Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez | Page 2

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
268 Reviews
4.8

268 Reviews

Write a Review

268 Reviews of Joe Jimenez

July 31, 2026

Dealership Rating
Employee Rating

Over the years, I have chosen your dealership for all of my vehicle purchases because I valued the service and trusted your team. As a loyal customer, I expected a higher level of communication, professiona More

by fgonzalez14
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tanya Ruiz

Jul 31, 2026

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We truly value your loyalty, and it seems your recent visit did not meet the high standards we aim to provide at Sierra Chevrolet. Your feedback is important, and we understand your concerns regarding communication and professionalism. We encourage you to reach out to us directly so we can discuss your situation and work towards regaining your trust. Thank you for being a valued customer, and we hope to have the opportunity to improve your experience. Sincerely, The Sierra Chevrolet Team

July 31, 2026

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Joe was magnificent. He helped me out quickly and got me on my way. He made some helpful suggestions and helped me understand the services needed. Thank you for all your More

by LYLYPILLY84
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Recommend Dealer
Yes
Aug 01, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Lyly! We’re thrilled to hear that Joe provided you with excellent service and helpful suggestions. At Sierra Chevrolet, we strive to ensure our customers have a positive experience, and your feedback is greatly appreciated. We look forward to seeing you again and thank you for recommending us! Sincerely, The Sierra Chevrolet Team

July 31, 2026

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Joe was very pleasant. After my quick info, he knew exactly what was wrong with my issue. Very friendly and knowledgeable. More

by PNJHOLLAND
Service Price Transparency
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Recommend Dealer
Yes
Aug 01, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that Joe was able to assist you effectively and provide a friendly experience at Sierra Chevrolet. We appreciate your feedback and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

July 30, 2026

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Joe provided excellent service, went in for a check engine light service. Joe kept great communication with me throughout service. Check engine light no longer on. Excellent service. More

by blancoemanuel61
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Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

Jul 31, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Emanuel! We're thrilled to hear that Joe provided you with excellent service and kept you informed during your check engine light issue. It's great to know that the light is no longer on! We appreciate your feedback and hope to see you again at Sierra Chevrolet of Monrovia for any future needs. Sincerely, The Sierra Chevrolet Team

July 29, 2026

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I enjoyed working with Joe. He was informative and helpful. I appreciated that he was looking at bigger service items down the road. More

by ROBBBUZZINI
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind review! We’re thrilled to hear that you had a great experience working with Joe at Sierra Chevrolet. It’s wonderful to know that you found him informative and helpful while he looked out for your future service needs. We appreciate your feedback and look forward to assisting you again soon! Sincerely, The Sierra Chevrolet Team

July 24, 2026

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My experience at the service in the dealership was very pleasant. Service was prompt.. Very courteous employees. More

by sk
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

Jul 25, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We’re excited to hear that your experience at Sierra Chevrolet's service department was pleasant and that our team provided prompt and courteous service. We appreciate your support and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

July 13, 2026

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Great Customer Service. went in with an appointment and I was there for an hour. More

by step1987
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Recommend Dealer
Yes
Jul 14, 2026

Sierra Chevrolet of Monrovia responded

Thanks for sharing how things turned out! We're happy to hear that you had a great experience with our customer service at Sierra Chevrolet. We appreciate you taking the time to share your feedback and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

July 03, 2026

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Employee Rating

I have been buying and servicing my Chevys at Sierra Chevrolet for over 25 years and 3 cars. Their service advisor Joe Jimenez keeps me coming back. He is the best as he listens to my concerns and tog More

by Ms. Aguayo
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2026

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Sierra Chevrolet of Monrovia over the past 25 years. It’s fantastic to hear that Joe has made such a positive impact on your experience, and we’re thrilled that you continue to travel from San Bernardino Hills to see him. Our team looks forward to serving you and your Chevys for many more years to come! Sincerely, The Sierra Chevrolet Team

June 29, 2026

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Employee Rating

Joe was a big help and his service was excellent The wait was a bit long but I was pleased with the results More

by jayjezy
Service Price Transparency
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Recommend Dealer
Yes
Jun 29, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Jay! We're glad to hear that Joe provided you with excellent service and that you were pleased with the results at Sierra Chevrolet. We appreciate your understanding regarding the wait time and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

June 25, 2026

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I’ve never had a bad experience at sierra Chevy. Staff is always great and professional and vehicle is always ready when promised. Communication is out of this world! More

by eramirez822
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We truly appreciate your kind words about our staff and the level of communication you experienced at Sierra Chevrolet of Monrovia. It’s great to hear that your vehicle was always ready when promised. Our team looks forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

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