Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
223 Reviews
4.8

223 Reviews

Write a Review

223 Reviews of Joe Jimenez

December 12, 2025

Dealership Rating
Employee Rating

Best dealership in town They are very friendly and very professional I won’t go any other dealership More

by Torossch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Marvin Orellana

Dec 13, 2025

Sierra Chevrolet of Monrovia responded

Thanks so much for your insightful review! We’re excited to hear that you had a great experience at Sierra Chevrolet and found our team friendly and professional. Your loyalty means a great deal to us, and our team looks forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

December 10, 2025

Dealership Rating
Employee Rating

Very expansive Rotate tire and change cabin filter $137! !!!!!! ???? Rotation cost other chevi dealer $29.99. Cabin filter cost Premium A $17 + 10 minutes to replace More

by agostinos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 11, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Agostinos. We understand your concerns regarding the pricing for tire rotation and cabin filter replacement at Sierra Chevrolet. Our team strives to provide competitive pricing while also ensuring high-quality service and parts. If you'd like to discuss this further or have any questions, please feel free to reach out to us directly. We appreciate your input and hope to serve you better in the future. Sincerely, The Sierra Chevrolet Team

December 06, 2025

Dealership Rating
Employee Rating

Sales and service team do a great job of taking care of my personal vehicles & fleet vehicles, i have been a loyal customer since 1982 when i started my business over 40 years. More

by PRECISIONELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Tanya Ruiz, Marvin Orellana , Jack in the fleet department and Abraham in the service department

Dec 06, 2025

Sierra Chevrolet of Monrovia responded

Thanks Precision Electric! We appreciate your business and taking the time to drop us a great review! Looking forward to another 40 years! -Mike Hoffman

December 05, 2025

Dealership Rating
Employee Rating

They are fast, friendly, and helpful. They make going to get your car worked on easy! More

by KMNEWBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

Dec 06, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! It's great to hear that you found Sierra Chevrolet to be fast, friendly, and helpful. Our team strives to make every visit as easy as possible. We look forward to seeing you again next time! Sincerely, The Sierra Chevrolet Team

November 22, 2025

Dealership Rating
Employee Rating

Skye was a great help. I have always had good service and continue to go to Sierra Chevrolet Service Dept. I have been with Sierra for many years, 3 cars worth of service More

by Ms. Aguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skye was my service person this time around. I usually go to Joe, but he was not available so Skye helped me with my service needs!!!

Nov 23, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review and for being a loyal customer, Ms. Aguayo! We're thrilled to hear that you've consistently received great service at Sierra Chevrolet, especially from our Service Department. We appreciate your trust in us over the years and look forward to continuing to serve you with your future vehicles. Thank you for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

November 21, 2025

Dealership Rating
Employee Rating

The service writer checked the truck when I first got there with a monitor to verify that the battery was good . He told me that the service team would have an answer within 24 hrs . They texted me befor More

by mtjoycons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your review! We’re happy to hear about your positive experience with our service team at Sierra Chevrolet. It's great to know that we could quickly verify the issue with your truck and have it ready for pickup the same day. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

October 21, 2025

Dealership Rating
Employee Rating

Abraham was very friendly as are all the service people are at Sierra Chevrolet. I have been coming here for 25 years and 3 cars purchased from them. Their service is the best because they have always tr More

by Ms. Aguayo
Recommend Dealer
Yes

Other Employees Tagged: Abraham helped me this time!!!

Oct 21, 2025

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We're thrilled to hear that Abraham and the rest of our team at Sierra Chevrolet have made your experiences so positive over the years. It’s truly special to have loyal customers like you, and we appreciate you making the trip from San Bernardino. We look forward to serving you for many more years to come! Safe travels and see you next time! Sincerely, The Sierra Chevrolet Team

October 08, 2025

Dealership Rating
Employee Rating

Was very well taken care of , was notified in a timely manner what was happening, definitely having all future work done here More

by rguthaus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that you felt well taken care of and appreciated the timely communication during your visit to Sierra Chevrolet. We look forward to assisting you with all your future vehicle needs. Don’t hesitate to reach out if you need anything else! Sincerely, The Sierra Chevrolet Team

September 11, 2025

Dealership Rating
Employee Rating

They were very helpful if figuring out what the issue was with my truck fast More

by zero431101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

Sep 12, 2025

Sierra Chevrolet of Monrovia responded

Thank you so much for the great review and your business! See you next time.

September 03, 2025

Dealership Rating
Employee Rating

The staff is always on time, courteous, respectful and helpful. Amazing customer service. 10/10 More

by ROMANJLJ2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz , Abraham

Sep 03, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We truly appreciate your kind words about our staff and the amazing customer service you experienced at Sierra Chevrolet. Your satisfaction means a lot to us. We look forward to serving you again soon! Sincerely, The Sierra Chevrolet Team

1
...

Dealership Inventory (279 Vehicles)

used 2023 Ford Maverick car, priced at $28,775
2023 Ford Maverick
used
Gray exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Traverse car, priced at $55,795
2026 Chevrolet Traverse
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $60,490
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 2500 car, priced at $65,490
2026 Chevrolet Silverado 2500
new
Black exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 2500 car, priced at $52,575
2026 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2025 Chevrolet Silverado 3500 car, priced at $79,495
2025 Chevrolet Silverado 3500
new
Summit White exterior
Automatic
Rear-wheel Drive