Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez | Page 20

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
245 Reviews
4.8

245 Reviews

Write a Review

245 Reviews of Joe Jimenez

August 01, 2023

Dealership Rating
Employee Rating

Jos did an awesome job of keeping in contact while my Truck was worked on. In the last 30 days it has been in the shop for a faulty A/C compressor, thankfully I had an extended service contract, the $190 More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado , John Twiford

Aug 01, 2023

Sierra Chevrolet of Monrovia responded

Your awesome review just made our day! Thank you for giving credit to everyone who has assisted in the upkeep of your family's vehicles: Joe, JT, Rogelio, Jorge, and Jose. We're honored by your loyalty. Safe travels until next time!

July 27, 2023

Dealership Rating
Employee Rating

Joe is the best on handling my issues with my vehicle and this is the 2nd time I am saying this. More

by SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Sierra Chevrolet of Monrovia responded

Thanks for sharing positive feedback on your service visit with Joe, SL! We're pleased he kept you well-informed and provided you with exceptional service. We hope to be of service to you for many years to come!

July 25, 2023

Dealership Rating
Employee Rating

Joe is always on top of his job and keeping you posted on the service of my vehicles. More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Christian Zuno

Jul 27, 2023

Sierra Chevrolet of Monrovia responded

Thanks for stopping by to let us know how happy you've been with Joe as your service advisor! We know he's a great person to work with, and we're glad you appreciated his excellent communication. We wish you the safest of travels until we may be of service to you again!

July 21, 2023

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Provided excellent customer service when serviced the vehicle. I would recommend it there to come More

by Luisana4583
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Sierra Chevrolet of Monrovia responded

Thank you for your 5-star review of our service team! We're happy they made sure to take excellent care of you and of your vehicle. Please give us a call the next time you have any automotive needs. We'll be here for you!

July 21, 2023

Dealership Rating
Employee Rating

Everything went well and smoothly. ..Communication was very good ..and I was happy that it was washed...thank you.. More

by tonyex
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz , Terry Quinn, John Twiford

Jul 24, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much for your positive feedback! We're glad our service team handled your vehicle's needs with great care and thoroughness. We look forward to making your next appointment just as great!

July 18, 2023

Dealership Rating
Employee Rating

Thank you Tanya for always taking such great care of my vehicle. I’m very happy with the management as well. Very profesional and humble staff. More

by SarahMafyan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Samantha Peinado, Mayra Neria, Tanya Ruiz, Will Cruz , Terry Quinn, John Twiford

Jul 19, 2023

Sierra Chevrolet of Monrovia responded

Thanks for the 5-star review, Sarah! We're so happy Tanya handled your vehicle's service visit with great care and diligence. We hope you'll continue to choose Sierra Chevrolet for any future automotive needs!

July 17, 2023

Dealership Rating
Employee Rating

Joe Jimenez is always so helpful and very professional. I Definitely recommend seeing him your next visit! More

by dstrobehn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 17, 2023

Sierra Chevrolet of Monrovia responded

Thanks for taking a moment to shine the spotlight on Joe in our service department! We're glad Joe continues to provide you with reliable, attentive service each time you visit. We hope you'll continue to choose Sierra Chevrolet for all of your automotive needs!

July 15, 2023

Dealership Rating
Employee Rating

Took our Trail Boss to Sierra Chevrolet and was assisted by Joe Jimenez. Once again he took care of our vehicle and treated us amazing. More

by Chop2
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Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much, Chop2! We sincerely appreciate your business, and we're delighted to hear Joe took excellence care of you and of your Trail Boss. We look forward to ensuring the same circumstances at your next appointment!

July 08, 2023

Dealership Rating
Employee Rating

Fast service and very responsive. I really appreciate it how quickly they got my vehicle out of Service. More

by JAREDWALTON
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

Sierra Chevrolet of Monrovia responded

Hi, Jared! It is totally our pleasure to make your service visits as convenient as possible. Thank you for sharing your 5-star review of this fast and friendly appointment. We're happy our efforts met with your satisfaction, and we hope to do it again at your next visit!

July 01, 2023

Dealership Rating
Employee Rating

Very helpful service department, especially Joe Jimenez and Mr. Guinn who runs the department. The offer useful suggestions but also keep the price under control. I never thought I'd have my car serviced More

by pthpasadena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mr. Guinn

Jul 05, 2023

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how pleased you were with this service visit! We're so happy Joe and Terry did everything they could to provide exceptional service within your budget. We look forward to ensuring the same circumstances at your next appointment!

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