Joe Kuckuk | Page 13

it was easy to drop off and my sons oil change was competes with an hour! competes with an hour! More

by MELISSA0914 Verified Customer Verified Customer

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Everyone was quite professional & courteous. Dealership as a whole was clean & comfortable. They also cut me a deal on my service even after I was well past my mileage. Thumbs up! Dealership as a whole was clean & comfortable. They also cut me a deal on my service even after I was well past my mileage. Thumbs up! More

by RACHEL_OLEARY03 Verified Customer Verified Customer

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We have leased a few cars from Jorgo and have nothing but good things to say. Also service department does a great job. Keep up the good job! good things to say. Also service department does a great job. Keep up the good job! More

by DWBATES Verified Customer Verified Customer

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Quick service, clean comfortable waiting area. 10,000 mile check up. Will be back at 20000 10,000 mile check up. Will be back at 20000 More

by ford8nr Verified Customer Verified Customer

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Amazing and honest professional service team. Always very responsive to my needs. always very responsive to our needs. Always very responsive to my needs. always very responsive to our needs. More

by KING.BYRON Verified Customer Verified Customer

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Everything was fine fine fine fine fine fine. this fifteen word minimum limit is going to make me not want to leave reviews in the future - that part is annoying. this fifteen word minimum limit is going to make me not want to leave reviews in the future - that part is annoying. More

by John Verified Customer Verified Customer

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Really treated me well as a customer. Overall, it was a totally enjoyable experience for us. Overall, it was a totally enjoyable experience for us. More

by r.mackiewiczi52 Verified Customer Verified Customer

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Service it was ok, I was there for about 2 hours, probably it’s normal, after all I did not received my statement for service!! probably it’s normal, after all I did not received my statement for service!! More

by LUISANGEL888 Verified Customer Verified Customer

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Always friendly, thorough explanations. Never any surprises when analyzing pre paid service agreements. A general pleasurable experience Never any surprises when analyzing pre paid service agreements. A general pleasurable experience More

by TERRANCERONSMAN Verified Customer Verified Customer

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The service was fine, but what annoyed me was the soliciting for a good rating or his pay would get docked. I voiced my displeasure with the “3 free service visits” that I received with my certif soliciting for a good rating or his pay would get docked. I voiced my displeasure with the “3 free service visits” that I received with my certified car purchase. When I purchased the car, I was lead to believe that meant 3 oil changes. It turns out that meant 1 oil change and 2 tire rotations. Apparently it was a typical misleading sales tactic. When I mentioned that, the service agent apologized and said that the service department is not part of that, so I should rate them on their performance. While I understand that, it also comes across like “I don’t really care, that wasn’t my fault”. It should be viewed as the Heiser team as a whole, and quite honestly, that was a strike in my book. I was also frustrated that nobody told me that I would be getting a service light at 5k miles from the last change and that it was for tire rotation, and that oil change wasn’t needed until 10k. I found that out when I got there, which was disappointing. More

by tjohnson Verified Customer Verified Customer

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