Joe Kuckuk | Page 19

I spoke with 3 different representatives within the service department and they mansplaines why I needed certain things done to my car even though I had already told them no and my reasoning. I will no service department and they mansplaines why I needed certain things done to my car even though I had already told them no and my reasoning. I will not be coming back because they were not respectful and seemed as though they were just trying to make a sale. In addition I waited over 2 hours for an oil change which I think is a little excessive. More

by Morgan.palmer Verified Customer Verified Customer

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Very professional service technician at the service desk. Car maintenance was completed ahead of schedule. Explained in detail the work completed. Service cost were exactly as quoted. Car maintenance was completed ahead of schedule. Explained in detail the work completed. Service cost were exactly as quoted. More

by JUDI.COPP Verified Customer Verified Customer

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Horrible customer service, believe my wife was over charged. Spoke to manager, he was supposed to call me back, nothing still waiting. Very disappointed. charged. Spoke to manager, he was supposed to call me back, nothing still waiting. Very disappointed. More

by AbnerV Verified Customer Verified Customer

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Very friendly and informative. My first time there and it was a great experience. I will be back! My first time there and it was a great experience. I will be back! More

by J Dogg Verified Customer Verified Customer

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Had some work done on my vehicle. Service department was very personable and courteous. Work was done in half the time I expected. I was pleasantly surprised and happy with their work Service department was very personable and courteous. Work was done in half the time I expected. I was pleasantly surprised and happy with their work. Highly recommend this dealership. More

by Susan Verified Customer Verified Customer

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Accurate diagnostic, helpful team. completely satisfied.I am going to Heiser since 2007, never have any issues. Good job Heiser Toyota. completely satisfied.I am going to Heiser since 2007, never have any issues. Good job Heiser Toyota. More

by rahatal40 Verified Customer Verified Customer

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I have typically received the highest quality of care & service at Hesiser, & if there are complications in completing a service, they go above & beyond to resolve my root issues and make things right! The service at Hesiser, & if there are complications in completing a service, they go above & beyond to resolve my root issues and make things right! The customer service is exceptional! More

by sheepygirl2 Verified Customer Verified Customer

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Staff are courteous, kind and knowledgeable and the waiting area spacious, clean, relaxing with generous offerings of drinks, and coffee. waiting area spacious, clean, relaxing with generous offerings of drinks, and coffee. More

by JHESMAILI Verified Customer Verified Customer

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The reminder phone call to set up an appointment for device due is extremely helpful. device due is extremely helpful. More

by DKICKBUSH Verified Customer Verified Customer

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It was a super pleasure working with James we had been going back and fourt for about a year then it happened he got me into the car I really wanted and I’m super happy!! It’s a pressure working with him going back and fourt for about a year then it happened he got me into the car I really wanted and I’m super happy!! It’s a pressure working with him and I will recommend him to my family n friends as well More

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