Joe Rogers | Page 31
Assistant Service Manager
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
Dealership Experience
24 yrs
Industry Experience
24 yrs
456 Reviews
Write a Review456 Reviews of Joe Rogers
September 19, 2019
Service after a year. Service department is both honest and helpful. They explain everything not like a gmc dealership in Medina. Great people great place. The only dealers Service department is both honest and helpful. They explain everything not like a gmc dealership in Medina. Great people great place. The only dealership that I would every go to. More
Other Employees Tagged: Barry Greenfield, Jim Greenfield, Scott Barrier, Dominic Theodore , Maggie Colan
September 10, 2019
The Best Dealership Keeps Getting Better From the time I made the appointment at Metro, I was impressed. I called and made the appointment I wanted very quickly. When I arrived there were e From the time I made the appointment at Metro, I was impressed. I called and made the appointment I wanted very quickly. When I arrived there were employees waiting to begin to service my car. Joe Rogers inquired what the problems were and said they would be examined. After a little while Joe told me what the mechanic recommended and without adding any pressure, listened to what I had to say. Everything was repaired quickly and professionally. The Camry is running very smoothly. This is the service that I have come to expect at Metro. I just can't say enough about how helpful every employee is at Metro. Keep up the good work! More
Other Employees Tagged: Barry Greenfield, Ramona Plumlee, Scott Barrier
September 03, 2019
Great dealer to work with Great service Maggie is very good st what she does I always go to her for that reason will keep going back for the great job Great service Maggie is very good st what she does I always go to her for that reason will keep going back for the great job More
Other Employees Tagged: Bob Albright, Jim Greenfield, Scott Barrier, Dominic Theodore, Mike Ferrett , Sarah Byrne, Maggie Colan, Matt DeCapua, Billy Delancey
September 02, 2019
Trade and buy I really like working with metro Toyota. They have been up front and honest. I drive their for service even though I have a dealer 10 min away becaus I really like working with metro Toyota. They have been up front and honest. I drive their for service even though I have a dealer 10 min away because of their honesty. When I was thinking of buying a new vehicle a looking at another make, I chose to go back because of my experience with metro Toyota and Gary capper. I took my car in for service and left with a new vehicle that day. More
Other Employees Tagged: Gary "CAP" Capper, Joe in financing
August 27, 2019
Metro Toyota is The Best in The Business Following the advice of my friend I went to Metro. Jim Greenfield helped to find exactly what I was looking for very quickly. He was very polite, upfr Following the advice of my friend I went to Metro. Jim Greenfield helped to find exactly what I was looking for very quickly. He was very polite, upfront and honest, he's a man of his word and stands behind his sales. My wife and I both, had the most pleasurable buying experience of our lives. No Hassle No Games. Jim and his entire staff from sales to service clearly exceeded our expectations. They've gone above and beyond compared to other dealers. They've given the same great service and care to my friends and family whom I have sent there and they all told me of there great experiences including my mother. Everyone I have ever dealt with at Metro has been excellent, and with service like that, why go anywhere else! Excellent Product! Happy 50th Anniversary Metro Toyota! More
Other Employees Tagged: Jeremy McClish, Barry Greenfield, Jim Greenfield, Chad Higgins, Scott Barrier , Jim Greenfield,Barry Greenfield,Jeremy McClish, Chad Higgins, Joe Rogers, Scott Barrier
August 25, 2019
Oil Change Every time I bring my car in for service I have a great experience. Joe Rogers usually helps me and he is always kind and professional. He explains wh Every time I bring my car in for service I have a great experience. Joe Rogers usually helps me and he is always kind and professional. He explains what needs to be done to my car without trying to sell me on things that I don't need which I really appreciate. More
August 18, 2019
No rotation I came in for service, and they did not rotate the tires. This was supposed to be included. They did not inform me of this until the car was already p I came in for service, and they did not rotate the tires. This was supposed to be included. They did not inform me of this until the car was already pulled out, and they sent me on my way. More
Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore , Sarah Byrne, Maggie Colan
August 12, 2019
Service department Excellent customer service. Joe was my service writer. Ken was my shuttle driver. This company is very concerned about customer satisfaction. They do Excellent customer service. Joe was my service writer. Ken was my shuttle driver. This company is very concerned about customer satisfaction. They do an excellent job! I will definitely continue to bring my Toyota Camry to this dealership.. I myself have spent 25 years as a service writer for several car dealerships. I can say from experience this service is excellent. More
Other Employees Tagged: Ken, shuttle driver
August 10, 2019
Great Customer Service To the moment I walked into Metro Toyota inquiring about a car, to the moment I walked out with my new car, all the employees were extremely helpful, To the moment I walked into Metro Toyota inquiring about a car, to the moment I walked out with my new car, all the employees were extremely helpful, kind and professional. Joe Rogers, Assistant Service Manager, recommended Tony Overman and he did not disappoint! Tony was attentive, accommodating, and very knowledgable. In addition to working with Tony, I also worked with Christopher Lombardo, with trading in my Toyota Corolla, he was efficient, fair, and helpful. When you are buying a new car, it can be stressful, nerve-wracking, and overwhelming! The employees at Metro eased my mind and made this process painless, enjoyable, and comfortable, especially Jermey McClish, Finance Manager, and Barry Greenfield, New Car Sales Manager. I highly recommend Metro Toyota, and I will tell all my family and friends to buy from them! More
Other Employees Tagged: Jeremy McClish, Barry Greenfield, Tony Overman , Christopher Lombardo
August 07, 2019
Scott in service was wonderful. The service team did wonderful job keeping me updated and having my vehicle completed on time. I recommend this dealership to my family and friends. The service team did wonderful job keeping me updated and having my vehicle completed on time. I recommend this dealership to my family and friends. More
Other Employees Tagged: Scott Barrier , Sarah Byrne, Maggie Colan
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