Joe McErlean Jr.

I agreed on the phone with a sales manager to purchase a specific car on the lot. We agreed on the VIN number and on the “out the door price” which included every charge – cost, dealer charges, gov’t charg specific car on the lot. We agreed on the VIN number and on the “out the door price” which included every charge – cost, dealer charges, gov’t charges, tax, tags etc. - $ 83,288.66 – down to the penny. The dealership is 140 away in a different state so they were going to call me the next day to tell me when and where we would meet. No one called me. I contacted them and was told they were working on it. No one got back to me. I contacted them again, and got a response they had sold the car! When I complained, they were defensive and I was told a blatant lie that I told them that I could not pick up the car for two weeks and that anyway, there was no signed purchase order. In my view, totally unprofessional and completely untrustworthy. Beware when dealing with Mt. Ephrain Chrysler Dodge in Mt. Ephrain New Jersey. More

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They treated me with respect and it was a good buying experience. Stat to finish experience. Stat to finish More

by barryegberts Verified Customer Verified Customer

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I am a return customer for a reason. I am very well satisfied with the interactions each time I am there. They treat me with respect, understanding and professionalism. I am very well satisfied with the interactions each time I am there. They treat me with respect, understanding and professionalism. More

by badscout007 Verified Customer Verified Customer

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Kaleb made the experience seam free, found the perfect truck for my needs, everyone in dealership was friendly and accommodating. truck for my needs, everyone in dealership was friendly and accommodating. More

by Karenschep Verified Customer Verified Customer

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Ive been servicing and buying all my vehicles here for over 20 years. I really enjoy the honesty and the extra effort they put in to get the job done right every time. over 20 years. I really enjoy the honesty and the extra effort they put in to get the job done right every time. More

by Secret Shopper Verified Customer Verified Customer

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Terrible customer service texted and called to confirm that a vehicle was on the lot drove all the way to the dealer they tell me they don’t have the truck don’t waste your time with these unprofessional that a vehicle was on the lot drove all the way to the dealer they tell me they don’t have the truck don’t waste your time with these unprofessional clowns More

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I’m very happy with the service I received. People were friendly and that made my experience very good. I liked that there was no high pressure. Robert was patient and helpful. People were friendly and that made my experience very good. I liked that there was no high pressure. Robert was patient and helpful. More

by bstuvbrdn Verified Customer Verified Customer

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I have nothing but good things to say about this dealership. Professional and Prompt to say the least. Everyone’s friendly, helpful, and kind. dealership. Professional and Prompt to say the least. Everyone’s friendly, helpful, and kind. More

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I have been a longtime loyal customer at Mt. Ephraim Chrysler Dodge RAM for over 35 years and purchased numerous cars and trucks over the course of these years. Each time I was treated great an Ephraim Chrysler Dodge RAM for over 35 years and purchased numerous cars and trucks over the course of these years. Each time I was treated great and got the best deal. I was always taken care of at every visit including at their service department. I have known the GM Dean GagliardI since he started at the dealership, some 25+ years ago, and he is certainly one of the Best in the Business! More

by Nicholas Verified Customer Verified Customer

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Very friendly and quick. Went to dealership picked out car an did all of my we work an drove away in under two hours! Went to dealership picked out car an did all of my we work an drove away in under two hours! More

by DENMAN18944 Verified Customer Verified Customer

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