I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
33 yrs, 3 mos
Industry Experience
33 yrs, 3 mos
1,175 Reviews
Write a Review1175 Reviews of Joe Hilliard
July 27, 2026
I take my 2018 Journey to Klaben CJRD for all of my services ,even for oil changes. The work is always done right the first time and prices are always fair. My service advisor, Joe Hilliard, always kee services ,even for oil changes. The work is always done right the first time and prices are always fair. My service advisor, Joe Hilliard, always keeps me informed about the work and lets me know what is needed in the future. I always feel like I’m in good hands there. Thank you Joe for always listening and looking out for me. More
July 25, 2026
I just can’t stop from coming back to Klaben. The people there are knowledgeable and friendly. They go out of their way to help and listen well to what you say. The people there are knowledgeable and friendly. They go out of their way to help and listen well to what you say. More
Other Employees Tagged: Michael Van Hoose, Scott Abdon, Brian Binegar, Jeff Ashley, Elizabeth Curry, Ridge Hancock, Tyler Schultz, Josh McFarland, Nicole Bevan
July 21, 2026
Service department does reliable work. Working with Joe Hilliard is a very good experience. Kept me informed and made sure work was done. I’m willing to drive a longer distance from where Working with Joe Hilliard is a very good experience. Kept me informed and made sure work was done. I’m willing to drive a longer distance from where I live to have service here. More
July 02, 2026
Always excellent service. I have been going there for nine years now. Very helpful and never pushy. I have been going there for nine years now. Very helpful and never pushy. More
Other Employees Tagged: Josh McFarland
June 24, 2026
At this point I’m not even sure how many vehicles we’ve purchased with Justin! He’s my go-to guy when I’m looking for a new Jeep and always takes really good care of us. Would absolutely recommend everyone purchased with Justin! He’s my go-to guy when I’m looking for a new Jeep and always takes really good care of us. Would absolutely recommend everyone check out Klaben and look for Justin Bolen when you walk in the door. More
Other Employees Tagged: Justin L. Bolen
June 24, 2026
Great experience purchasing my new truck at this dealership and working with Gabe and the service department dealership and working with Gabe and the service department More
Other Employees Tagged: Michael Van Hoose, Brian Binegar, Elizabeth Curry, Ridge Hancock, Tyler Schultz, Josh McFarland, Gregory Sack, Nicole Bevan , Joby Bacher, Gabe
June 18, 2026
Great service Joe did a great job. Washed my truck. Changed the oil. Also took care of the recall. Got it back before I thought I would Washed my truck. Changed the oil. Also took care of the recall. Got it back before I thought I would More
Other Employees Tagged: Nicole Bevan
June 15, 2026
Josh McFarland was incredible to work with. He was very thorough in explaining what work was being done and needed to be done with my vehicle. His service was top notch. Would definitely reques He was very thorough in explaining what work was being done and needed to be done with my vehicle. His service was top notch. Would definitely request Josh to service my vehicle in the future. More
Other Employees Tagged: Josh McFarland

