Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez | Page 7

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
241 Reviews
4.8

241 Reviews

Write a Review

241 Reviews of Joe Jimenez

December 07, 2024

Dealership Rating
Employee Rating

Joe was helpful, Professional and attentive. I was very satisfied with the service and it is why I continue to get my car serviced here. More

by REBABINDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words about your experience at Sierra Chevrolet! We're thrilled to hear that you found our service helpful, professional, and attentive. Your satisfaction is our priority, and we appreciate your continued trust in us for your car service. We look forward to welcoming you back soon! Sincerely, The Sierra Chevrolet Team

December 04, 2024

Dealership Rating
Employee Rating

Car was service was completed on time as promised. My service rep kept me informed throughout the process More

by MANNYGDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Marvin Orellana

Dec 05, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that your service at Sierra Chevrolet was completed on time and that your service representative kept you informed. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

December 02, 2024

Dealership Rating
Employee Rating

Good experience as always. Take all my cars there. All the service advisers are really cool. Would definitely recommend. More

by VICTORGONZALEZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

Dec 04, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your review! We appreciate your continued trust in Sierra Chevrolet for all your vehicle needs. We're glad to hear that you have had a positive experience with our service advisers. Your recommendation means a lot to us! We look forward to seeing you again soon. Sincerely, The Sierra Chevrolet Team

December 01, 2024

Dealership Rating
Employee Rating

Great professional service, excellence communication, very helpful overall, it could not have been an easier process More

by STEELSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We truly appreciate your feedback about the professional service and excellent communication you experienced at Sierra Chevrolet. We're delighted to hear that the process was easy for you. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

December 01, 2024

Dealership Rating
Employee Rating

I come from San Bernardino just to continue having my car serviced at Sierra Chevrolet. I have bought 4 vehicles from them and there service to all my vehicles is excellent. I keep going back no matter whe More

by Ms. Aguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cesena

Dec 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We're thrilled to hear that you travel from San Bernardino to continue having your vehicles serviced at Sierra Chevrolet. Your loyalty means a great deal to us, and we're glad to know that our service department has consistently met your expectations over the years. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

November 27, 2024

Dealership Rating
Employee Rating

Look - the service folks were all great. Front Desk, Jeremy, 100%. Quick service, super polite / friendly, super attentive, super helpful scheduling the Lyft shuttle, etc. I know bonuses More

by c-w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your detailed feedback. We're glad to hear that you found our service team, especially Jeremy, to be attentive and helpful during your visit to Sierra Chevrolet. We truly value your praise for our staff. We appreciate your concerns regarding pricing and service quality. Our aim is to provide premium service standards, and we understand that pricing can be a significant factor for our clients. Your comparison to other dealerships is noted, and we continually assess our pricing structures to remain competitive while ensuring we offer high-quality care. I'm sorry to hear about the discrepancies in service you experienced. Our commitment includes ensuring that all vehicles receive proper care, including tire inflation to factory specifications, and we take your comments seriously. Rest assured, we will review this feedback with our team to improve our processes. Thank you again for choosing us and for your 5-star rating despite the concerns. We hope to have the opportunity to serve you better in the future. Feel free to reach out to us directly if you have more feedback or if there’s anything further we can assist you with. Sincerely, The Sierra Chevrolet Team

November 27, 2024

Dealership Rating
Employee Rating

Sierra Chevrolet of Monrovia always provides the best communication of what is needed for my vehicle. More

by LADYKWILLIS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We at Sierra Chevrolet are thrilled to hear that you appreciate our communication regarding your vehicle needs. We strive to provide the best service possible and look forward to assisting you again soon! Sincerely, The Sierra Chevrolet Team

November 24, 2024

Dealership Rating
Employee Rating

My service rep Joe has always been a huge help to me and my husband anytime we bring our car in. He answers our concerns, offer suggestions and on this particular day assisted me with Sunbit app to pay for More

by P_cart26652002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz , Jeremy

Nov 25, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We’re thrilled to hear that Joe has been such a helpful resource for you and your husband at Sierra Chevrolet. It's great that he could assist you with the Sunbit app as well. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

November 24, 2024

Dealership Rating
Employee Rating

Great customer service. Alfonso Hernandez great sales professional.Very friendly a lot of knowledge. Went through the car and how everything works and let me I can call hem a More

by Larry.cantrell15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We truly appreciate your feedback about Alfonso and the excellent customer service you received at Sierra Chevrolet. It's great to hear that he was able to assist you so thoroughly. We look forward to seeing you again, and don’t hesitate to reach out if you have any questions or need assistance in the future! Sincerely, The Sierra Chevrolet Team

November 23, 2024

Dealership Rating
Employee Rating

Joe Jimenez is the best. He always takes care of my service needs! Thank you! More

by Priscella Arellanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that Joe has consistently provided excellent service for your needs. At Sierra Chevrolet, we strive to ensure all our customers feel well taken care of. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

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