Jos did an awesome job of keeping in contact while my
Truck was worked on. In the last 30 days it has been in the shop for a faulty A/C compressor, thankfully I had an extended service contract, the $190
Truck was worked on. In the last 30 days it has been in the shop for a faulty A/C compressor, thankfully I had an extended service contract, the $1900 job cost me $0 out of pocket. The second issues was transmission issue, GM took care of that. Joe also helped me with my wife's car and Oil pan and front cover leaks, again thankfully I had the extended warranty for that too, cost was $0. I would also like to shout out to JT the service manager for helping me with my rentals. Rogelio, Jorge and Jose the techs for doing a great job on our vehicles.
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by Dksievertson
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2023 -
Sierra Chevrolet of Monrovia responded
Your awesome review just made our day! Thank you for giving credit to everyone who has assisted in the upkeep of your family's vehicles: Joe, JT, Rogelio, Jorge, and Jose. We're honored by your loyalty. Safe travels until next time!
Joe is the best on handling my issues with my vehicle and
this is the 2nd time I am saying this.
this is the 2nd time I am saying this.
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by SL
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2023 -
Sierra Chevrolet of Monrovia responded
Thanks for sharing positive feedback on your service visit with Joe, SL! We're pleased he kept you well-informed and provided you with exceptional service. We hope to be of service to you for many years to come!
Joe is always on top of his job and keeping you posted on
the service of my vehicles.
the service of my vehicles.
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by Dksievertson
Verified Customer
Verified Customer
Service Price Transparency
Jul 27, 2023 -
Sierra Chevrolet of Monrovia responded
Thanks for stopping by to let us know how happy you've been with Joe as your service advisor! We know he's a great person to work with, and we're glad you appreciated his excellent communication. We wish you the safest of travels until we may be of service to you again!
Provided excellent customer service when serviced the
vehicle. I would recommend it there to come
vehicle. I would recommend it there to come
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by Luisana4583
Verified Customer
Verified Customer
Service Price Transparency
Jul 24, 2023 -
Sierra Chevrolet of Monrovia responded
Thank you for your 5-star review of our service team! We're happy they made sure to take excellent care of you and of your vehicle. Please give us a call the next time you have any automotive needs. We'll be here for you!
Everything went well and smoothly.
..Communication was very good ..and I was happy that it was washed...thank you..
..Communication was very good ..and I was happy that it was washed...thank you..
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by tonyex
Verified Customer
Verified Customer
Service Price Transparency
Jul 24, 2023 -
Sierra Chevrolet of Monrovia responded
Thanks so much for your positive feedback! We're glad our service team handled your vehicle's needs with great care and thoroughness. We look forward to making your next appointment just as great!
Thank you Tanya for always taking such great care of my
vehicle. I’m very happy with the management as well. Very profesional and humble staff.
vehicle. I’m very happy with the management as well. Very profesional and humble staff.
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by SarahMafyan
Service Price Transparency
Jul 19, 2023 -
Sierra Chevrolet of Monrovia responded
Thanks for the 5-star review, Sarah! We're so happy Tanya handled your vehicle's service visit with great care and diligence. We hope you'll continue to choose Sierra Chevrolet for any future automotive needs!
Joe Jimenez is always so helpful and very professional.
I Definitely recommend seeing him your next visit!
I Definitely recommend seeing him your next visit!
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by dstrobehn
Service Price Transparency
Jul 17, 2023 -
Sierra Chevrolet of Monrovia responded
Thanks for taking a moment to shine the spotlight on Joe in our service department! We're glad Joe continues to provide you with reliable, attentive service each time you visit. We hope you'll continue to choose Sierra Chevrolet for all of your automotive needs!
Took our Trail Boss to Sierra Chevrolet and was assisted
by Joe Jimenez. Once again he took care of our vehicle and treated us amazing.
by Joe Jimenez. Once again he took care of our vehicle and treated us amazing.
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by Chop2
Service Price Transparency
Jul 17, 2023 -
Sierra Chevrolet of Monrovia responded
Thanks so much, Chop2! We sincerely appreciate your business, and we're delighted to hear Joe took excellence care of you and of your Trail Boss. We look forward to ensuring the same circumstances at your next appointment!
Fast service and very responsive.
I really appreciate it how quickly they got my vehicle out of Service.
I really appreciate it how quickly they got my vehicle out of Service.
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by JAREDWALTON
Verified Customer
Verified Customer
Service Price Transparency
Jul 11, 2023 -
Sierra Chevrolet of Monrovia responded
Hi, Jared! It is totally our pleasure to make your service visits as convenient as possible. Thank you for sharing your 5-star review of this fast and friendly appointment. We're happy our efforts met with your satisfaction, and we hope to do it again at your next visit!
Very helpful service department, especially Joe Jimenez
and Mr. Guinn who runs the department. The offer useful suggestions but also keep the price under control. I never thought I'd have my car serviced
and Mr. Guinn who runs the department. The offer useful suggestions but also keep the price under control. I never thought I'd have my car serviced at a dealership, but with Sierra I will.
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by pthpasadena
Service Price Transparency
Other Employees Tagged:
Mr. Guinn
Jul 05, 2023 -
Sierra Chevrolet of Monrovia responded
Thanks for letting us know how pleased you were with this service visit! We're so happy Joe and Terry did everything they could to provide exceptional service within your budget. We look forward to ensuring the same circumstances at your next appointment!