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Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez | Page 24

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
245 Reviews
4.8

245 Reviews

Write a Review

245 Reviews of Joe Jimenez

February 01, 2023

Dealership Rating
Employee Rating

I am a repeat customer because I was so happy with my last car experience . More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Christian Zuno, Douglas Sievertson, Samantha Peinado, Mayra Neria, Tanya Ruiz , Terry Quinn, Abraham Tovar, John Twiford, Edwin Very polite and knowledgeable.

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Feb 01, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much, Karen! We sincerely appreciate your continued business and your positive feedback. It is always our pleasure to help you with your automotive needs and we hope to continue serving you for years to come. Best wishes to you on all your upcoming travels until we meet again!

Feb 01, 2023

Karen responded

Thank you

January 31, 2023

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Employee Rating

I purchased my first truck here and was a quickest and easiest experience. Got a great deal on my new Silverado. Also brought it back in to get some add ons and was treated with great customer service. Th More

by SamWYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2023

Sierra Chevrolet of Monrovia responded

Hey, SamWYZ! Thanks so much for sharing your 5-star review of Joe. Nothing means more to us than knowing you were happy with our work, so we're pleased to know how much you appreciated Joe's support and insight. We'd love to work with you again some day, so don't be a stranger!

January 25, 2023

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Employee Rating

Very courteous and prompt service. The service writer kept me aware of the status of my service work More

by cbetancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2023

Sierra Chevrolet of Monrovia responded

Thank you so much for taking the time to share your 5-star review! We're delighted our service team gave you an informative and convenient visit. We will strive to emulate this positive experience at your next appointment. See you then!

January 19, 2023

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Employee Rating

Joe Jimenez was great, he completed my oil change swiftly and effectively. I would return to receive his service again! More

by Whereyoufrum
Recommend Dealer
Yes
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Jan 19, 2023

Sierra Chevrolet of Monrovia responded

Awesome! Thank you for sharing positive feedback on your service visit with Joe. We're glad he made sure everything was taken care of efficiently to get your Caddy safely back on the road in a timely manner. We hope to emulate this experience at your next appointment. We'll see you then!

January 16, 2023

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Employee Rating

Joe was the so helpful and will return thanks to him. Best automotive service ever. Thanks again More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2023

Sierra Chevrolet of Monrovia responded

Hi, Roger! Thank you for letting us know how happy you were with Joe's support and expertise throughout your service visit. It is definitely an honor to rate so high with you. Give us a call whenever Joe and the Sierra Chevrolet team may assist you again. It would be our pleasure!

January 13, 2023

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Employee Rating

Joe, in service always does a great job of answering your questions with honest answers. He's friendly person, I would recommend him to anyone looking for a good service advisor. More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2023

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind feedback on Joe! Your satisfaction means everything to us and we want to make sure you're always provided with answers to your automotive questions so we can help you keep your vehicle in top condition. Please give us a call whenever Joe and the Sierra Chevrolet team may assist you again!

January 03, 2023

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Employee Rating

Quickly diagnosed problem with my car and able to quickly order replacement part. Got oil change done with no problems. Best part was complementary Lyft ride back home. More

by Esteban Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2023

Sierra Chevrolet of Monrovia responded

Esteban, it is absolutely our pleasure to make sure your service visits are convenient and well done. Thank you for sharing your positive feedback with us. We truly appreciate working with you and we hope to continue to be your #1 choice for all your automotive needs!

December 15, 2022

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Employee Rating

Jeremy was very friendly and attentive! He made sure to keep me informed throughout my visit! More

by sapein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Samantha Peinado, Tanya Ruiz , Terry Quinn, Abraham Tovar, John Twiford

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Dec 21, 2022

Sierra Chevrolet of Monrovia responded

Thank you for your positive feedback and for your trust in Jeremy and the Sierra Chevrolet service team! We're happy to hear how pleased you were with the attentive service Jeremy provided for you. Please let us know when we may serve you again. It would be our pleasure!

December 07, 2022

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Employee Rating

Joe Jimenez provided excellent service and communication. My first choice in servicing my vehicle - so grateful! More

by Chris D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 07, 2022

Sierra Chevrolet of Monrovia responded

Hi, Chris! Thanks for stopping by to share your 5-star review of Joe. We're happy Joe provided you and your Chevy with a thorough and attentive service appointment. We wish you the safest of travels until we meet again!

December 03, 2022

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Employee Rating

From making the appointment to having my truck serviced and returned to me was excellent. Joe Jimenez went above and beyond to get my truck back to me as soon as possible. More

by J.R.P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

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Dec 05, 2022

Sierra Chevrolet of Monrovia responded

Thanks for the positive feedback, JRP! We're glad to know Joe handled your service visit with great care and safely returned you to the road in a timely manner. We hope to make your next appointment just as convenient. Thanks for choosing Sierra Chevrolet!

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