BMW of Orland Park still rates excellence in their
customer service, consideration, efficiency and quality. Bill in service always is concerned and inquires that things are moving smoothly.
customer service, consideration, efficiency and quality. Bill in service always is concerned and inquires that things are moving smoothly.
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by CDCMCN@ameritech.net
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2024 -
BMW of Orland Park responded
Thank you for recognizing our commitment to excellence at BMW of Orland Park! We're glad Bill and the team provided efficient and considerate service. We appreciate your support!
Very good service and timely manners.
And attendants were good and courtesy to me and car
And attendants were good and courtesy to me and car
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by DARTANYOUN.HARRIS
Verified Customer
Verified Customer
Service Price Transparency
Jun 18, 2024 -
BMW of Orland Park responded
Thank you for leaving BMW of Orland Park a five-star review and sharing your positive experience wit hour team. Until next time!
Joe McFadden is an excellent sales representative.
He is very patient and knowledgeable about BMW. He is very trustworthy and I highly recommend him for future purchases.
He is very patient and knowledgeable about BMW. He is very trustworthy and I highly recommend him for future purchases.
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by roschellew
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lucas Galifos
Jun 10, 2024 -
BMW of Orland Park responded
Thank you for recommending Joe and sharing your positive experience with us at BMW of Orland Park! We appreciate the support.
This dealership has always shown professionalism and
courtesy from the time of purchase to having our BMW serviced.
courtesy from the time of purchase to having our BMW serviced.
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by JUSTCHAM
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Gabe Jarquin, Jason & Dion in the service dept
May 30, 2024 -
BMW of Orland Park responded
Thank you for your feedback! We're glad to hear that our team at BMW of Orland Park has consistently provided professionalism and courtesy. We appreciate your continued trust in us!
This review has nothing to do with Dion he was absolutely
amazing, kind and helpful and got me in and out as quickly as possible. I am however disappointed with the recommendations the service crew suggested
amazing, kind and helpful and got me in and out as quickly as possible. I am however disappointed with the recommendations the service crew suggested when I came in for an oil change and then needed 3 critical other things done but when I took it to a friends shop they said it wasn’t critical and that my oil leak was barely there but I feel like every time I come in you guys try to make a buck off me. Again, Dion is so awesome and heard me and my concerns and was the absolute best service advisor I had worked with there.
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by SAMI31
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dion- 5 stars
May 06, 2024 -
BMW of Orland Park responded
We're glad to know that Dion was able to provide you with excellent service, but we regret hearing about your concerns regarding our recommendations. We aim for transparency and honesty in all of our services, so it's important for us to address this issue. Please reach out directly so we can discuss this further and work towards a resolution together. Thank you, Brian Coster - Service Manager - 708-460-4545
Nick Shellberg was awesome!
He explained my service recommendations very well and provided reasonable options that kept my vehicle and pockets happy!!!
He explained my service recommendations very well and provided reasonable options that kept my vehicle and pockets happy!!!
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by SGILESRN
Verified Customer
Verified Customer
Service Price Transparency
Apr 23, 2024 -
BMW of Orland Park responded
We're glad to know that our team member Nick was able to provide you with excellent service and reasonable options at BMW of Orland Park. Thanks for sharing your positive experience, we appreciate it!
Jason J is the bomb.
He is so efficient and really gets it done timely and communicated well with us.
We have 5 BMWs. Love working with him.
He is so efficient and really gets it done timely and communicated well with us.
We have 5 BMWs. Love working with him.
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by STEVE@ROMASPORTSCLUB.COM
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mark Bugajski, Jason jacanowski
Apr 01, 2024 -
BMW of Orland Park responded
Steve, we're delighted to know that Jason has been able to provide you with efficient and timely service at BMW of Orland Park! It's great hearing how much you enjoy working with him. Thanks for being a loyal customer — we appreciate your support!
Anthracite brown poplar is not at all accurate in the
picture and name vs reality which is black. When I said it wasn’t what I ordered, I was told we signed the contract.
picture and name vs reality which is black. When I said it wasn’t what I ordered, I was told we signed the contract.
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by Marri Palmer
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mark Bugajski, I had a different finance guy that told me I was stupid for paying cash.
Apr 29, 2024 -
BMW of Orland Park responded
Marri, I'm sorry to learn about the discrepancy between your expectations and reality regarding the anthracite brown poplar. We certainly don't want you feeling stuck with something that isn't what you wanted. Let's see if we can find a solution together - please reach out when it suits you best.
Thank you,
Dan Bustamante - General Sales Manager - 269-375-4500
Mr. James Hatchet was very professional and helpful. He
was giving me updates on my car status.
was giving me updates on my car status.
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by NEFRODOC62
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jason Jakubowski, James Hatchet
Mar 08, 2024 -
BMW of Orland Park responded
Thanks for sharing your feedback with us! It's great to hear James ensured you felt updated throughout your recent service at BMW of Orland Park. We wish you smooth, safe miles ahead and hope to see you next time!
I always have amazing service when visiting.
I was greeted not only by my amazing service advisor, Jason, but my salesperson, Joe, who has sold me several cars, came by to say hello as well, w
I was greeted not only by my amazing service advisor, Jason, but my salesperson, Joe, who has sold me several cars, came by to say hello as well, while I was waiting. Premium service experience.
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by RDAVIS.DOBSON
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jason in service
Feb 05, 2024 -
BMW of Orland Park responded
We're delighted to know that you always have an amazing service experience at BMW of Orland Park. It's great to see our team, especially Jason and Joe, making your visits memorable. Thanks for the kind words!