"Very Down To Earth Staff"
Having Trobled Credit one usually feels uneasy applying for a car loan not at meachants! They understand everyone has a past and they truley have your long term intrest at heart ! Joe Hodgson was great ! Informative , Honest and down to earth I never once felt pressured into a car ! Loving my 2013 Honda civic !
"Good Dealership but a bit Over-rated "
Decided we should check out Merchants since we hear the commercials all the time and wanted to see what all the fuss was about. The staff was very pleasant, our rep Joe was wonderful and there was no pressure which we loved! They gave us a good trade in for our vehicle even with the dent on the side of it. Our overall experienced was good but I think Merchants is a bit overrated, sorry. We had the same great experience at Bonneville. Also thought Merchant's was a bit overpriced. We found the exact same car we bought from Merchants on other lots and websites for much cheaper and lower mileage. We are really bummed about that but that's our fault. We should gone with our gut instinct and looked at a few other places before purchasing from Merchants so we would suggest that for anyone entertaining buying from Merchants. After we told a few people we bought the car from Merchants, we actually didn't get positive feedback. Merchants also had all these cars out back which we really wanted to check out but they didn't seem interested in showing us anything out there. In any case, we will see how the service department goes when we get our first oil change. Overall, we do like my Avenger :-)
"Easy experience with great customer service"
Merchants made the car buying process simple and hassle free. The sales people were friendly and courteous. They were also very knowledgable. This was a pleasurable, no hassle experience all around!
Other Employees Tagged:
- Galen L
I have never had a better experience buying a car. I would have sworn that I was in a new car dealership by the selection and the service.
Super friendly, very knowledgeable about all of the cars that I asked about. Joe was happy to help me with the buying process and pleasurable to deal with.
Other Employees Tagged:
Good experience, first time buyers. Joe H. was very helpful in finding the right family car for us to suit our financial needs. Very friendly crew, they work with you to fit your budget. Hopefully we will be going back to purchase another vehicle from merchants in the upcoming years. Thanks a lot Joe H. truly helped a family in need!