Joe McErlean Jr.
Joe McErlean Jr. at Mt. Ephraim Chrysler Dodge

Joe McErlean Jr. | Page 13

Warranty Administrator

Mt. Ephraim Chrysler Dodge

620 N Black Horse Pike
Mount Ephraim, NJ 08059

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4.6
127 Reviews
4.6

127 Reviews

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127 Reviews of Joe McErlean Jr.

April 24, 2020

Dealership Rating
Employee Rating

I had to get my car serviced during the pandemic and the staff were very careful and considerate. My car also got done very quickly. More

by lizmchunger
Recommend Dealer
Yes

Other Employees Tagged: Chris Roberts, Tom McMullin, Denise "Reds" Lombardi, Nicole White , Joe Giunta, Debbie Green, Archie Smith

Apr 25, 2020

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review and we look forward to working with you again!

January 15, 2020

Dealership Rating
Employee Rating

Had my Dodge Ram 2500 serviced there since I purchased it from Mt Ephraim. Service has been a pleasant experience with good work so far! Cost is about standard for dealerships but I prefer going where I know More

by emt_simpson
Recommend Dealer
Yes

Other Employees Tagged: Chris Roberts, Tom McMullin, Denise "Reds" Lombardi, Nicole White , Joe Giunta, Debbie Green, Archie Smith

Jan 16, 2020

Mt. Ephraim Chrysler Dodge responded

Thank you for your business and great recommendation. You can always count on us to keep your vehicle in optimal condition. Let us know when our further attention is required and have a great day.

January 15, 2020

Dealership Rating
Employee Rating

Everyone was Excellent!! Fast service ! and very friendly! Defiantly bring my jeep again! And i tell all my family and friends to come here! Highly recommended! More

by bzarco715
Recommend Dealer
Yes

Other Employees Tagged: Debbie Green, Archie Smith

Jan 15, 2020

Mt. Ephraim Chrysler Dodge responded

Thank you so much for sharing your great review with us! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

January 13, 2020

Dealership Rating
Employee Rating

The whole staff there are awesome Dean and Aex are The whole staff there are awesome Dean and Aex are awsome managers Ia am more satisfied how the all are It's my 2nd vehicle I bought there More

by stephen.hummel
Recommend Dealer
Yes

Other Employees Tagged: Chris Roberts, Tom McMullin, Denise "Reds" Lombardi , Joe Giunta, Debbie Green, Jim Payne, Archie Smith

Jan 13, 2020

Mt. Ephraim Chrysler Dodge responded

Congratulations on another vehicle, Stephen! We are so glad to know of your ratings for each of our team members. Thanks for all your great feedback. We hope to work with you again in the future!

January 11, 2020

Dealership Rating
Employee Rating

Clean, knowledgeable and polite personnel. Everyone makes you feel welcome.the waiting room could use more updated reading material and he vending machine could be updated to the more modern ones. More

by mcerlean0320
Recommend Dealer
Yes

Other Employees Tagged: Joe Giunta, Debbie Green, Archie Smith

Jan 12, 2020

Mt. Ephraim Chrysler Dodge responded

Thank you for letting us know your candid opinion. We appreciate your business. Your feedback will be given to management. We hope to see you again soon.

January 12, 2017

Dealership Rating

No communication when a vehicle sold Salesman knew we were coming from PA on a snowy day. Vehicle sold and he didn't have the courtesy to tell us car was sold. Wasted trip. Very inconside More

by Chevy
Customer Service
Recommend Dealer
No
Jan 26, 2017

Mt. Ephraim Chrysler Dodge responded

I'm sorry to hear that you traveled a distance and the vehicle was sold. Unfortunately the 2007 Jeep Grand Cherokee was sold late on Friday night and you folks came in first thing on Saturday morning. This was unintentional and we apologize for the inconvenience. We normally encourage the customer to confirm vehicle availability before they depart on a long journey and we always try our best to inform our customers traveling from a longer distance when a specific vehicle has sold. It appears in this instance we dropped the ball. I am sorry again to have put you out. I hope you were able to locate a similar suitable vehicle for your needs. If I can be of further assistance, please contact me at 888-406-2350 ext. 132. Best Wishes, Pete Clark - Customer Relations Mgr.

January 02, 2017

Dealership Rating

Mt Ephraim Dodge is a rip off Run from this dealership!!!!!!! They tried every underhanded trick in the book. They promise one thing then write it up completely different, adding t More

by Not Happy with Mt Ephraim Dodge
Price
Recommend Dealer
No

Other Employees Tagged: Ken Boody, Shannon Brogsdale, Anthony Castrataro, Larry Cramer, Steve Folbaum, Ricky Hess, Eric Lannon, Nachi Martin, Peter Mazahreh, Anthony Mazzone Sr., Albert Novelli, Frankie Russo

Jan 02, 2017

Mt. Ephraim Chrysler Dodge responded

I'm sorry you hear that you were not satisfied with your sales (I'll assume) visit. Please provide me with your name and contact information as I would like to look into your deal files. I would like to assist you at this point if at all possible. Thank you, Pete Clark - Customer Relations Mgr. 888-406-2350 ext.132

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