Joe McFadden
Joe McFadden at BMW of Orland Park

Joe McFadden | Page 3

Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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5.0
71 Reviews
5.0

71 Reviews

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71 Reviews of Joe McFadden

August 25, 2024

Dealership Rating
Employee Rating

BMW of Orland Park still rates excellence in their customer service, consideration, efficiency and quality. Bill in service always is concerned and inquires that things are moving smoothly. More

by CDCMCN@ameritech.net
Service Price Transparency
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Recommend Dealer
Yes
Aug 26, 2024

BMW of Orland Park responded

Thank you for recognizing our commitment to excellence at BMW of Orland Park! We're glad Bill and the team provided efficient and considerate service. We appreciate your support!

June 18, 2024

Dealership Rating
Employee Rating

Very good service and timely manners. And attendants were good and courtesy to me and car More

by DARTANYOUN.HARRIS
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Recommend Dealer
Yes
Jun 18, 2024

BMW of Orland Park responded

Thank you for leaving BMW of Orland Park a five-star review and sharing your positive experience wit hour team. Until next time!

June 08, 2024

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Joe McFadden is an excellent sales representative. He is very patient and knowledgeable about BMW. He is very trustworthy and I highly recommend him for future purchases. More

by roschellew
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Recommend Dealer
Yes

Other Employees Tagged: Lucas Galifos

Jun 10, 2024

BMW of Orland Park responded

Thank you for recommending Joe and sharing your positive experience with us at BMW of Orland Park! We appreciate the support.

May 29, 2024

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This dealership has always shown professionalism and courtesy from the time of purchase to having our BMW serviced. More

by JUSTCHAM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gabe Jarquin, Jason & Dion in the service dept

May 30, 2024

BMW of Orland Park responded

Thank you for your feedback! We're glad to hear that our team at BMW of Orland Park has consistently provided professionalism and courtesy. We appreciate your continued trust in us!

April 30, 2024

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This review has nothing to do with Dion he was absolutely amazing, kind and helpful and got me in and out as quickly as possible. I am however disappointed with the recommendations the service crew suggested More

by SAMI31
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Recommend Dealer
No

Other Employees Tagged: Dion- 5 stars

May 06, 2024

BMW of Orland Park responded

We're glad to know that Dion was able to provide you with excellent service, but we regret hearing about your concerns regarding our recommendations. We aim for transparency and honesty in all of our services, so it's important for us to address this issue. Please reach out directly so we can discuss this further and work towards a resolution together. Thank you, Brian Coster - Service Manager - 708-460-4545

April 23, 2024

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Nick Shellberg was awesome! He explained my service recommendations very well and provided reasonable options that kept my vehicle and pockets happy!!! More

by SGILESRN
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2024

BMW of Orland Park responded

We're glad to know that our team member Nick was able to provide you with excellent service and reasonable options at BMW of Orland Park. Thanks for sharing your positive experience, we appreciate it!

March 31, 2024

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Jason J is the bomb. He is so efficient and really gets it done timely and communicated well with us. We have 5 BMWs. Love working with him. More

by STEVE@ROMASPORTSCLUB.COM
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Recommend Dealer
Yes

Other Employees Tagged: Mark Bugajski, Jason jacanowski

Apr 01, 2024

BMW of Orland Park responded

Steve, we're delighted to know that Jason has been able to provide you with efficient and timely service at BMW of Orland Park! It's great hearing how much you enjoy working with him. Thanks for being a loyal customer — we appreciate your support!

March 14, 2024

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Anthracite brown poplar is not at all accurate in the picture and name vs reality which is black. When I said it wasn’t what I ordered, I was told we signed the contract. More

by Marri Palmer
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Recommend Dealer
Yes

Other Employees Tagged: Mark Bugajski, I had a different finance guy that told me I was stupid for paying cash.

Apr 29, 2024

BMW of Orland Park responded

Marri, I'm sorry to learn about the discrepancy between your expectations and reality regarding the anthracite brown poplar. We certainly don't want you feeling stuck with something that isn't what you wanted. Let's see if we can find a solution together - please reach out when it suits you best. Thank you, Dan Bustamante - General Sales Manager - 269-375-4500

March 08, 2024

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Mr. James Hatchet was very professional and helpful. He was giving me updates on my car status. More

by NEFRODOC62
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski, James Hatchet

Mar 08, 2024

BMW of Orland Park responded

Thanks for sharing your feedback with us! It's great to hear James ensured you felt updated throughout your recent service at BMW of Orland Park. We wish you smooth, safe miles ahead and hope to see you next time!

February 04, 2024

Dealership Rating
Employee Rating

I always have amazing service when visiting. I was greeted not only by my amazing service advisor, Jason, but my salesperson, Joe, who has sold me several cars, came by to say hello as well, w More

by RDAVIS.DOBSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason in service

Feb 05, 2024

BMW of Orland Park responded

We're delighted to know that you always have an amazing service experience at BMW of Orland Park. It's great to see our team, especially Jason and Joe, making your visits memorable. Thanks for the kind words!

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