Joe Horsfield
Joe Horsfield at Lester Glenn Chevrolet

Joe Horsfield | Page 39

Sales Manager

Lester Glenn Chevrolet

398 Route 37 East
Toms River, NJ 08753

5.0
500 Reviews
5.0

500 Reviews

Write a Review

500 Reviews of Joe Horsfield

April 20, 2018

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Employee Rating

DISHONEST _ UNQUALIFIED My husband flew all the way from SC to NJ after spending weeks confirming the condition of a vehicle. Due to their incompetent and dishonest staff he More

by Amanda Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: James Pluchino, Victoria Saveriano

Apr 20, 2018

Lester Glenn Chevrolet responded

Hi Amanda, thank you for your review. We are truly very sorry to hear that you feel this way and that you felt we were not forthcoming with you about the truck. We spoke with our management team and they advised us that there was extensive discussion regarding the truck and we sent you nearly 40 pictures alongside 3 videos in addition to the pictures that were on our website. We agreed on a price and agreed to pick your husband up at Newark airport with the understanding that he would ultimately need to drive the vehicle to determine if it's what he wanted. After picking him up at the airport, we stopped at a rest area for your husband to inspect it himself. At that point, your husband chose to come back with us to the dealership and he eventually offered us $1900 less than what we initially agreed upon. We did communicate very openly that the price we offered was the lowest we could go so we unfortunately did not accept his lower offer. We then gave him a ride back to the airport for his flight home. Included in the link below are all of the pictures and videos we sent to you and your husband over the course of the last few weeks. We do not believe the pictures to be misleading in any way and we regret that you felt they were. If there are any questions you have for us in the meantime, we'll be happy to answer them for you. Thank you again for your feedback. You can find the pictures here: https://vault.myvzw.com/webcs/app/share/invite/7XGJgqLgHP

April 15, 2018

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Employee Rating

Easy Peasy The staff at Lester Glenn was very friendly and efficient. We had a particular vehicle in mind when we arrived, and our salesman Lou showed us a coupl More

by TH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Barile, Louis Cipriani, Victoria Saveriano

Apr 27, 2018

Lester Glenn Chevrolet responded

Thank you for taking the time to leave us this great review! We're very happy to hear about your experience with our dealership and that Lou and our team were so helpful and informative throughout the whole process. It's great that you were able to get what you wanted and that you felt so comfortable the whole time. We appreciate your positive feedback and we hope to see you again soon!

March 31, 2018

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Employee Rating

My new Chevy Cruze Had an awesome experience at Lester Glenn with leasing my new Chevy Cruze! Thank you mike and nick so much for making my first car purchase an amazing More

by Laurpass24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Stockhausen , Nick Barile

Apr 02, 2018

Lester Glenn Chevrolet responded

Thank you for taking the time to leave us this great review. We're thrilled to hear about your experience with our dealership and that everything went so smoothly while you were here. It's great to know that Mike and our team were so informative and made you feel so comfortable. We appreciate your positive feedback and we hope to see you again soon! Enjoy!

March 30, 2018

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Employee Rating

Treated like Family Mike Stockhausen, Devin Jensen and Joe Horsfield were all a pleasure to deal with. They made my car buying experience extremely easy and stress-free. More

by CattMostanzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2018

Lester Glenn Chevrolet responded

Thank you for taking the time to leave us this great review. We're very happy to hear about your experience with our Chevrolet dealership and that our whole team was so helpful and accommodating while you were buying your new Silverado. It's wonderful that everyone went the extra mile to make sure you were able to get a deal that worked best for you. We very much appreciate your positive feedback and your recommendation and we definitely hope to see you again soon!

February 23, 2018

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Employee Rating

TRAVERSE PURCHASE This is my third vehicle purchase and as always Joe Horsfield was outstanding and my salesman Joe Phillips did a grest job and made this transaction s More

by craig smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Cuomo, Joseph Phillips Jr.

Feb 23, 2018

Lester Glenn Chevrolet responded

Thank you for taking the time to leave us this great review! We're very happy to hear about your experience with our dealership and that everything went so smoothly while you were here. It's great that you were able to get what you wanted and that you felt so comfortable the whole time. We truly appreciate your positive feedback and we look forward to seeing you again in the future! Enjoy!

January 18, 2018

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Employee Rating

Fantastic Joey Phillips was fantastic! He was very knowledgeable on the vehicle. We came in after talking with Joe Horsfield and I can say that Lester Glenn ove More

by Donnaequinox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Cuomo, Joseph Phillips Jr.

Jan 19, 2018

Lester Glenn Chevrolet responded

Thanks so much for taking the time to leave us this great review! We're thrilled to hear that you had such a positive experience with our dealership and that everything went so smoothly while you were here. It's wonderful to know that our team was so helpful and that they were able to get you exactly what you wanted for such a great deal. We truly appreciate your positive feedback and we look forward to seeing you again soon! Thank you again and enjoy!

December 30, 2017

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Employee Rating

Awesome Experience. A pleasant experience from the start. The staff from sales to finance are knowledgeable about their product and were caring if my needs and expectatio More

by Michael Ingenito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Stockhausen , Dominic Cuomo

Jan 05, 2018

Lester Glenn Chevrolet responded

Thank you for taking the time to leave us this great review! We are so happy to hear about your experience with our dealership and that everything went so smoothly while you were here. It's great that our team made the whole process so easy - that's always what we strive for! We appreciate your positive feedback and recommendation and we hope to see you again soon! Enjoy!

December 30, 2017

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Employee Rating

The Lester Glenn Experience The people are what make this dealership successful and a pleasure to deal with. Ryan, Joe and Devin made our daughters first new car purchase a very More

by Bill Herman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devin Jensen, Ryan Bahrle

Jan 05, 2018

Lester Glenn Chevrolet responded

Hi Bill, thank you for taking the time to leave us this review. We're very happy to hear about your experience with our dealership and that everything went so smoothly throughout the whole process. It's great that Ryan went above and beyond to make sure you were able to get the vehicle that was perfect for you and that you felt so comfortable with your decision. We appreciate your positive feedback and we wish you lots of luck in the future! Thank you again and enjoy!

December 30, 2017

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Employee Rating

Great experience It was very easy and convenient to deal with the team at Lester Glenn Chevy. Very professional and got the best deal ever. Great job guys More

by P V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devin Jensen , Scott Nitche, Samantha O'Brien

Jan 03, 2018

Lester Glenn Chevrolet responded

Thank you for taking the time to leave us this great review! We're very happy to hear about your experience with our dealership and that everything went so smoothly while you were here. It's great to know that our team was so helpful and that you were able to get what you wanted. We appreciate your positive feedback and we hope to see you again soon!

December 30, 2017

Dealership Rating
Employee Rating

Great experience I had another great experience with the salesman Scott Nitche . He’s always so nice and a pleasurable experience . Also Devin in finance is great to w More

by jcbrush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devin Jensen , Scott Nitche, Samantha O'Brien, Victoria Saveriano

Jan 03, 2018

Lester Glenn Chevrolet responded

Thank you for taking the time to leave us this great review! We're very happy to hear about your experience with our dealership and that everything went so smoothly with Scott! It's wonderful that our team made you feel so comfortable and that you were able to get the car you wanted for a great deal. We appreciate your positive feedback and we look forward to seeing you again soon! Enjoy!

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