Joe Rogers
Joe Rogers at Victory Toyota of Brook Park

Joe Rogers | Page 15

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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4.9
456 Reviews

Dealership Experience

24 yrs

Industry Experience

24 yrs

4.9

456 Reviews

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456 Reviews of Joe Rogers

October 20, 2022

Dealership Rating
Employee Rating

I have been a satisfied Toyota customer since the 1980’s. I have purchased many Camry’s over the years from many dealerships. However, I was introduced to Metro Toyota in 2021 when my husband and I decided More

by Lesnick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Victory Toyota of Brook Park responded

John and Sandra, We're happy to hear that you felt comfortable doing business here, Ramona is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

October 20, 2022

Dealership Rating
Employee Rating

The service was great and all of my concerns were addressed. Joe, the contact person, was helpful. More

by Mina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Victory Toyota of Brook Park responded

Mina, Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicleservice. We agree - Joe is fantastic! We hope to see you again in the future and please enjoy your Toyota!

October 20, 2022

Dealership Rating
Employee Rating

Pleased with the service & never have had any issues with any previous service work in the past ! Have recommended Metro Toyota to anyone looking to purchase a Toyota or to have their Toyota serviced ! More

by 2168942629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Joe will be glad to get it for you. We'll look forward to seeing you next time!

October 19, 2022

Dealership Rating
Employee Rating

Very friendly and attentive from arrival to finish of my appointment. Will definitely return to and recommend Metro Toyota More

by roseg5831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2022

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that the service teams efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 15, 2022

Dealership Rating
Employee Rating

New phone system is terrible, can’t reach service department , left message and no response More

by WASSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 17, 2022

Victory Toyota of Brook Park responded

I am sorry you trouble please call chris shillinger 216-898-2940

October 14, 2022

Dealership Rating
Employee Rating

Awesome people very pleasant they do everything they say they’re gonna do. Highly recommend them More

by BAROQUE82
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 17, 2022

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

October 12, 2022

Dealership Rating
Employee Rating

The people here at metro toyota , brookpark ohio are friendly, professional and trustworthy. I feel confident that my car is in excellent care when it is getting any work done. I give a shout out to Rob More

by CHESNEYM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2022

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2022

Dealership Rating
Employee Rating

The efficiency and concern for the customer is absolutely phenomenal! I love Metro Toyota. They truly treat you like a friend. Joe Rogers and Michael Ferret are to be commended for giving their customers More

by NAYDOLLDST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Ferrett

Oct 12, 2022

Victory Toyota of Brook Park responded

Renay, What an outstanding review! Mike, Joe and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that you had such a great experience here at Metro Toyota. Thank you tremendously for your positive feedback, and we look forward to your next visit!

October 11, 2022

Dealership Rating
Employee Rating

Best service center in the area. The people are nice and work quickly. Also the waiting area is amazing. I love the coffee bar. More

by Seth10222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2022

Victory Toyota of Brook Park responded

Seth, Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle service. We agree - our service team is fantastic! We hope to see you again in the future and please enjoy your Toyota!

October 08, 2022

Dealership Rating
Employee Rating

Our service advisor, Joe Rogers, was outstanding - caring, clear and effective. Made sure a nagging problem was really fixed. More

by Tom DeMello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2022

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Joe will be happy to help you if you should need anything else and it's great to hear that we got you back on the road. Please let us know if there is something else we can do for you.

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