Joe Kuckuk
Joe Kuckuk at Heiser Toyota

Joe Kuckuk | Page 27

Service Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.3
555 Reviews
4.3

555 Reviews

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555 Reviews of Joe Kuckuk

February 24, 2023

Dealership Rating
Employee Rating

Clear at what the price was and why it costed what it did. Took as long as they said it would. More

by DEVONTUCEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski, John Carlson, Jesse Dealba, Noah Patnode

Feb 28, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 22, 2023

Dealership Rating
Employee Rating

They forgot to tighten the lug nuts on 2 of my wheels. Not forgot 1 lug nut, they missed TEN of the twenty lug nuts on my car. When I called the manager I got “we’ll look into it” as an answer. This is a More

by MDiJulio27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 23, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com so we can better understand what happened during your experience.

February 16, 2023

Dealership Rating
Employee Rating

Every one was nice and very helpful Happy with the way it went Thanks Doug More

by dsmlandscapes
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Feb 20, 2023

Heiser Toyota responded

Doug, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 16, 2023

Dealership Rating
Employee Rating

My experience was highlighted by a timely appointment and friendly & helpful customer service. Definitely recommend. More

by matthewj3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski, Cashier- 5 Stars

Feb 20, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 16, 2023

Dealership Rating
Employee Rating

Good job man and thanks so much for the service done well and will keep in mind for the future. More

by Charles Vang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski, John Carlson, Jesse Dealba, Noah Patnode

Feb 20, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 14, 2023

Dealership Rating
Employee Rating

My experience at Heiser was excellent. I had an warranty through a credit union that presented some issues. The service department gave me the best options available and my truck is drivin More

by ISAACA2L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Kevin Garski, Kevin D.

Feb 20, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 14, 2023

Dealership Rating
Employee Rating

Vincent is great to work with very knowledgeable and follows up. Does a great job More

by Kirgues, roger 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Vincent Lor

Feb 14, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 13, 2023

Dealership Rating
Employee Rating

I gave specific instructions regarding what I did not want my service technician to do 4 times, then he did it anyways. I then talked to him about it and he did it again after that. Then, when I spoke to More

by S
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Lor

Feb 14, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com so we can better understand what happened during your experience.

February 04, 2023

Dealership Rating
Employee Rating

Great customer service. Nice area to wait while getting car serviced. Friendly staff. Knows how to take care of customers. More

by Lisa keeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski, Jesse Dealba

Feb 06, 2023

Heiser Toyota responded

Lisa, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 25, 2023

Dealership Rating
Employee Rating

They are always prompt and courteous about providing great service. I love and trust them doing the care on my vehicle. More

by CHIEFJOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Bob Arciszewski, John Carlson, Jesse Dealba, Noah Patnode

Feb 01, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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