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Joe McFadden
71 Reviews
71 Reviews
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71 Reviews of Joe McFadden
January 20, 2024
Dealership had extensive selection of vehicles available to purchase and sales advisor expertly helped me narrow my search, quickly identifying a reliable, yet highly functional vehicle for enjoyment and op to purchase and sales advisor expertly helped me narrow my search, quickly identifying a reliable, yet highly functional vehicle for enjoyment and operation for years to come. More
by latonyalumpkin
Verified Customer
December 28, 2023
I gave an additional star because the service manager was exceptional. Everyone else - not so much. First the car is 2 months old and having electrical problems….the wait was about 3 hours to get a new batte exceptional. Everyone else - not so much. First the car is 2 months old and having electrical problems….the wait was about 3 hours to get a new battery. I had to keep checking back with them for an update and even when I saw my vehicle finally ready outside .I had to go find my service guy to check me out. My hood was ajar and not closed properly. When I bought the car, they told me they would pick the vehicle up for service but when I called they said b/c of the holiday they couldn’t. The waiting area needs a refresh big time. The Mercedes waiting room is impressive- this one not so much. Everything is worn out. In hind sight I should have given 2 stars. More
by lisarae2020
December 09, 2023
Professional staff with good service. Joe sales consultant was very knowledgeable and liked working with him. Matt the genius is very knowledgeable and helped with the I drive features. Joe sales consultant was very knowledgeable and liked working with him. Matt the genius is very knowledgeable and helped with the I drive features. Great experience! More
by BOBQ16449
November 26, 2023
Entire experience was fair. No one was available to walk me through the bells and whistles of the car the day I purchased it and when I returned the guy that did assist me was No one was available to walk me through the bells and whistles of the car the day I purchased it and when I returned the guy that did assist me was new to the dealership and I didn’t think the meeting was very helpful. More
by lisarae2020
Other Employees Tagged: Mark Bugajski
November 16, 2023
Joe McFadden is the best, most accommodating, and most knowledgeable sales representative I worked with. He went above and beyond to provide the best possible experience. knowledgeable sales representative I worked with. He went above and beyond to provide the best possible experience. More
by psowizral
Other Employees Tagged: Mark Bugajski
November 02, 2023
Mr. James Hatchett is a fantastic representation of customer relations and Service. He was professional, direct, efficient and timely. I appreciate BMW having a high character individuals such as him i customer relations and Service. He was professional, direct, efficient and timely. I appreciate BMW having a high character individuals such as him in the customer service capacity. Thank you. More
by ANDRELJOHNSON
Other Employees Tagged: Colleen Wright , Gabe Jarquin
September 01, 2023
Amazing service team! Service advisors are super thorough in explaining all services required and the master technicians are second to none! Service advisors are super thorough in explaining all services required and the master technicians are second to none! More
by C.STRETCH.JOHNSON
August 31, 2023
Richard Pool is the best service advisor in the Chicagoland area. We trust no one else with our vehicle. Joe McFadden is the best sales guy there is too. Chicagoland area. We trust no one else with our vehicle. Joe McFadden is the best sales guy there is too. More
by MGIANTSOS
Other Employees Tagged: Richard Pool
