"From beginning to end an all around excellent experience"
Our car buying process started with Nick, we found out about the Jeep from him and he made sure it was ready when we arrived. Filled with great insight and conversation Nick handed us off to Joe who was outstanding. He not only provided all the information I needed to make my decision but also gave me the right amount of space and time to think about such a big purchase. Marcus introduced himself and was willing to negotiate a bit for an incredible deal. Steve was patient and kind and worked diligently to get me the best rate possible. Superlative dealership and unparalleled customer service, unlike any other dealership I’ve encountered! Will definitely return and recommend to family/friends!
Would like to thank you Scott & Joe Hodgson for all your hard work getting me into
the truck I was looking for. Highly recommend doing business here!
Thank You again Scott & Joe
"No hassles, No pressure"
Great selection of vehicles. Super easy to work with. Best financing package I could find for my situation. Sales staff is friendly and sincere. I would recommend that you give these guys a chance at your business.
"Amazing to work with"
My wife and I worked with Jeff and Joe, and we could not be happier with the experience. I was extremely impressed with the care and concern that they showed us throughout the car-buying experience.
"Amazing personable staff!!!"
My husband and I went to Merchants Auto looking to buy a second car. We were originally looking for something cheap and Jeff was willing and able to work with us and found us a car within our original price range. After a few days of talking and looking at finances we determined that we could go a little higher up in price. So, we went back and spoke with Joe. He and Steve worked together and got us a GREAT car for an AMAZING value! They are really a great team that worked with us AND within our budget. I couldn’t ask for a better experience.
"2012 Ford Escape"
I visited Merchants after making an online appointment- and I met Joe. He was great. The visit was fantastic and I drove away that day with a vechile that I really have wanted for awhile.
I wasn’t pushed or talked into another vechile I didn’t want. It was really a painless experience.
I would come back for my next purchase- and have the highest recommendation of them to anyone who is looking.
"Great Customer Service"
- Amanda J Pare
Joe was great from time we walked in to the time we left. He went above and beyond to get us into a vehical that we wanted and could afford. He was very personable and friendly and made us feel welcomed. Steve also was great in finance and helped to get us the best deal possiable. I would definitely recommend others that need help getting back on their feet to go see these guys.
"Joe is amazing!!"
- Jeep Compass
My husband and I went in just to look around. We are been told to ask for Joe based on the great experience my son in law and daughter had when they purchased a vehicle. Joe showed us a 2016 Jeep Compass. We took it for test drive and fell in love with it. Joe went above and beyond to get us financed at a payment that we were comfortable with. Thanks to his hard work, I drove home in my Jeep. Thanks so much Joe!!! We will be back to see you and will recommend you and Merchants to everyone we know!!
"No run around. "
My purchase was easier than I expected. I went in and was shown what I asked for and left with a truck that I have wanted for a long time.
"Least stressful car experience I've ever had!"
- Joanne Fierimonte
I have purchased many cars in my lifetime, and by far, this was the most, easy, hassle free and relaxed sale I have ever had. Joe Hodgson was respectful of my needs as a buyer, no pressure and just an overall pleasure to deal with. He took his time and showed us many, many cars and his knowledge of each of them was extensive. Once we narrowed it down to one car, I truly felt confident that it was the right car and decision for me. The actual buying process was quick, and smooth. None of that running back an forth playing pricing games and so on. The finance experience w/ Gordon Lewis was smooth with a minor typo in the documents, but we went back it was taken care of in lightening speed!