Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez | Page 3

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
245 Reviews
4.8

245 Reviews

Write a Review

245 Reviews of Joe Jimenez

January 02, 2026

Dealership Rating
Employee Rating

Came in for warranty work under the Voltec warranty. No problem, no hassle. Was surprised to learn that they charge $300/hr for labor. Glad it was under warranty! More

by stubru
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your review! It's great to hear that your warranty work was handled smoothly and without hassle at Sierra Chevrolet. We appreciate your feedback regarding the labor charge and are happy that your service was covered under warranty. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

January 02, 2026

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They did a great job with my corvette. They kept me up to date on the progress and delivered when they said they would. More

by bradbeutlich
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Recommend Dealer
Yes
Jan 03, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback, Brad! We're thrilled to hear that you had a great experience with your Corvette at Sierra Chevrolet. Keeping you informed and delivering on our promises is what we strive for. We look forward to seeing you again for your next visit! Sincerely, The Sierra Chevrolet Team

December 12, 2025

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Best dealership in town They are very friendly and very professional I won’t go any other dealership More

by Torossch
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Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Marvin Orellana

Dec 13, 2025

Sierra Chevrolet of Monrovia responded

Thanks so much for your insightful review! We’re excited to hear that you had a great experience at Sierra Chevrolet and found our team friendly and professional. Your loyalty means a great deal to us, and our team looks forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

December 10, 2025

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Very expansive Rotate tire and change cabin filter $137! !!!!!! ???? Rotation cost other chevi dealer $29.99. Cabin filter cost Premium A $17 + 10 minutes to replace More

by agostinos
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Marvin Orellana , John Twiford

Dec 11, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Agostinos. We understand your concerns regarding the pricing for tire rotation and cabin filter replacement at Sierra Chevrolet. Our team strives to provide competitive pricing while also ensuring high-quality service and parts. If you'd like to discuss this further or have any questions, please feel free to reach out to us directly. We appreciate your input and hope to serve you better in the future. Sincerely, The Sierra Chevrolet Team

December 06, 2025

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Sales and service team do a great job of taking care of my personal vehicles & fleet vehicles, i have been a loyal customer since 1982 when i started my business over 40 years. More

by PRECISIONELECTRIC
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Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Tanya Ruiz, Marvin Orellana , Jack in the fleet department and Abraham in the service department

Dec 06, 2025

Sierra Chevrolet of Monrovia responded

Thanks Precision Electric! We appreciate your business and taking the time to drop us a great review! Looking forward to another 40 years! -Mike Hoffman

December 05, 2025

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They are fast, friendly, and helpful. They make going to get your car worked on easy! More

by KMNEWBURG
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Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

Dec 06, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! It's great to hear that you found Sierra Chevrolet to be fast, friendly, and helpful. Our team strives to make every visit as easy as possible. We look forward to seeing you again next time! Sincerely, The Sierra Chevrolet Team

November 22, 2025

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Skye was a great help. I have always had good service and continue to go to Sierra Chevrolet Service Dept. I have been with Sierra for many years, 3 cars worth of service More

by Ms. Aguayo
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Recommend Dealer
Yes

Other Employees Tagged: Skye was my service person this time around. I usually go to Joe, but he was not available so Skye helped me with my service needs!!!

Nov 23, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review and for being a loyal customer, Ms. Aguayo! We're thrilled to hear that you've consistently received great service at Sierra Chevrolet, especially from our Service Department. We appreciate your trust in us over the years and look forward to continuing to serve you with your future vehicles. Thank you for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

November 21, 2025

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The service writer checked the truck when I first got there with a monitor to verify that the battery was good . He told me that the service team would have an answer within 24 hrs . They texted me befor More

by mtjoycons
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Recommend Dealer
Yes
Nov 21, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your review! We’re happy to hear about your positive experience with our service team at Sierra Chevrolet. It's great to know that we could quickly verify the issue with your truck and have it ready for pickup the same day. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

October 21, 2025

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Employee Rating

Abraham was very friendly as are all the service people are at Sierra Chevrolet. I have been coming here for 25 years and 3 cars purchased from them. Their service is the best because they have always tr More

by Ms. Aguayo
Recommend Dealer
Yes

Other Employees Tagged: Abraham helped me this time!!!

Oct 21, 2025

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We're thrilled to hear that Abraham and the rest of our team at Sierra Chevrolet have made your experiences so positive over the years. It’s truly special to have loyal customers like you, and we appreciate you making the trip from San Bernardino. We look forward to serving you for many more years to come! Safe travels and see you next time! Sincerely, The Sierra Chevrolet Team

October 08, 2025

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Was very well taken care of , was notified in a timely manner what was happening, definitely having all future work done here More

by rguthaus1
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Recommend Dealer
Yes
Oct 09, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that you felt well taken care of and appreciated the timely communication during your visit to Sierra Chevrolet. We look forward to assisting you with all your future vehicle needs. Don’t hesitate to reach out if you need anything else! Sincerely, The Sierra Chevrolet Team

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