Joe Lehr | Page 6

UPDATE: it has been over a month now since I’ve purchased the vehicle and the finance department has been a huge let down! I still have not received my registration or license plates and I have called and le the vehicle and the finance department has been a huge let down! I still have not received my registration or license plates and I have called and left countless messages with Jon, Abdul and Cody who is supposed to be the General Manager and no one has returned my calls once! Aiyad was the only person who tried to help me but he’s in sales and there isn’t much else he’s able to do. No one likes to be blatantly ignored when they have an issue. My paper tag that was given is now expired and no one there seems to care. It’s unfortunate that I’m out of state or else I would have gone up to the dealer. My after sales experience has really put a bad taste in my mouth with this dealership!! Aiyad and Suburban Toyota of FH was very easy to work with. They made my experience relatively painless. I appreciated their upfront approach and unnecessary add ons like other dealers. I would highly recommend Aiyad and Suburban Toyota of Farmington Hills! More

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I had such a great experience with the team at suburban Toyota of Farmington hills. Awring was so kind and patient in explaining and walking me through all the features on my car. My overall experience at Toyota of Farmington hills. Awring was so kind and patient in explaining and walking me through all the features on my car. My overall experience at suburban Toyota was fabulous. More

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My experience with the associates of Surburban Toyota of Farmington Hills was excellent all the way around. I first met Joe Lehr on line when I wanted to get an estimate of the value of my car as a trade i Farmington Hills was excellent all the way around. I first met Joe Lehr on line when I wanted to get an estimate of the value of my car as a trade in. He was very fair and helpful and then introduced me to Olivia Wheelock who spent the time with my wife and me to determine what we were looking for in a new vehicle. It took almost four months for the right vehicle to come in, and during that time she kept us apprised as to the search and continued to give us information about how long of a wait there might be. When our new Sienna came in, she had it ready within a day, and with the help of Jon Burch, we were able to secure a loan and drive the vehicle home that afternoon. All three were highly professional, friendly, informative and should be considered assets to the organization. We will probably be looking for another new vehicle within 2-3 years, and our first call will be to Olivia Wheelock. We are very pleased with our new Sienna. More

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Excellent customer service and extremely knowledgeable! Today was a great day to buy a vehicle that was made even better by the overall efficient and effective staff. Today was a great day to buy a vehicle that was made even better by the overall efficient and effective staff. More

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I was really excited that my first new car would be a Toyota RAV4. Alex gave me a good briefing on all the new features. He was patient and didn’t rush me with the purchase. I also did not have to pay an Toyota RAV4. Alex gave me a good briefing on all the new features. He was patient and didn’t rush me with the purchase. I also did not have to pay any markups. I drove off with confidence, knowing I made the best possible choices that day! More

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Alex was so great to work with. He is very knowledgeable, friendly, and explained each step of the process while I was looking for a new car. I highly recommend Alex! He is very knowledgeable, friendly, and explained each step of the process while I was looking for a new car. I highly recommend Alex! More

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Really appreciated our purchasing experience, especially thanks to Alex Lavrov professionalism, effectiveness and kindness! I dealt with quite a few dealers and salesperson over the years and this is by far thanks to Alex Lavrov professionalism, effectiveness and kindness! I dealt with quite a few dealers and salesperson over the years and this is by far the best experience I’ve had, excellent work! More

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Very good service, very nice communication, Very professional service thank you Alex Lavrov. Highly recommend working with him professional service thank you Alex Lavrov. Highly recommend working with him More

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Aiyad and Colin were both extremely helpful and communicative throughout the entire process and handled my vehicle sale with the utmost level of professionalism. This is my favorite Toyota dealersh communicative throughout the entire process and handled my vehicle sale with the utmost level of professionalism. This is my favorite Toyota dealership in SE Michigan. More

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This dealership was fantastic! Don Yu and Joe Lehr made buying a car a painless experience. Very friendly and not pushy at all. Honest quote with no hidden fees. Don made sure to take the time to go over e buying a car a painless experience. Very friendly and not pushy at all. Honest quote with no hidden fees. Don made sure to take the time to go over everything about the vehicle- even in the middle of a snowstorm. As far as customer service, they went above and beyond! Will definitely be back next time I’m in the market for a vehicle. More

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