Joe Nowlin | Page 2

Joe was ABOVE and BEYOND in the customer service department. I dreaded the car buying experience and Joe somehow made this feel easy. He was patient, fair, and made the process as smooth as possible department. I dreaded the car buying experience and Joe somehow made this feel easy. He was patient, fair, and made the process as smooth as possible for our family. 10/10 stars. We will definitely be back when it’s time to purchase another car. We also worked with Chris Cha in the finance department. He was equally fantastic. Chris and Joe were a dream team. Thank you Chris, Joe, and Audi of Rockville. We’re highly impressed! More

Helpful 0

Report | Print

Joe is the best! Very attentive and responsive! He always does his best fulfill our needs and wishlist. We’ve been at Audi Rockville for about a decade and will be re Very attentive and responsive! He always does his best fulfill our needs and wishlist. We’ve been at Audi Rockville for about a decade and will be repeat customers again and again! More

Helpful 0

Report | Print

Joe is incredibly knowledgeable, professional and reliable. I sought him out on the recommendation of The Car Mom who suggested seeking out reputable salespersons on DealerRater and specifically ask reliable. I sought him out on the recommendation of The Car Mom who suggested seeking out reputable salespersons on DealerRater and specifically asking for them at the dealership. I was making an out of state purchase and reached out to Joe initially to answer several questions. He then supervised my downpayment from a distance and followed up providing all receipt documentation. Lastly, when I came down to complete the purchase a few weeks later, he was there to facilitate all final details. As a female making this purchase I greatly appreciated his reliability and accountability during this process and that he treated me as an equal. I would highly recommend working with him. More

Helpful 0

Report | Print

Joe made the car buying experience very easy! He was knowledgeable and very professional throughout. I would recommend him! He was knowledgeable and very professional throughout. I would recommend him! More

Helpful 0

Report | Print

I bought my first car from Joe and he made my experience very wonderful. He is very knowledgeable and professional. I was in and out if the store in less than 2 hours. He is honest and not pushy at all. I w very wonderful. He is very knowledgeable and professional. I was in and out if the store in less than 2 hours. He is honest and not pushy at all. I would highly recommend. Thank you Joe!! More

Helpful 0

Report | Print

Joe helped me achieve my dream car. Very profesional, informative and made sure I was taken care of. Very profesional, informative and made sure I was taken care of. More

Helpful 0

Report | Print

Joe is top notch with his customer service and attention to detail. Joe takes the extra time to make sure you get the vehicle you want. to detail. Joe takes the extra time to make sure you get the vehicle you want. More

Helpful 0

Report | Print

My car buying experience with my car from Joe Nowlin completely changed my opinion about the car dealership industry. Not only is Joe knowledgeable about cars…specifically Audi he is one of the kindest completely changed my opinion about the car dealership industry. Not only is Joe knowledgeable about cars…specifically Audi he is one of the kindest people that I have ever met. He made me feel that my customer experience was a top priority. He never made me feel rushed, never made me feel inadequate, never made me feel as if I was a nuisance because I was unsure of what car I wanted to purchase. His knowledge, patience and kindness sealed the deal for me. More

Helpful 0

Report | Print

I had the most transforming experience. I started out hesitant about yet another sales rep, was I going to get a good deal, a fair price for my trade and someone who understood my needs and I started out hesitant about yet another sales rep, was I going to get a good deal, a fair price for my trade and someone who understood my needs and timeline. Joe, from the minute we first talked was friendly, knowledgeable and attentive. He was able to keep up with my humor and ultimately gained my trust in the car process! He made sure I was taken care of and aware of all details i inquired about. My experience was flawless, start to finish. I would recommend anyone to Joe!! More

Helpful 0

Report | Print

Joe made me feel welcome from the first phone call to the first moment he met me very Professional and willing to help me with my Audi Q5 purchase.I would recommend him to all my family and friends I’m defin first moment he met me very Professional and willing to help me with my Audi Q5 purchase.I would recommend him to all my family and friends I’m definitely an Audi Fan now. Thank You So Much Joe More

Helpful 0

Report | Print