Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez | Page 2

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
245 Reviews
4.8

245 Reviews

Write a Review

245 Reviews of Joe Jimenez

March 11, 2026

Dealership Rating
Employee Rating

Joe, Sewell, Mike and all the folks at Sierra take such great care of my 2 Chevy SUV’s. I’m the type of guy that wants everything done to factory spec, and I feel better knowing the ease guys are certified More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you trust us with your Chevy SUVs and appreciate our certified GM technicians. It’s our goal at Sierra Chevrolet to ensure everything is done to factory specifications for your peace of mind. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

March 10, 2026

Dealership Rating
Employee Rating

My consultant was very helpful and informative. He helped in getting my oil change along with having my side mirror get fixed. Good job More

by pabloazusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that our team was helpful and informative during your visit to Sierra Chevrolet. It's great to know we could assist you with your oil change and side mirror repair. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

March 04, 2026

Dealership Rating
Employee Rating

great customer service, they service all of my company vehicles, and I buy all of my personal cars from them, service and sales department do an outstanding job, More

by frankjh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Tanya Ruiz, Marvin Orellana , Jack Johansing

Mar 05, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Frank! We greatly appreciate your kind words about our service and sales departments at Sierra Chevrolet. It's fantastic to hear that we are your go-to for both your company vehicles and personal cars. We look forward to continuing to serve you and your needs in the future! Sincerely, The Sierra Chevrolet Team

March 01, 2026

Dealership Rating
Employee Rating

The sales team management team and service team always do an outstanding job exceptional customer service and making the individual feel valued More

by chaseray33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Chase! We’re thrilled to hear that our sales and service teams at Sierra Chevrolet provided you with exceptional customer service and made you feel valued. Your feedback means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

February 28, 2026

Dealership Rating
Employee Rating

Great customer service, the service advisor was very knowledgeable.I was very pleased for the curtesy. More

by RICE_SANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Sandra! We're thrilled to hear that you had a great experience with our knowledgeable service advisor and appreciated the courtesy at Sierra Chevrolet. We always strive to provide excellent customer service. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

February 22, 2026

Dealership Rating
Employee Rating

I have always had excellent results from this dealership. My Service advisor Joe is a top notch pro and keeps me updated on my cars status during its service. The pricing is always fair and the service is More

by PORSCHETUNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! It’s fantastic to hear that you’ve consistently had excellent results at Sierra Chevrolet. It’s great to know that Joe has provided you with top-notch service and kept you updated on your car’s status. Your kind words about our pricing and service quality are truly appreciated. The team looks forward to seeing you again for your next visit! Sincerely, The Sierra Chevrolet Team

February 19, 2026

Dealership Rating
Employee Rating

very friendly and great customer service. there very helpful helping you out for your car More

by lusinesashoyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Lusine! We’re thrilled to hear that you had a great experience with our team at Sierra Chevrolet. Providing friendly and helpful customer service is always our goal, and it’s fantastic to know we could assist with your car needs. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

February 09, 2026

Dealership Rating
Employee Rating

Took care of my car in a timely manner and kept in touch. Thank you! More

by dimplebaby2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

Feb 09, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're pleased to hear that we were able to take care of your car in a timely manner and keep you informed throughout the process. We appreciate your support and look forward to assisting you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

January 14, 2026

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Employee Rating

Easy drop off on the weekend to replace a flat tire. They contacted me promptly in the am the following day and completed the repair on the same day. More

by Vivek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Marvin Orellana , John Twiford

Jan 14, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your review, Vivek! We’re glad to hear that your tire replacement was handled efficiently and that our team was able to get you back on the road quickly. We appreciate your trust in Sierra Chevrolet and look forward to assisting you again. Sincerely, The Sierra Chevrolet Team

January 08, 2026

Dealership Rating
Employee Rating

Main issue with car (shift to park) appeared to me to be under warranty. Sierra said "no" despite a GM bulletin about "shift to park" being under warranty. Servicing was $300 an hour for a total of $1400 More

by BBAGGETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 08, 2026

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience. We understand your concerns regarding your recent service visit and how communication, timing, and service details impact your overall experience. At Sierra Chevrolet, we aim to provide clear updates and thorough service so customers feel confident in the work performed, and your feedback helps us review these processes. If you’d like to discuss your service further, please feel free to reach out to us directly. Your input is valuable as we continue refining the service experience. Sincerely, The Sierra Chevrolet Team

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