They were very helpful if figuring out what the issue was
with my truck fast
with my truck fast
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by zero431101
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you so much for the great review and your business! See you next time.
The staff is always on time, courteous, respectful and
helpful. Amazing customer service. 10/10
helpful. Amazing customer service. 10/10
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by ROMANJLJ2000
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We truly appreciate your kind words about our staff and the amazing customer service you experienced at Sierra Chevrolet. Your satisfaction means a lot to us. We look forward to serving you again soon!
Sincerely, The Sierra Chevrolet Team
Very well attended courtesy friendly clean place to wait
is my 3rd time going and it good
is my 3rd time going and it good
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by DEMETRIOGOMEZ
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your feedback, Demetrio! We appreciate your loyalty and are glad to hear that your experiences at Sierra Chevrolet have been positive. Our team works hard to create a friendly and clean environment for our customers. We look forward to seeing you again soon.
Sincerely, The Sierra Chevrolet Team
Joe was very attentive and understood my concerns.
He made recommendations to improve the performance of my vehicle. Joe is very knowledgeable and helpful.
He made recommendations to improve the performance of my vehicle. Joe is very knowledgeable and helpful.
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by CHRISCOURT677
Verified Customer
Verified Customer
Service Price Transparency
Aug 09, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you, Chris, for your fantastic review! We're glad to hear that Joe was attentive and provided valuable recommendations to enhance your vehicle's performance. At Sierra Chevrolet, we strive to deliver top-notch service and expertise. We look forward to assisting you again in the future!
Sincerely,
The Sierra Chevrolet Team
Called for service and they got me in the same day.
I was stressed about the cost but they were upfront with prices and I’m glad I got in. Professional and polite and quick with service on my vehicle—
I was stressed about the cost but they were upfront with prices and I’m glad I got in. Professional and polite and quick with service on my vehicle—no complaints.
I wished they would have cleaned my car. I was told they would but in my three times of bringing my car they haven’t—although part of that was due to the renovation.
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by jluisced
Verified Customer
Verified Customer
Service Price Transparency
Jul 30, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you so much for taking the time to provide feedback on your visit. Our team wishes you all the best, and we hope to see you again.
Great customer service, provided detail info on the
maint. Performed. Thank you vey much! C
maint. Performed. Thank you vey much! C
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by MILLONARIOSCA13
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We at Sierra Chevrolet strive to provide excellent customer service and detailed information on maintenance. We appreciate your kind words and hope to see you again for your future needs!
Sincerely, The Sierra Chevrolet Team
I was able to make an appointment on the Chevy app, and
it was very easy to drop off my car for service. Joe was great to work with. They arranged a complimentary Uber to get me home so I didn’t have to sp
it was very easy to drop off my car for service. Joe was great to work with. They arranged a complimentary Uber to get me home so I didn’t have to spend the day in the waiting room. The only hiccup was that when Joe called back in the afternoon when the car was ready, he told me they would be arranging an Uber to bring me back to get my car. That didn’t happen, and when I reached out to Joe via text to ask about it, I didn’t hear anything back. I was able to pick up the car that evening when my friend got back from work, so it was only a few hour delay, and only a minor inconvenience. Other than that, everything was fantastic.
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by SITZMAK
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your detailed feedback! We appreciate you taking the time to share your experience with us at Sierra Chevrolet. It’s great to hear that you found the appointment process easy, and that Joe provided you with excellent service, including the complimentary Uber ride. I understand the communication hiccup regarding your return ride, and I appreciate your understanding of the minor inconvenience. Your feedback is valuable, and I encourage you to reach out to us directly if you have further concerns. We look forward to serving you again!
Sincerely, The Sierra Chevrolet Team
They were able to diagnose, inform of the problem, and
make the necessary in warranty repair while I waited
make the necessary in warranty repair while I waited
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by gilbert.dominguez
Verified Customer
Verified Customer
Jun 14, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your review, Gilbert! We're glad to hear that our team at Sierra Chevrolet was able to diagnose the issue, keep you informed, and complete the warranty repair while you waited. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely, The Sierra Chevrolet Team
Joe was great.
He helped answer questions and get me in and out. I got an oil chance. He got me ride and one back. Thanks Joe!
He helped answer questions and get me in and out. I got an oil chance. He got me ride and one back. Thanks Joe!
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by LYLYPILLY84
Service Price Transparency
Jun 12, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We’re thrilled to hear that Joe provided you with great service and made your oil change experience smooth and efficient. We appreciate your feedback and look forward to seeing you at Sierra Chevrolet for your next service. Safe travels!
Sincerely, The Sierra Chevrolet Team
Abraham was awesome.
He took care of my truck and gave me the quotes for the other service I was interested in but for a later date. I will definitely be bringing my truc
He took care of my truck and gave me the quotes for the other service I was interested in but for a later date. I will definitely be bringing my truck back for the recommended service soon. Looking forward to dealing with Abraham again. Thanks again
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by spacemann2
Verified Customer
Verified Customer
Service Price Transparency
May 26, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind words! We’re thrilled to hear that Abraham provided you with excellent service for your truck. We can’t wait to welcome you back to Sierra Chevrolet for your recommended service. If you have any questions in the meantime, feel free to reach out. See you soon!
Sincerely, The Sierra Chevrolet Team
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