I came in for an oil change and was in and out within
30mins, great service.
30mins, great service.
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by gregjoyce
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2026 -
Albrecht Subaru of Wakefield responded
Thank you for bringing in your Subaru Impreza for service. We’re glad your oil change wrapped up in 30 minutes. We appreciate your feedback.
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Paul Barton
General Manager
781-246-3331
Service was on time as scheduled.
Joe walked me to my car afterwards. No surprises.
Joe walked me to my car afterwards. No surprises.
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by jamesoloughlin007
Verified Customer
Verified Customer
Service Price Transparency
Jul 05, 2026 -
Albrecht Subaru of Wakefield responded
Thank you for mentioning how smoothly your scheduled service on your Subaru Forester went. We’re glad Joe walked you to your car and that there were no surprises. We appreciate your trust and look forward to assisting you again.
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Paul Barton
General Manager
781-246-3331
The recall work was done quickly and professionally and
Joe was friendly and helpful. A routine visit.
Joe was friendly and helpful. A routine visit.
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by al.solomon1970
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2026 -
Albrecht Subaru of Wakefield responded
Great to hear the recall work on your Subaru was done so quickly and professionally. Joe will be pleased his assistance was helpful during your routine visit. We appreciate you choosing us and look forward to your next service.
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Paul Barton
General Manager
781-246-3331
I had a cracked sunroof, and they were able to schedule
an inspection within 24 hours. Joe and the team were incredibly helpful and very responsive throughout the process. They’re expecting the replacement
an inspection within 24 hours. Joe and the team were incredibly helpful and very responsive throughout the process. They’re expecting the replacement glass to arrive within about a week.
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by HAZEM.HAMED.H
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2026 -
Albrecht Subaru of Wakefield responded
Thank you for trusting us with your Subaru Forester’s cracked sunroof inspection. We’re glad we could schedule your appointment within 24 hours and that Joe and our team were so helpful and responsive. We appreciate your patience as we await the arrival of the replacement glass.
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Paul Barton
General Manager
781-246-3331
Always great about scheduled and non-scheduled services
being thorough and quick. Communication throughout service window is great and super helpful.
being thorough and quick. Communication throughout service window is great and super helpful.
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by CMHILGENDORF
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2026 -
Albrecht Subaru of Wakefield responded
We’re happy to hear our team was thorough and prompt with your scheduled and unscheduled service on your Subaru. Joe is pleased our updates during your visit made the process smooth. Thank you for the 5-star rating!
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Paul Barton
General Manager
781-246-3331
Joe is always super helpful and ensures my understanding
of all services offered and/or needed.
of all services offered and/or needed.
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by LISAPAC27
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2026 -
Albrecht Subaru of Wakefield responded
We’re glad Joe’s guidance helped you understand the services for your Subaru Crosstrek. It’s great to hear his support made the process smooth. Thank you for trusting us with your vehicle.
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Paul Barton
General Manager
781-246-3331
Up front about A/C problem
Called about unexpected
problems
I had an 8 AM appt. My car wasn’t ready until the following day.
Joe noted that since the A/C issue would take time to diagnose, t
problems
I had an 8 AM appt. My car wasn’t ready until the following day.
Joe noted that since the A/C issue would take time to diagnose, the wait time could be several hours, that I should take a loaner and go about my day. However this meant that my car would not it be seen until “those who chose to wait” work was complete.
This is the second time this has happened. When I make an appt. my expectation is that that particular time is for my car to be seen & all issues resolved, not diagnosed then put aside while other cars as handled. “You get to it when you get to it” because I have a loaner. The previous time this happened I had travel plans that were disrupted.
When I make an appt I do so with my time constraints in mind. The agreement is I bring the car at the appointed time….you repair during that time.
I bought my first Subaru in 2005, second in 2016. I have always used this dealership for maintenance. I would consider myself a loyal customer. If Albrecht continues to disrespect my appointment, therefore, my time, I see no reason to continue to use your services.
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by COLLERAN_ANN
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2026 -
Albrecht Subaru of Wakefield responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, Ann, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.
Paul Barton
General Manager
781-246-3331
It was very helpful service and a pleasant experience.
I would definitely return to the dealership and recommend.
I would definitely return to the dealership and recommend.
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by srgreen00
Verified Customer
Verified Customer
Service Price Transparency
Jun 28, 2026 -
Albrecht Subaru of Wakefield responded
We’re thrilled our service team could make your Subaru Impreza visit so smooth. We look forward to assisting you again and appreciate you recommending us.
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Paul Barton
General Manager
781-246-3331
Always have great service here.
Easy to make appointments with a Friendly staff and convenient location.
Easy to make appointments with a Friendly staff and convenient location.
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by chezel11
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2026 -
Albrecht Subaru of Wakefield responded
Thank you for your continued trust in our service team. We’re glad you find scheduling appointments simple, our staff friendly, and our location convenient. We look forward to servicing your Forester again.
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Paul Barton
General Manager
781-246-3331
Quick, efficient and very friendly staff.
Nice waiting room where I can work while I wair
Nice waiting room where I can work while I wair
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by LCELLIS
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
Albrecht Subaru of Wakefield responded
We’re glad our quick and friendly team made your visit efficient and that the waiting room provided a comfortable workspace. Thank you for trusting us with service on your Subaru Forester.
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Paul Barton
General Manager
781-246-3331