

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
32 yrs, 1 mo
Industry Experience
32 yrs, 1 mo
977 Reviews
Write a Review977 Reviews of Joe Hilliard
May 20, 2025
Justin was so helpful with my first Jeep buying experience. He took the time to go through all the features of my new Wagoner S. (And there are many)! He’s answered all my questions and alerts me experience. He took the time to go through all the features of my new Wagoner S. (And there are many)! He’s answered all my questions and alerts me personally if there are any updates that need attention. He made the car buying experience a pleasure! More
Other Employees Tagged: Justin L. Bolen, Richard Klaben, Brian Franklin
May 19, 2025
Joe Always makes sure my 2021 Jeep is running like it’s brand new. He is pleasant and easy to talk to. He listens to his customers and makes sure they walk out satisfied with their service. Thanks Joe! brand new. He is pleasant and easy to talk to. He listens to his customers and makes sure they walk out satisfied with their service. Thanks Joe! More
May 15, 2025
I have purchased my last three cars from Klaben. I really trust my salesperson Don Jacobs and I have had the same service advisor Joe Hilliard for years. I appreciate the service and the location is I really trust my salesperson Don Jacobs and I have had the same service advisor Joe Hilliard for years. I appreciate the service and the location is great. Joe has always given me good advice on keeping my cars in good shape and I appreciate his advice and recommendations. I keep my cars for a long time but when I am ready for my next purchase I will be visiting Klaben again. More
May 14, 2025
They have not diagnosed nor fixed my issue yet, but it’s not for lack of trying. They are very friendly and kind to work with and I appreciate all their efforts. Hopefully, a fix is found soon. not for lack of trying. They are very friendly and kind to work with and I appreciate all their efforts. Hopefully, a fix is found soon. More
Other Employees Tagged: Brian Binegar, Elizabeth Curry
May 11, 2025
Justin has been our leasing rep for about 15 years now. We will go to him for as long as he’s in this profession! Hands down the coolest guy to work with and he truly makes you feel like you’ve known him f We will go to him for as long as he’s in this profession! Hands down the coolest guy to work with and he truly makes you feel like you’ve known him for years right from the start. Thank you Justin for all your kindness you’ve continued to show us for years. Cheers to many more!! More
Other Employees Tagged: Justin L. Bolen, Brian Franklin
May 03, 2025
Joe has always been very helpful and goes above and beyond to make sure we are totally satisfied. We have had a continual problem with the heater core in our Chrysler 200 and even though we have a lif beyond to make sure we are totally satisfied. We have had a continual problem with the heater core in our Chrysler 200 and even though we have a lifetime warranty on this car, and it had been replaced at least 2 other times, they did not want to cover it again. However, Joe made sure the cost was covered! He always goes above and beyond! More



