Joe Kuckuk
Joe Kuckuk at Heiser Toyota

Joe Kuckuk | Page 14

Service Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.2
553 Reviews
4.2

553 Reviews

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553 Reviews of Joe Kuckuk

July 24, 2023

Dealership Rating
Employee Rating

Though I was warned it would take an hour to 90 mins, it felt like it took forever. It didnt seem like they were working fast pace and the fact that I had an appointment for an oil change they didn't seem t More

by kdill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Lor

Jul 25, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

July 24, 2023

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Employee Rating

The best Toyota dealership in town. Excellent service every time. I will not take my car anywhere else. More

by DEENIEMARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jul 25, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 24, 2023

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Employee Rating

Key delivery went well and 5,000 checkup. Completed fast. Kept me informed of what was going on. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jul 25, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 23, 2023

Dealership Rating
Employee Rating

Always treated with coutest & respect that's why I keep coming back most of the employees are very friendly!! More

by GMGERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Vincent Lor, Jakub Kania , Maureen Calmes

Jul 25, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 22, 2023

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Employee Rating

I am very satisfied with oil change service performed for my Corolla at Heiser Toyota. It was very easy to schedule at convenient for me time. I got a good coupon discount. The service was fast while I was w More

by ALIOSHA_ALIONA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jul 25, 2023

Heiser Toyota responded

Aliosha, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 21, 2023

Dealership Rating
Employee Rating

Heiser Toyota is awesome! !! They are so helpful and friendly. The service Dept was able to get my truck in a day early because I screwed up my schedule. No problems at all. More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Vincent Lor, Jessica Phillips, Jakub Kania , Kevin Garski, Ben Jarvis

Jul 21, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 20, 2023

Dealership Rating
Employee Rating

Very good service I like to read magazines and drink coffee good good good good More

by DLO_321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 20, 2023

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Employee Rating

Tom in the service department was very professional and detailed in his communication regarding what my car needed. I was very satisfied with the service. More

by JENNIFERMEULEMAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jul 21, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Roger and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 19, 2023

Dealership Rating
Employee Rating

Good service. Courteous staff..work done correctly as promised..would repeat again. Promp service performed More

by SKIDLYCRUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jul 19, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 19, 2023

Dealership Rating
Employee Rating

Good customer service received from the staff. Thank you. Will be back soon for future service. More

by TOMAHAWKWIPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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