"2012 Ford Escape"
I visited Merchants after making an online appointment- and I met Joe. He was great. The visit was fantastic and I drove away that day with a vechile that I really have wanted for awhile.
I wasn’t pushed or talked into another vechile I didn’t want. It was really a painless experience.
I would come back for my next purchase- and have the highest recommendation of them to anyone who is looking.
"Great Customer Service"
- Amanda J Pare
Joe was great from time we walked in to the time we left. He went above and beyond to get us into a vehical that we wanted and could afford. He was very personable and friendly and made us feel welcomed. Steve also was great in finance and helped to get us the best deal possiable. I would definitely recommend others that need help getting back on their feet to go see these guys.
"Joe is amazing!!"
- Jeep Compass
My husband and I went in just to look around. We are been told to ask for Joe based on the great experience my son in law and daughter had when they purchased a vehicle. Joe showed us a 2016 Jeep Compass. We took it for test drive and fell in love with it. Joe went above and beyond to get us financed at a payment that we were comfortable with. Thanks to his hard work, I drove home in my Jeep. Thanks so much Joe!!! We will be back to see you and will recommend you and Merchants to everyone we know!!
"No run around. "
My purchase was easier than I expected. I went in and was shown what I asked for and left with a truck that I have wanted for a long time.
"Least stressful car experience I've ever had!"
- Joanne Fierimonte
I have purchased many cars in my lifetime, and by far, this was the most, easy, hassle free and relaxed sale I have ever had. Joe Hodgson was respectful of my needs as a buyer, no pressure and just an overall pleasure to deal with. He took his time and showed us many, many cars and his knowledge of each of them was extensive. Once we narrowed it down to one car, I truly felt confident that it was the right car and decision for me. The actual buying process was quick, and smooth. None of that running back an forth playing pricing games and so on. The finance experience w/ Gordon Lewis was smooth with a minor typo in the documents, but we went back it was taken care of in lightening speed!
- Kelsey Tucker
I had a great experience with Joe. He was patient, kind, understand and not your"typical used car salesman" He took the time to find the right car for me! When the car I wanted came in he was understanding that I could not make it in to test drive till the end of the week and was kind enough to hold it on the lot for me. Also the day I picked up my car I had a time crunch and they got me in and out in under the time frame I provided. I will for sure be going back when its time to upgrade again and will pass on the great service I got and recommend this place and Joe to everyone!.
"Very personable and helpful"
- Michelle bouley
Great experience with this dealership. Came in wanting inexpensive used car and ended up walking out with much nicer vehicle (for same price) than expected. They were great with my 2 young kids, pleasant to work with and the salesman was a delight to work with. I needed paperwork assistance when registering the car and the salesman helped me get what was needed with a smile on his face
I went to the dealership looking for a third car after hearing the radio add for $29 down. Joe Hodgson was my sales rep and really worked hard to make sure I was in a new car and it was affordable for me and the payments I needed them to be.
"Great place to deal with"
We had a wonderful salesman, he was extremely knowledgeable about the vehicle we were interested in. He was very thorough with everything. Our kids loved him. He went above and beyond to satisfy our needs. Thank you so much Joe, from the bottom of our hearts, we haven't been treated this good with any of our purchases in the past. It was a pleasure working with Joe. Sincerely Mike, Debra, Kayla, Lilly Anne, .
"Purchase of Pre-Owned Car"
We had a great experience. Joe was an easy salesman to work with. He answered all our questions and was helpful at every step. Marcus, the finance guy, was equally helpful and low pressure. We were surprised to be able to drive away in our new car less than two hours after arriving at the dealership. We love the car and highly recommend Merchant's Auto,