828 Reviews
Write a ReviewDealership Experience
12 yrs, 2 mos
Languages Spoken
English
828 Reviews of Joe Shepard
March 21, 2024
Without a doubt, the most helpful and thorough process. I would highly recommend this team! I would highly recommend this team! More
Other Employees Tagged: Jake Degenhardt, Kirstie Crook, Mike Cerva
March 14, 2024
My sales person Brian was great and made my experience very pleasant. Love my new car. I have already referred Lou Fusz and Brian to another potential buyer. very pleasant. Love my new car. I have already referred Lou Fusz and Brian to another potential buyer. More
Other Employees Tagged: Brian Schaeperkoetter
March 14, 2024
Everyone at this dealership was awesome! Best place I've been and I've been to a lot! I'm a very picky person when it comes to things I want/need and they all were VERY HAPPY to help me. I d Best place I've been and I've been to a lot! I'm a very picky person when it comes to things I want/need and they all were VERY HAPPY to help me. I definitely have told and will continue to tell everyone about this place and the people who work here. I'm definitely going to make future vehicle Purchases Here!! More
Other Employees Tagged: Curtis Laws, Kirstie Crook
March 07, 2024
Mike was great! He remembered my wife and myself coming in a month earlier. Was surprised to hear that we had not found a car. He helped us find a new ride and was He remembered my wife and myself coming in a month earlier. Was surprised to hear that we had not found a car. He helped us find a new ride and was very patient with us. After we bought our Kia I had to come back a week later to get something small taken care of. Again Mike was there to help me out. He even went as far as to run my car though the car wash after they fixed my issue. Thank you Lou Fusz Kia Tim More
Other Employees Tagged: Jake Degenhardt, Mike Cerva
March 01, 2024
We went out of our way to come to your dealership instead of one much closer because of a terrible experience we had with them. It's still early in the process but it feels like we made the right choice. of one much closer because of a terrible experience we had with them. It's still early in the process but it feels like we made the right choice. More
Other Employees Tagged: Kirstie Crook
February 29, 2024
We came down from 2 hours away to get a car. Our sales guy Brian helped us with a few questions, but made us feel like we needed to make a decision little quicker then wanted to since he had oth Our sales guy Brian helped us with a few questions, but made us feel like we needed to make a decision little quicker then wanted to since he had other people waiting on him too. We felt rushed some, and then had to wait close to 1.5 hours to see a finance person when several were available during that time. Joe in finance helped us great after noticed didn’t have all the right info on paperwork, and was able to correct it. Super knowledgeable and helpful Joe was. Overall give our experience an 7 out of 10, mainly do to just waiting so long. More
Other Employees Tagged: Jake Degenhardt, Brian Schaeperkoetter
February 28, 2024
Every one involved in the deal was very helpful. I was satisfied with the deal I was satisfied with the deal More
Other Employees Tagged: Brian Schaeperkoetter
February 25, 2024
Our sale person Adam Daoud was horrific. The entire process was unorganized and a mess. Adam failed to pass the proper information to the finance department and began helping another client The entire process was unorganized and a mess. Adam failed to pass the proper information to the finance department and began helping another client before we had finalized our purchase. He was extremely unknowledgeable. This was one of the worst car buying experiences we have ever had. More

