Joe King
Joe King at Hyundai of St Augustine

Joe King | Page 3

Service Manager

Hyundai of St Augustine

1111 Marketplace Dr.
Saint Augustine, FL 32084

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4.1
75 Reviews
4.1

75 Reviews

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75 Reviews of Joe King

August 15, 2024

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Employee Rating

On July 22, 2024, the team of professionals at the new Hyundai of St. Augustine dealership (Service Shop) proved that returning for a third time was a good decision. First; the manager, Joe King, kept hi More

by DLazenby
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Spurlock, Keith Mondello

Aug 15, 2024

Hyundai of St Augustine responded

Thank you for the detailed feedback and 5 star review. I am glad to hear that Joe, Keith, and Justin were able to provide you an outstanding experience . We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

July 06, 2024

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Employee Rating

Their staff is friendly and knowledgeable. Always informative and willing to go that extra mile More

by KINGSCASTLELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mondello , Cheryl Buck, Madison Frickenstein, Juan Jaramillo

Jul 09, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 11, 2024

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Employee Rating

Had 2 back to back bad experiences. If I can help it I will go to a different dealership for my service work. More

by R. S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 17, 2024

Hyundai of St Augustine responded

My sincere apologies for the level of service you received from our team. While that is not in line with our goal of providing exceptional service, we sometimes miss the mark. We would like to learn more about your experience so that we may address your concerns and refine our processes to improve the experience for our valued guests . Our service and parts director, Joe King, would like to learn more about your experience. He can be reached directly at joeking@hyundaiofstaugustine.org. Thank you in advance for providing more details so that my team and I may work together to address your concerns. We appreciate your understanding. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

Jun 11, 2024

Hyundai of St Augustine responded

My sincere apologies for the level of service you received from our team. While that is not in line with our goal of providing exceptional service, we sometimes miss the mark. We would like to learn more about your experience so that we may address your concerns and refine our processes to improve the experience for our valued guests . This is a private message function on DealerRater so any of our conversation will be kept private. Thank you in advance for more details (including your contact information) so that my team and I may work together to address your concerns. We appreciate your understanding. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 02, 2024

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Employee Rating

Madison was extremely professional and made me and my family feel at home while her top of the line technicians serviced our vehicle. Definitely coming back and definitely telling others about my extraor More

by David Prescott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sylvester Moore, Jonah Balaun, John Stephens , Madison Frickenstein

Jun 06, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Madison, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

May 01, 2024

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Employee Rating

Bought two cars there and been going there for 12 years because of people and service, even though it’s an 80 mile drive. More

by tomquinn808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We appreciate you making the long drive , it means so much to my team and I! Thank you for your loyalty over the years and we look forward to exceeding your expectations for many years to come. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 26, 2024

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Employee Rating

HYUNDAI xx. Augustine has been my choice for new car purchases and all car maintenance for 14 years now......I'm always satisfied. Their new building is beautif More

by alphaemcclellan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Feliciano, Danny Perez, Sylvester Moore , Danny Torres

Apr 26, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating . We sincerely appreciate your loyalty of 14 years to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 17, 2024

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Employee Rating

Everything was good as always. This is my eighth Hyundai or Genesis. Could not be happier. More

by samandyvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 01, 2024

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Employee Rating

Easy to work with and everyone worked together to make things happen. Would recommend them More

by frgc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Alvarez , Ava Hamilton

Mar 15, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words . All of our team members strive to provide 5 star service. I would be so grateful if you could email me personally at andrewdifeo@hyundaiofstaugustine.org so that I can learn more about your experience and the team members you worked with. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 19, 2021

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Employee Rating

I love coming here I have always had a great experience , Jack Hanania & Leon Levit Are the best and I refuse to buy from anyone else ,I have bought from here for myself and for my daughter and I trust no o More

by vcohen1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Feliciano, Leon Levit , Jack Mcquain

April 23, 2021

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Employee Rating

Date: April 8th,2021,Leo Kubinski18 Curry Ct.Palm Date: April 8th,2021, Leo Kubinski 18 Curry Ct. Palm Coast, Fl.32137 cell 407-247-5713 Home 386-775-2223 email Leonrealtor@aol.com On 6 More

by leonrealtor
Customer Service
Quality Of Work
Recommend Dealer
No
Apr 23, 2021

Hyundai of St Augustine responded

Thank you for the candid feedback. Per our service director Joe King, your vehicle must be inspected in person to verify the condition before reviewing your concerns with Hyundai's Warranty Department. There is no charge for this inspection.

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