Joe Shepard
Joe Shepard at Lou Fusz Kia

Joe Shepard | Page 59

Finance Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.9
826 Reviews
4.9

826 Reviews

Write a Review

Dealership Experience

12 yrs, 2 mos

Languages Spoken

English English

826 Reviews of Joe Shepard

May 19, 2021

Dealership Rating
Employee Rating

We started out on the wrong foot, but Sales Mgr Jared Kloempken more than made up for it. Great Experience, would purchase from here again. More

by Steve Woods
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelby Warren, Jared Kloempken

Jun 04, 2021

Lou Fusz Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

May 17, 2021

Dealership Rating
Employee Rating

Super friendly and helpful. Helped me get a great deal on a new 2022 Carnival in record time. Been a customer of Kia for over 10 years and will continue to return to Lou Fusz. More

by BSmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Haywood

Jun 04, 2021

Lou Fusz Kia responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

May 13, 2021

Dealership Rating
Employee Rating

Very professional dealership! Larry Haywood was awesome, very friendly and knowledgeable! Never did we feel pressured. Gave us a fair price for our trade-in. Definitely will recommend friends and family to More

by rtotheizzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Haywood

May 14, 2021

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

May 11, 2021

Dealership Rating

Larry was the friendliest and most responsive salesman I’ve encountered in a long time. He went out of his way to check on me multiple times without ever being pushy. When I was ready to close the deal he More

by jcneuwirth618
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Haywood

May 14, 2021

Lou Fusz Kia responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

May 06, 2021

Dealership Rating
Employee Rating

Excellent, friendly, and prompt service. Trustworthy and fair. It was great working with Mike, Curtis and Joseph. I will definitely be back. Thank you for a great experience. More

by kfh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws, Mike Feinstein

May 14, 2021

Lou Fusz Kia responded

Thanks for the kind review. Let us know if we can help with anything else.

April 29, 2021

Dealership Rating
Employee Rating

I wasn't even sure what I was looking for, but Mike was patient, asked all the right questions, and helped me get the car I always wanted. Then the finance team worked their magic to get me the right loan More

by twicurn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wands, Mike Cerva , The other Mike in finance

May 05, 2021

Lou Fusz Kia responded

We are so honored to have you as a valued customer! Thank you for the great rating.

April 28, 2021

Dealership Rating
Employee Rating

They were very easy to deal with from Kirstie who started the process by texting and emailing, to Shelby my sales consultant to Joe Shepard who went over the financing with me. Shelby was also very helpful More

by pswanger
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kirstie Crook , Shelby Warren

May 05, 2021

Lou Fusz Kia responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

April 27, 2021

Dealership Rating
Employee Rating

I was so pleased with everything, I sent my mom in the following week to lease a new vehicle. I love my Kia Sportage & the warranty. More

by bethhaughton.stl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Mike Cerva

May 05, 2021

Lou Fusz Kia responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

April 22, 2021

Dealership Rating
Employee Rating

Kris was fantastic! He made the process very easy and smooth. We have appreciated all of the post-purchase check-ups too! Helps us to feel like a customer and not just a transaction. Definitely would rec More

by LYSCO1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Portnoy

May 05, 2021

Lou Fusz Kia responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

April 18, 2021

Dealership Rating

Mike was very knowledgeable and patient with us as we navigated our way through the buying process!! He was very straightforward and honest with us! More

by dblittlefeet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wands, Mike Cerva

Apr 19, 2021

Lou Fusz Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

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