

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Josh was amazing and my car was done in a timely matter, way before the promised time. More

by hannah.perchinske
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Recommend Dealer
Yes

Other Employees Tagged: Josh McFarland

March 30, 2026

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Very pleased the company, service and the staff. Joe always goes above and beyond to get the job done.. More

by rcolecchi
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Yes

Other Employees Tagged: Justin L. Bolen

March 30, 2026

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Klaben always does an awesome job for me and my family. Casey and Tim helped us not only get into a new Chrysler Pacifica, but at an extremely reasonable number. Car prices continue to rise and the average More

by jadkins5752
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Beane, Gregory Sack , Casey Shaw

March 30, 2026

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Joe did an outstanding job helping me schedule my oil change in a timely manner and kept me informed about some additional things that needed attention why my truck was in the shop! Thanks Joe More

by Tim123
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Recommend Dealer
Yes

March 26, 2026

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Service department is consistently good to deal with. Car done when promised. No upselling, which is appreciated. More

by whhenricks
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Yes

March 25, 2026

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I can really feel the difference in the way the car rides and handles now that I had the recommended tire rotation. The careful, 16-point inspection Klaben performs also gives me peace of mind. It's one of More

by maherkimer
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Recommend Dealer
Yes

March 23, 2026

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As the only place I take my Dodge Citadel for service I am once again pleased with the service I received and the updates and follow through by my long time service advisor Joe Hilliard. Joe always checks More

by citadal
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Recommend Dealer
Yes

March 23, 2026

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Quick and easy service. Always a pleasure to have Klaben Chrysler Jeep Dodge Ram take care of our vehicle. More

by BuckeyeDougy
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry

March 19, 2026

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The employees are courteous and care about the customers and the service they provide. The vehicles are always serviced on time More

by kgerace1
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Yes
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