Joe Lord | Page 15

Somewhat Pleased Joe Lord in sales was nice to work with although it took a lot of bartering to finalize the deal on my 2017 Chevy Silverado. 6 hours in sales is way t Joe Lord in sales was nice to work with although it took a lot of bartering to finalize the deal on my 2017 Chevy Silverado. 6 hours in sales is way too long of time to spend trying to purchase a vehicle. it all turned out ok in the end but went home with a head ache! Service was a little disappointing though. Part of the deal was that the dealership install side steps and vent shades on the windows. Left my truck there all day to have the work done but was informed that the window vent shades were not correct although one was installed on the drivers door. Was told to come back after work and they would install the correct vent shades but when I got there at 5:30, I was told that all of the technicians left at 5:00. So on the 3rd try I was finally able to get the rest of the vent shades installed. Robert Marchido was very pleasant to work with in service and apologized for all of the mix ups with everything. I would still bring my vehicle to Ferman for my work to be done. More

by ggprosserjr Verified Customer Verified Customer

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Very pleased Bogie was very nice and informative. Answered all of our questions and explained very expertly about leasing a car. Showed us a number of cars and l Bogie was very nice and informative. Answered all of our questions and explained very expertly about leasing a car. Showed us a number of cars and let us drive them. Explains many features and the differences between the cars. Joe helped us out a lot when we returned with check and Bogi was with another customer. Joe came out to our new car with us and explained all the new features. Also very nice and informative. More

by angel8jm Verified Customer Verified Customer

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Great to deal with Great inventory, great pricing, easy to deal with! Very professional staff, also very friendly! Called at late on Sunday, they worked while we were dr Great inventory, great pricing, easy to deal with! Very professional staff, also very friendly! Called at late on Sunday, they worked while we were driving there. Easiest car purchase we ever had. More

by mburns1974 Verified Customer Verified Customer

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Always enjoyable Dave Marchido has helped me for several years. I have never felt pressure and the experience has always been great. The business staff has always be Dave Marchido has helped me for several years. I have never felt pressure and the experience has always been great. The business staff has always been helpful too. More

by brian Verified Customer Verified Customer

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Quick and Efficient So easy. I had the car and approval in about 30 minutes. Whole deal took less than 2 1/2 hours. Thank you Joe Lord and Phillip. Had the exact vehi So easy. I had the car and approval in about 30 minutes. Whole deal took less than 2 1/2 hours. Thank you Joe Lord and Phillip. Had the exact vehicle I wanted. More

by Happy in Spring Hill Verified Customer Verified Customer

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new purchase of chevy truck the sales team was excellent answered all of my questions and kept checking back with me to make sure i had all the information i needed the sales team was excellent answered all of my questions and kept checking back with me to make sure i had all the information i needed More

by csccfarrell Verified Customer Verified Customer

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Great service. I gave the review I did because Phil was excellent. He always asked if I was happy. I like the truck he brought to show me. We were ready to deal. I gave the review I did because Phil was excellent. He always asked if I was happy. I like the truck he brought to show me. We were ready to deal. More

by redman1_usa Verified Customer Verified Customer

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Fast service We contacted Joe and within a day we made the 3 hour trip to the dealership. It was everything he had described it to be. Filled out all the paperwork We contacted Joe and within a day we made the 3 hour trip to the dealership. It was everything he had described it to be. Filled out all the paperwork and within an hour or so we were driving away with our new vehicle. He was extremely helpful and friendly. More

by brenda.hdz Verified Customer Verified Customer

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Excellent Service I can’t rave enough about the service that I got from Kyle Steger and the rest of his staff at Ferman Chevy. The process was quick, painless, and an a I can’t rave enough about the service that I got from Kyle Steger and the rest of his staff at Ferman Chevy. The process was quick, painless, and an absolute pleasure. More

by franspe42 Verified Customer Verified Customer

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Trade in Traded in my jeep and Joe stayed with me for start to finish even though I was very nervous .They did everything they could to give me a great trade i Traded in my jeep and Joe stayed with me for start to finish even though I was very nervous .They did everything they could to give me a great trade in and found rebates to apply to the new car. I just found my new dealership More

by raylenemccombs Verified Customer Verified Customer

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