Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram

Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
1,156 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

33 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

5.0

1,156 Reviews

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1156 Reviews of Joe Hilliard

May 12, 2026

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Employee Rating

Everyone at Klaben is kind and efficient. They are always knowledgeable and walk you through the process with ease. Always a pleasure to work with Klaben staff. Love my Jeep More

by wwhiteplace
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Yes

May 11, 2026

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Joe Hilliard did a great job of handling my service work. Klaben kept everything on time. More

by jwagner1968
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Yes

May 09, 2026

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Joe Hilliard was great to work with in service. He makes the process go smoothly. More

by Kpiek
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Recommend Dealer
Yes

May 07, 2026

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Excellent Excellent Excellent. Liz did an excellent job in setting up an appointment and ordering parts for a trailer receiver. She did over and above what needed to be done. Thank More

by rpmtrader
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry

May 05, 2026

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I want to thank Joe for his service expertise. He always takes care of my needs for my van and my Jeep. A very professional individual to work with always. More

by rickrwhite3399
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Recommend Dealer
Yes

May 04, 2026

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Honest, professional and caring. Not many dealerships still do business this way. Thanks Ridge and Klaben Dodge! More

by latinmike2
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Recommend Dealer
Yes

May 04, 2026

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I had an issue with my tire, and I called Joe and he got me in that day and fixed it. Joe always great with service. I have been a lifelong customer of Klaben More

by Tburgess
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Recommend Dealer
Yes

May 01, 2026

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Joe is always friendly and welcomes you with a smile. I had the oil changed and the the tires rotated on my 2023 Chrysler Pacifica. I enjoyed a free cup of coffee and a snack while I waited for the work More

by sharon4lee
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Recommend Dealer
Yes

Other Employees Tagged: Michael Van Hoose

April 30, 2026

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This dealer was fantastic in scheduling and completing my vehicle recall. Joshua McFarland was great to work with and very clear about what services were being provided, what my vehicle needed, and what cos More

by Dan
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Recommend Dealer
Yes

Other Employees Tagged: Josh McFarland

April 29, 2026

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Everyone is helpful and friendly. I was kept well informed on my vehicle status and even got a video from the tech. Glad everyone enjoyed my duck on fire on my Jeep dash. More

by drwilson1968
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Recommend Dealer
Yes
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