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Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
207 Reviews
4.8

207 Reviews

Write a Review

207 Reviews of Joe Jimenez

June 11, 2025

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Employee Rating

Joe was great. He helped answer questions and get me in and out. I got an oil chance. He got me ride and one back. Thanks Joe! More

by LYLYPILLY84
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 12, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that Joe provided you with great service and made your oil change experience smooth and efficient. We appreciate your feedback and look forward to seeing you at Sierra Chevrolet for your next service. Safe travels! Sincerely, The Sierra Chevrolet Team

May 25, 2025

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Employee Rating

Abraham was awesome. He took care of my truck and gave me the quotes for the other service I was interested in but for a later date. I will definitely be bringing my truc More

by spacemann2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz , Abraham

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May 26, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that Abraham provided you with excellent service for your truck. We can’t wait to welcome you back to Sierra Chevrolet for your recommended service. If you have any questions in the meantime, feel free to reach out. See you soon! Sincerely, The Sierra Chevrolet Team

May 07, 2025

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I have been going to Sierra Chevrolet for over 20 years. I buy my cars and service them there. I now live in a different county but continue to travel to them. Joe Jimenez is their best service advisor. More

by Ms. Aguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2025

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Sierra Chevrolet over the past 20 years. It’s fantastic to hear that Joe Jimenez has provided you with such exceptional service and that you feel like family when you’re here. We’re proud of our knowledgeable technicians as well! Thank you for choosing us, and we look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

April 25, 2025

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Always prompt and professional, providing excellent service and making me feel at ease and safe. More

by ATOROSIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, John Twiford, Marvin Orellana

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Apr 26, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear about your positive experience at Sierra Chevrolet. Our team strives to provide excellent service and make our customers feel comfortable. We look forward to welcoming you back for your next visit! Sincerely, The Sierra Chevrolet Team

April 21, 2025

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Joe and everyone there are very helpful and positive. Always a great experience great attitudes More

by charmcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experiences at Sierra Chevrolet. Our team takes pride in providing excellent service with a positive attitude. We look forward to welcoming you back next time! Sincerely, The Sierra Chevrolet Team

April 18, 2025

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I have come to this service center for 3 years. They are usually adequate. I came in for oil check and tire-rotation. Rotated tires are not inflated evenly. More

by kristjip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We appreciate your loyalty over the past three years and understand your concerns regarding the tire inflation after the rotation. We strive to maintain high standards at Sierra Chevrolet, and your feedback is essential for us to improve. If you have further comments or would like to discuss this matter, please feel free to reach out. Thank you for bringing this to our attention. Sincerely, The Sierra Chevrolet Team

April 16, 2025

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Very up front about my service and what my truck needed, very kind and respectful and professional More

by tinoandeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, John Twiford, Marvin Orellana

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Apr 16, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you found our service to be transparent and professional. At Sierra Chevrolet, we strive to provide kind and respectful service for all our customers and their vehicles. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

April 01, 2025

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Employee Rating

The service was timely and thorough. Communication was clear and I was kept in the loop on the progress More

by Adam
Recommend Dealer
Yes
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Apr 02, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you found our service at Sierra Chevrolet timely and thorough, and that our communication kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

March 25, 2025

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Employee Rating

Joe in the service department is great. He has great customer service skills and keeps you updated frequently on your car service. Sierra Chevy is lucky to have him. Thank you Joe! More

by HEARTMY3BOYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Joe in our service department. His dedication to exceptional customer service is truly appreciated, and we’re proud to have him on our team at Sierra Chevrolet. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

March 13, 2025

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Employee Rating

Great place to get your vehicle serviced. The service personnel is attentive. Joe Jimenez went out of his way to ensure the vehicle was covered under an emissions warranty so that I would not More

by CHRISCOURT677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2025

Sierra Chevrolet of Monrovia responded

Thank you for the fantastic review! We're thrilled to hear that you had a great experience getting your vehicle serviced at Sierra Chevrolet. It's great to know that our service personnel, especially Joe Jimenez, went the extra mile to help you with the emissions warranty. We appreciate your kind words and hope to see you again for any future service needs! Sincerely, The Sierra Chevrolet Team

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