Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez | Page 8

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
245 Reviews
4.8

245 Reviews

Write a Review

245 Reviews of Joe Jimenez

November 27, 2024

Dealership Rating
Employee Rating

Sierra Chevrolet of Monrovia always provides the best communication of what is needed for my vehicle. More

by LADYKWILLIS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We at Sierra Chevrolet are thrilled to hear that you appreciate our communication regarding your vehicle needs. We strive to provide the best service possible and look forward to assisting you again soon! Sincerely, The Sierra Chevrolet Team

November 24, 2024

Dealership Rating
Employee Rating

My service rep Joe has always been a huge help to me and my husband anytime we bring our car in. He answers our concerns, offer suggestions and on this particular day assisted me with Sunbit app to pay for More

by P_cart26652002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz , Jeremy

Nov 25, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We’re thrilled to hear that Joe has been such a helpful resource for you and your husband at Sierra Chevrolet. It's great that he could assist you with the Sunbit app as well. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

November 24, 2024

Dealership Rating
Employee Rating

Great customer service. Alfonso Hernandez great sales professional.Very friendly a lot of knowledge. Went through the car and how everything works and let me I can call hem a More

by Larry.cantrell15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Marvin Orellana , Terry Quinn, John Twiford

Nov 25, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We truly appreciate your feedback about Alfonso and the excellent customer service you received at Sierra Chevrolet. It's great to hear that he was able to assist you so thoroughly. We look forward to seeing you again, and don’t hesitate to reach out if you have any questions or need assistance in the future! Sincerely, The Sierra Chevrolet Team

November 23, 2024

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Joe Jimenez is the best. He always takes care of my service needs! Thank you! More

by Priscella Arellanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re thrilled to hear that Joe has consistently provided excellent service for your needs. At Sierra Chevrolet, we strive to ensure all our customers feel well taken care of. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

November 18, 2024

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Employee Rating

Professional and courteous service. My vehicle was ready within the estimated time and pick up was quick and easy - even with the terrible construction traffic! More

by almommy4510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you experienced professional and courteous service at Sierra Chevrolet. It's great to know that your vehicle was ready on time and that you had a quick and easy pickup despite the traffic. We appreciate your feedback and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

November 13, 2024

Dealership Rating
Employee Rating

Was really short staffed when I got there but acknowledged everyone who came in. Went in order of car not of who just walked in which was nice to see them take people by arrival. More

by Chevyowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us! We're glad to hear you appreciated our team's approach in acknowledging all customers and assisting them in order of arrival. At Sierra Chevrolet, we strive to provide attentive and organized service, even during busy times. We hope to see you again soon! Sincerely, The Sierra Chevrolet Team

November 10, 2024

Dealership Rating
Employee Rating

Joe was great. He was very helpful and explained recommendations perfectly. Fast service. Thank you! More

by m.monachello17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you found our service to be fast and that Joe was able to help you with clear explanations and recommendations. At Sierra Chevrolet, we strive to provide excellent service to all our customers, and your feedback is greatly appreciated. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

November 07, 2024

Dealership Rating
Employee Rating

Joe is the best service advisor. I come from San Bernardino just to get my car serviced at Sierra Chevrolet. They have always been my place to go to for my cars. I have been comin More

by Ms. Aguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The great technicians you have can be trusted to do there best!!

Nov 08, 2024

Sierra Chevrolet of Monrovia responded

Thank you, Ms. Aguayo, for your amazing review! We truly appreciate your loyalty to Sierra Chevrolet and are thrilled to hear that you continue to rely on Joe for your service needs over the years. It means a lot to us that you travel from San Bernardino to visit us. We look forward to serving you and your cars for many more years to come! Sincerely, The Sierra Chevrolet Team

November 04, 2024

Dealership Rating
Employee Rating

Marvin was super helpful, answered any question I had. Highly recommended him and his service More

by Franky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Marvin Orellana , Terry Quinn, John Twiford

Nov 06, 2024

Sierra Chevrolet of Monrovia responded

Thank you, Franky, for your wonderful review! We’re so glad to hear that you found our service helpful and that Marvin was able to assist with your questions. Your recommendation means a lot to us at Sierra Chevrolet. We look forward to seeing you next time! Sincerely, The Sierra Chevrolet Team

October 28, 2024

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Employee Rating

Service was very good and delivered on time as promised. Building construction was a bit inconvenient. More

by JUAN.M.RAYAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you experienced good service and that we delivered on time as promised. We also appreciate your understanding regarding the building construction inconveniences. Your satisfaction is important to us at Sierra Chevrolet, and we look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

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