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Joe Jimenez
Joe Jimenez at SIERRA CHEVROLET OF MONROVIA

Joe Jimenez | Page 3

Service Advisor

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

4.9
129 Reviews
4.9

129 Reviews

Write a Review

129 Reviews of Joe Jimenez

March 27, 2024

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Employee Rating

The employees are always nice. I am always kept up to date about the status of my car. I appreciate the immediate text messages. More

by LADYKWILLIS4
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Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Marvin Orellana

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Mar 28, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Sierra Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Sierra Chevrolet Team

March 25, 2024

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Good service. No pressure to do unnecessary work. I will trust them to do future repairs. More

by ROYMIX483
Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

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Mar 26, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive review, Roy and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Sierra Chevrolet Team

March 25, 2024

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Awesome customer service! !! I always leave sierra with a smile knowing that the service was great!!! More

by rlpierce1022
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Yes
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Mar 27, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sierra Chevrolet Team

March 24, 2024

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Fast and courteous service. Car is done when promised. Text me when service is complete and followed up with another text to ensure I was happy with service. More

by TORTELVIS
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Yes
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Mar 26, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Sierra Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Sierra Chevrolet Team

March 23, 2024

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Came in and didnt have to wait very long, Tanya was very profeccional helped me out and got me a ride to for my lunch. More

by gasparmolinacampos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, John Twiford, Marvin Orellana

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Mar 25, 2024

SIERRA CHEVROLET OF MONROVIA responded

It’s great to know that Tanya provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Sierra Chevrolet Team

March 22, 2024

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Thank you very much Joe and Cecilia and service department staff taking care of my Chevy blazer. You guy's did a very good job! I'm fully satisfied.highly recommended shierra of Monrovia.👏 More

by zenlyn1218
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Recommend Dealer
Yes
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Mar 25, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thanks for your kind words! We appreciate our team here at Sierra Chevrolet and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Sierra Chevrolet Team

March 18, 2024

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Sierra has consistently provided me and my family with customer service that is better than the average dealer. Jeremy and Joe (J&J) are a "one-two punch" that delivers the service that I need every time. More

by HOWARDPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cesena

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Mar 20, 2024

SIERRA CHEVROLET OF MONROVIA responded

Hello Howard, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, The Sierra Chevrolet Team

March 12, 2024

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Friendly people and great communication through out the process. I received my car on time. More

by sleepingbeauty56
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Recommend Dealer
Yes
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Mar 15, 2024

SIERRA CHEVROLET OF MONROVIA responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sierra Chevrolet Team

March 10, 2024

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Good price… time… people. . product I like it and trust them… and I love Chevrolet More

by H.NAVA7799
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Workmanship
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Recommend Dealer
Yes
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Mar 13, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sierra Chevrolet Team

March 09, 2024

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Jeremy and Joe took care of my needs. I had a faulty battery and broken 3rd row access latch and these two gentlemen took care of my two separate issues, on two separate days, as quickly More

by HOWARDPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cesena

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Mar 12, 2024

SIERRA CHEVROLET OF MONROVIA responded

Howard, thank you for your kind words. We feel our service department is what makes Sierra Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Sierra Chevrolet Team

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