Joe Hilliard | Page 79

Most professional repair visit I've ever had! Took my Jeep Patriot in for an oil leak and a tire rotation. My service writer Joe Hillard was courteous, professional and caring. He promptly assigne Took my Jeep Patriot in for an oil leak and a tire rotation. My service writer Joe Hillard was courteous, professional and caring. He promptly assigned my Jeep to Mike Hall for the repair and inspection. Mike was very thorough and discovered a rear brake issue. They fixed my oil leak, rear brakes and provided me with a more than fair price. Joe kept me informed of the progress as I waited for my Jeep. The Service Manager Mike VanHoose personally thanked me for coming in and having my Jeep serviced there. WOW!!! I will not hesitate bringing my Jeep here when it needs any other work. What a TEAM! More

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Dodge Journey I found the car we were looking for on Klabens website. We live in Akron so we drove to Kent to look at the vehicle and it was very nice and matched o I found the car we were looking for on Klabens website. We live in Akron so we drove to Kent to look at the vehicle and it was very nice and matched our needs. A salesman approached us and we told him we were interested in driving it and possibly buying. He was very polite and helpful in answering our questions. Turns out we closed a deal after some negotiating and bought the vehicle. There was no pressure on making decisions or hidden agendas like you have with most dealerships. We were pleased with our purchase and the manner in which the employees at the dealership presented theirselves. Calm cool atmosphere. Big Thanks to Nick Brandt for all the help. More

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Awesome service I have always had great service at Klaben. Joe Hilliard is very good with customer service and he is very professional. He let me know where they we I have always had great service at Klaben. Joe Hilliard is very good with customer service and he is very professional. He let me know where they were with my Jeep plus he let me know that there were software updates that needed to me done. That is a huge help to me. I would recommend Klaben with their sales and services! More

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Excellent dealership. Everyone was very nice and professional. I found my perfect vehicle for the perfect price. I was very satisfied with my purchase from kla dealership. Everyone was very nice and professional. I found my perfect vehicle for the perfect price. I was very satisfied with my purchase from klabeb.n Justin and Dave were amazing. More

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Service Advisor Joe Hilliard We always request Joe for advise when our cars need serviced. He is very knowledgeable and gives us excellent service. He is professional and polite. We always request Joe for advise when our cars need serviced. He is very knowledgeable and gives us excellent service. He is professional and polite. He always gives us the estimate before working on our cars and if anything else is found wrong gives us a call before doing the work. More

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Fast, courteous service with a smile! We have been leasing with Klaban for the past 4 years and have always brought our vehicle into Klaban for any service that it has needed. Our service We have been leasing with Klaban for the past 4 years and have always brought our vehicle into Klaban for any service that it has needed. Our service advisor has always been Joe Hilliard. It is such a pleasure working with Joe when we bring our car in. He is a stellar employee! More

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Great Service I have worked with both Joe and Justin for different issues since I leased my Jeep. They always are helpful and respectful. If I needed a ride it was I have worked with both Joe and Justin for different issues since I leased my Jeep. They always are helpful and respectful. If I needed a ride it was ready for me and got me to work on time. When they told me it would be done by a certain time it was. I appreciate the honesty. More

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Great first time experience Worked with Joe Hilliard yesterday. Joe is very professional, patient, respectful and made me feel like he had all the time in the world for my questi Worked with Joe Hilliard yesterday. Joe is very professional, patient, respectful and made me feel like he had all the time in the world for my questions. He kept me informed about the service being done on my Jeep. It's very nice to work with Joe, a smile goes a long way! More

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Efficient, Friendly and Quick I have been taking my Dodge Journey to Klaben for almost two years now for routine service and I am very impressed by the quality of work that is done I have been taking my Dodge Journey to Klaben for almost two years now for routine service and I am very impressed by the quality of work that is done. Joe Hilliard is extremely friendly, willing to answer my questions and always makes sure to accommodate my busy schedule. This dealership/service center is excellent. Thank you Joe for your continued service. More

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Great experience working with Joe We have been working with Joe Hilliard for over 3 yrs now, and we have never had a bad experience. Joe always seems to get us a service appointment wh We have been working with Joe Hilliard for over 3 yrs now, and we have never had a bad experience. Joe always seems to get us a service appointment when it is convenient for us. He gives friendly customer service and knows what he is talking about. He is truly GREAT at what he does, and we couldn't ask for anyone better. - James- More

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