Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
228 Reviews
4.7

228 Reviews

Write a Review

228 Reviews of Joe Jimenez

February 09, 2026

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Employee Rating

Took care of my car in a timely manner and kept in touch. Thank you! More

by dimplebaby2005
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

Feb 09, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're pleased to hear that we were able to take care of your car in a timely manner and keep you informed throughout the process. We appreciate your support and look forward to assisting you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

January 14, 2026

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Easy drop off on the weekend to replace a flat tire. They contacted me promptly in the am the following day and completed the repair on the same day. More

by Vivek
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your review, Vivek! We’re glad to hear that your tire replacement was handled efficiently and that our team was able to get you back on the road quickly. We appreciate your trust in Sierra Chevrolet and look forward to assisting you again. Sincerely, The Sierra Chevrolet Team

January 08, 2026

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Main issue with car (shift to park) appeared to me to be under warranty. Sierra said "no" despite a GM bulletin about "shift to park" being under warranty. Servicing was $300 an hour for a total of $1400 More

by BBAGGETT
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Recommend Dealer
No
Jan 08, 2026

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience. We understand your concerns regarding your recent service visit and how communication, timing, and service details impact your overall experience. At Sierra Chevrolet, we aim to provide clear updates and thorough service so customers feel confident in the work performed, and your feedback helps us review these processes. If you’d like to discuss your service further, please feel free to reach out to us directly. Your input is valuable as we continue refining the service experience. Sincerely, The Sierra Chevrolet Team

January 02, 2026

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They did a great job with my corvette. They kept me up to date on the progress and delivered when they said they would. More

by bradbeutlich
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Recommend Dealer
Yes
Jan 03, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback, Brad! We're thrilled to hear that you had a great experience with your Corvette at Sierra Chevrolet. Keeping you informed and delivering on our promises is what we strive for. We look forward to seeing you again for your next visit! Sincerely, The Sierra Chevrolet Team

January 02, 2026

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Came in for warranty work under the Voltec warranty. No problem, no hassle. Was surprised to learn that they charge $300/hr for labor. Glad it was under warranty! More

by stubru
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your review! It's great to hear that your warranty work was handled smoothly and without hassle at Sierra Chevrolet. We appreciate your feedback regarding the labor charge and are happy that your service was covered under warranty. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

December 12, 2025

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Best dealership in town They are very friendly and very professional I won’t go any other dealership More

by Torossch
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Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Marvin Orellana

Dec 13, 2025

Sierra Chevrolet of Monrovia responded

Thanks so much for your insightful review! We’re excited to hear that you had a great experience at Sierra Chevrolet and found our team friendly and professional. Your loyalty means a great deal to us, and our team looks forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

December 10, 2025

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Employee Rating

Very expansive Rotate tire and change cabin filter $137! !!!!!! ???? Rotation cost other chevi dealer $29.99. Cabin filter cost Premium A $17 + 10 minutes to replace More

by agostinos
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Recommend Dealer
No
Dec 11, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Agostinos. We understand your concerns regarding the pricing for tire rotation and cabin filter replacement at Sierra Chevrolet. Our team strives to provide competitive pricing while also ensuring high-quality service and parts. If you'd like to discuss this further or have any questions, please feel free to reach out to us directly. We appreciate your input and hope to serve you better in the future. Sincerely, The Sierra Chevrolet Team

December 06, 2025

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Sales and service team do a great job of taking care of my personal vehicles & fleet vehicles, i have been a loyal customer since 1982 when i started my business over 40 years. More

by PRECISIONELECTRIC
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Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Tanya Ruiz, Marvin Orellana , Jack in the fleet department and Abraham in the service department

Dec 06, 2025

Sierra Chevrolet of Monrovia responded

Thanks Precision Electric! We appreciate your business and taking the time to drop us a great review! Looking forward to another 40 years! -Mike Hoffman

December 05, 2025

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They are fast, friendly, and helpful. They make going to get your car worked on easy! More

by KMNEWBURG
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

Dec 06, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! It's great to hear that you found Sierra Chevrolet to be fast, friendly, and helpful. Our team strives to make every visit as easy as possible. We look forward to seeing you again next time! Sincerely, The Sierra Chevrolet Team

November 22, 2025

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Employee Rating

Skye was a great help. I have always had good service and continue to go to Sierra Chevrolet Service Dept. I have been with Sierra for many years, 3 cars worth of service More

by Ms. Aguayo
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Recommend Dealer
Yes

Other Employees Tagged: Skye was my service person this time around. I usually go to Joe, but he was not available so Skye helped me with my service needs!!!

Nov 23, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review and for being a loyal customer, Ms. Aguayo! We're thrilled to hear that you've consistently received great service at Sierra Chevrolet, especially from our Service Department. We appreciate your trust in us over the years and look forward to continuing to serve you with your future vehicles. Thank you for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

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