Joe Kuckuk
Joe Kuckuk at Heiser Toyota

Joe Kuckuk | Page 20

Service Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.3
555 Reviews
4.3

555 Reviews

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555 Reviews of Joe Kuckuk

June 13, 2023

Dealership Rating
Employee Rating

They were rude when coming in. No one greeted me, seemed like a burden to have an appointment there. I will be switching dealers. More

by nfsprosty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 20, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Joe Kuckuk by phone at 414-586-7134 or by email at jkuckuk@heiser.com so we can better understand what happened during your experience.

June 11, 2023

Dealership Rating
Employee Rating

Quick service and a clean facility to wait in. Thank you for the wonderful service. More

by The T Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jun 19, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 10, 2023

Dealership Rating
Employee Rating

It was good service as always. Two things different this time was someone called me instead of myself being the one to call Toyota for a maintenance appointment, and the person at More

by LUCYVUE95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jun 20, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 09, 2023

Dealership Rating
Employee Rating

Always pleasant mannered and good communication by the service representatives. As the Prius I bought there has aged, they still give me the same good service as day one. More

by ALBARTSCH2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 08, 2023

Dealership Rating
Employee Rating

Excessive charge! $82.00 plus disposal and tax to remove one screw from license plate holder. Less than 30 minutes. I purchased this RAV4 new at Heiser and they put t More

by SCHNEIDG98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Lor , Service advisor Peter Miszewski

Jun 20, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com so we can better understand what happened during your experience.

June 07, 2023

Dealership Rating
Employee Rating

Great service provided. I am satisfied. We were well received and the service was good. More

by DR.NISHAPANDYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jun 19, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 07, 2023

Dealership Rating
Employee Rating

Heiser Toyota has done very good service working on my 2010 Toyota Tacoma. Recently I needed a CV axle and boot replaced. The scheduling process was efficient and work was done in a timely manner. More

by IMSCARPPIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jun 19, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 07, 2023

Dealership Rating
Employee Rating

Service was excellent and done in a timely fashion. Was informed of how long it would take. More

by Camrygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jun 19, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 06, 2023

Dealership Rating
Employee Rating

Very helpful I don’t want to write fifteen words one two three four five More

by Lillij121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Jun 19, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 06, 2023

Dealership Rating
Employee Rating

Scheduled maintenance completed quickly and efficiently. There were many customers arriving at same time and attendants got everyone situated in short time More

by rvillarreal4355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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