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Joe Jimenez
Joe Jimenez | Page 7
Service Advisor
Sierra Chevrolet of Monrovia
1450 S Shamrock Ave
Monrovia, CA 91016
245 Reviews
245 Reviews
Write a Review245 Reviews of Joe Jimenez
Verified Customer
December 18, 2024
The team at Sierra Chevrolet always takes amazing care of me and both of my cars. They’re a great team in their new service drive looks absolutely amazing! I love the remodel. me and both of my cars. They’re a great team in their new service drive looks absolutely amazing! I love the remodel. More
by ChevGuy
Other Employees Tagged: Mike Hoffman, Samantha Peinado, Tanya Ruiz, Marvin Orellana , Shawn Suchanek
December 04, 2024
Car was service was completed on time as promised. My service rep kept me informed throughout the process My service rep kept me informed throughout the process More
by MANNYGDP
Other Employees Tagged: Tanya Ruiz, Marvin Orellana
December 02, 2024
Good experience as always. Take all my cars there. All the service advisers are really cool. Would definitely recommend. Take all my cars there. All the service advisers are really cool. Would definitely recommend. More
by VICTORGONZALEZ97
Other Employees Tagged: Tanya Ruiz
December 01, 2024
Great professional service, excellence communication, very helpful overall, it could not have been an easier process very helpful overall, it could not have been an easier process More
by STEELSS
Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Marvin Orellana , Terry Quinn, John Twiford
December 01, 2024
I come from San Bernardino just to continue having my car serviced at Sierra Chevrolet. I have bought 4 vehicles from them and there service to all my vehicles is excellent. I keep going back no matter whe serviced at Sierra Chevrolet. I have bought 4 vehicles from them and there service to all my vehicles is excellent. I keep going back no matter where I live. There service Dept is always reliable! More
by Ms. Aguayo
Other Employees Tagged: Jeremy Cesena
November 27, 2024
Look - the service folks were all great. Front Desk, Jeremy, 100%. Quick service, super polite / friendly, super attentive, super helpful scheduling the Lyft shuttle, etc. I know bonuses Front Desk, Jeremy, 100%. Quick service, super polite / friendly, super attentive, super helpful scheduling the Lyft shuttle, etc. I know bonuses / compensation are tied to these ratings so I'm putting 5 stars, but ultimately I wouldn't recommend this service center. The problem is the pricing and overall service quality. Sierra Chevrolet is easily 50% more expensive than even other local Chevrolet dealerships. I typically go to El Camino Real in MPK. They have clear pricing / bundled service specials. Oil change, multi-point inspection, fluid top-off, tire rotation. It cost $156 here, and I've never seen it more that $70 at the other location. I'd guess in today's world MAYBE that's $120 with inflation or whatever. The labor quote of like $250/hr at Sierra is what I think makes the difference. I've never seen a spark plug changeout quoted for $650 before; that's insane. All that said -- for convenience, I was happy to pay the premium -- had business in the area. But this location didn't even inflate my tires to factory-recommended PSI, which I would think is standard. It didn't give a color-coded printout of vehicle parts / assessed quality. I suspect tire rotation wasn't done because the PSI ratings on each tire matched exactly what they were on each wheel when I left it. I received paperwork saying CA law requires that they inflate the tires as well? And for general record: El Camino Real -- cheaper, they also wash the freaking car, which I'd never expected but was a nice touch, and they've never missed something small like inflating tires. More
by c-w
Other Employees Tagged: Mike Hoffman, Samantha Peinado, Mayra Neria, Tanya Ruiz, Will Cruz, Edwin Cardiel, Marvin Orellana , Terry Quinn, John Twiford, Jeremy
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