Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez | Page 2

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
241 Reviews
4.8

241 Reviews

Write a Review

241 Reviews of Joe Jimenez

February 28, 2026

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Employee Rating

Great customer service, the service advisor was very knowledgeable.I was very pleased for the curtesy. More

by RICE_SANDRA
Service Price Transparency
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Recommend Dealer
Yes
Mar 01, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Sandra! We're thrilled to hear that you had a great experience with our knowledgeable service advisor and appreciated the courtesy at Sierra Chevrolet. We always strive to provide excellent customer service. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

February 22, 2026

Dealership Rating
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I have always had excellent results from this dealership. My Service advisor Joe is a top notch pro and keeps me updated on my cars status during its service. The pricing is always fair and the service is More

by PORSCHETUNES
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Recommend Dealer
Yes
Feb 22, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! It’s fantastic to hear that you’ve consistently had excellent results at Sierra Chevrolet. It’s great to know that Joe has provided you with top-notch service and kept you updated on your car’s status. Your kind words about our pricing and service quality are truly appreciated. The team looks forward to seeing you again for your next visit! Sincerely, The Sierra Chevrolet Team

February 19, 2026

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very friendly and great customer service. there very helpful helping you out for your car More

by lusinesashoyan
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 19, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Lusine! We’re thrilled to hear that you had a great experience with our team at Sierra Chevrolet. Providing friendly and helpful customer service is always our goal, and it’s fantastic to know we could assist with your car needs. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

February 09, 2026

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Took care of my car in a timely manner and kept in touch. Thank you! More

by dimplebaby2005
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Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

Feb 09, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're pleased to hear that we were able to take care of your car in a timely manner and keep you informed throughout the process. We appreciate your support and look forward to assisting you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

January 14, 2026

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Employee Rating

Easy drop off on the weekend to replace a flat tire. They contacted me promptly in the am the following day and completed the repair on the same day. More

by Vivek
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your review, Vivek! We’re glad to hear that your tire replacement was handled efficiently and that our team was able to get you back on the road quickly. We appreciate your trust in Sierra Chevrolet and look forward to assisting you again. Sincerely, The Sierra Chevrolet Team

January 08, 2026

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Employee Rating

Main issue with car (shift to park) appeared to me to be under warranty. Sierra said "no" despite a GM bulletin about "shift to park" being under warranty. Servicing was $300 an hour for a total of $1400 More

by BBAGGETT
Service Price Transparency
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Service Time
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Recommend Dealer
No
Jan 08, 2026

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience. We understand your concerns regarding your recent service visit and how communication, timing, and service details impact your overall experience. At Sierra Chevrolet, we aim to provide clear updates and thorough service so customers feel confident in the work performed, and your feedback helps us review these processes. If you’d like to discuss your service further, please feel free to reach out to us directly. Your input is valuable as we continue refining the service experience. Sincerely, The Sierra Chevrolet Team

January 02, 2026

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Came in for warranty work under the Voltec warranty. No problem, no hassle. Was surprised to learn that they charge $300/hr for labor. Glad it was under warranty! More

by stubru
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Recommend Dealer
Yes
Jan 03, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your review! It's great to hear that your warranty work was handled smoothly and without hassle at Sierra Chevrolet. We appreciate your feedback regarding the labor charge and are happy that your service was covered under warranty. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

January 02, 2026

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They did a great job with my corvette. They kept me up to date on the progress and delivered when they said they would. More

by bradbeutlich
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Recommend Dealer
Yes
Jan 03, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback, Brad! We're thrilled to hear that you had a great experience with your Corvette at Sierra Chevrolet. Keeping you informed and delivering on our promises is what we strive for. We look forward to seeing you again for your next visit! Sincerely, The Sierra Chevrolet Team

December 12, 2025

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Best dealership in town They are very friendly and very professional I won’t go any other dealership More

by Torossch
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Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Marvin Orellana

Dec 13, 2025

Sierra Chevrolet of Monrovia responded

Thanks so much for your insightful review! We’re excited to hear that you had a great experience at Sierra Chevrolet and found our team friendly and professional. Your loyalty means a great deal to us, and our team looks forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

December 10, 2025

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Employee Rating

Very expansive Rotate tire and change cabin filter $137! !!!!!! ???? Rotation cost other chevi dealer $29.99. Cabin filter cost Premium A $17 + 10 minutes to replace More

by agostinos
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 11, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Agostinos. We understand your concerns regarding the pricing for tire rotation and cabin filter replacement at Sierra Chevrolet. Our team strives to provide competitive pricing while also ensuring high-quality service and parts. If you'd like to discuss this further or have any questions, please feel free to reach out to us directly. We appreciate your input and hope to serve you better in the future. Sincerely, The Sierra Chevrolet Team

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