Joe Shepard | Page 54

I had a very pleasant and easy buying experience. The dealership ordered my vehicle and I received exactly what I ordered, at the correct price, and even earlier than expected. When they said they would dealership ordered my vehicle and I received exactly what I ordered, at the correct price, and even earlier than expected. When they said they would sell my Telluride at MSRP, they were telling the truth. There were no hidden fees or anything that they tried to tack on in the finance office. I’ve purchased many vehicles and this is the best experience I’ve ever had. Everyone was extremely professional and polite. They communicated with me every step of the way about my order. They went out of their way to make it an easy buying experience. We were incredibly pleased! More

by smnthcraig Verified Customer Verified Customer

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Can't say enough about the process at Lou Fusz Kia. Transparency from start to finish - with no markup. Thanks to Kris and Joe for a fantastic experience! Transparency from start to finish - with no markup. Thanks to Kris and Joe for a fantastic experience! More

by amanda.pocius Verified Customer Verified Customer

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Curtis made the entire process smooth and easy! Would recommend anyone looking for a vehicle to go see him and the rest of the team at Fusz! recommend anyone looking for a vehicle to go see him and the rest of the team at Fusz! More

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Excellent customer service! Quick and easy sales/finance process - dare I say a pleasurable car buying experience? process - dare I say a pleasurable car buying experience? More

by rebecca.s.ihle Verified Customer Verified Customer

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The price on our 2021 Telluride beat pricing of nearly every dealership I found in the Southeastern US. Kris Portnoy set up the deal, kept us informed and was extremely professional throughout the entire every dealership I found in the Southeastern US. Kris Portnoy set up the deal, kept us informed and was extremely professional throughout the entire process. I’d come back to Fusz the next time I’m in the market for a Kia, even though we live in Alabama. More

by mborgschulte Verified Customer Verified Customer

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Test drove an advertised used car only to find out they weren’t ready to sell it. Waited for it to be ready, three days later was able to purchase it. The wait for paper work was long, even though there wa weren’t ready to sell it. Waited for it to be ready, three days later was able to purchase it. The wait for paper work was long, even though there was no one else there. They lost one of the keys. And the person who “cleaned “ it? Well what a waste of your payroll. None of the compartments were wiped out. There was trash and cigarette butts under the seats. The backseat doors still had caked on dirt. And this is just what I’ve found so far, I’ve only had the car for a day. More

by harriesca.0900 Verified Customer Verified Customer

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They were very friendly and made me a very happy person with a nice car. with a nice car. More

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I've been going to Lou Fusz for many years and they are always great from sales to service everyone always gives you their all and make sure your taken care of and happy with all another great experience t always great from sales to service everyone always gives you their all and make sure your taken care of and happy with all another great experience thanks to all involved. More

by MEDLIN Verified Customer Verified Customer

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Holy Cow. What a pleasant experience. My salesperson's name was Macey and she was so smart, efficient, knowledgeable and professional. I liked her right off the bat. Any question I had asked, she had an a name was Macey and she was so smart, efficient, knowledgeable and professional. I liked her right off the bat. Any question I had asked, she had an answer. Also my finance guy, Joe Shepard was awesome. No one at this dealership tried to pull a fast on on me and no one talked down to me. The showroom was spotless, restrooms were clean, snacks and coffee were stocked and I was completely satisfied. - AND I left with a car :-) More

by kellesee Verified Customer Verified Customer

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Kris was great to work with. He was very kind and helped me purchase the vehicle I was looking for. Joe in finance was very quick and efficient. Overall very happy with the help I received at this dealershi me purchase the vehicle I was looking for. Joe in finance was very quick and efficient. Overall very happy with the help I received at this dealership. More

by gb Verified Customer Verified Customer

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