Joe Shepard
Joe Shepard at Lou Fusz Kia

Joe Shepard | Page 58

Finance Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.9
826 Reviews
4.9

826 Reviews

Write a Review

Dealership Experience

12 yrs, 2 mos

Languages Spoken

English English

826 Reviews of Joe Shepard

June 23, 2021

Dealership Rating
Employee Rating

Everyone was great. Friendly and helpful. I would definitely recommend you to friends and family members. I did a lot of research and you were best choice. More

by lwhatley05
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws

Jun 24, 2021

Lou Fusz Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. We appreciate all the research you did before you came in. Take care and have a great day.

June 23, 2021

Dealership Rating
Employee Rating

Very satisfied with the lease trade with Kris. He was very clear and helpful. Joe in financing remembered me from 3 years ago with my first lease and made me feel like an old friend who had my best inter More

by mmdavis114
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Portnoy

Jun 24, 2021

Lou Fusz Kia responded

Thank you for taking the time to let us know about your experience and the kind words about Kris and Joe. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.

June 07, 2021

Dealership Rating
Employee Rating

Hello Lou Fusz Kia I can never say enough good thing about you. the service is great and the atmosphere is wonderful. as always Zack Lentz, Anderw Stumm and Sam Day is out standing. More

by Virginia Rockin a New Ride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Stumm, Sam Day , Crystal Cody, Zack Lentz

Jun 14, 2021

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

June 04, 2021

Dealership Rating
Employee Rating

Dealing with the staff at Lou Fuz made the car buying experience simple and time efficient. After a number of unsuccessville attempts to find a Telluride without a lot of dealer add-on fees, a phone ca More

by Pleased Purchaser
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Portnoy

Jun 04, 2021

Lou Fusz Kia responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

June 04, 2021

Dealership Rating
Employee Rating

Shelby was always so kind and patient. She was always quick to respond to my questions and concerns. Joe also, very personalable, they gave me the impression that they truly cared. Hands down best car pu More

by jessicawall934
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelby Warren

Jun 04, 2021

Lou Fusz Kia responded

Thank you for taking the time to let us know of your experience. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.

May 29, 2021

Dealership Rating
Employee Rating

Very nice and not typical “pushy” dealership! Curtis was nice and very helpful. I couldn’t get the car I wanted but he helped me get something very very similar! More

by johneejohnson526
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws

Jun 04, 2021

Lou Fusz Kia responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

May 28, 2021

Dealership Rating
Employee Rating

The process was super straight forward and I'm happy with the car and loan I ended up with. The staff were responsive as well. I would have liked to look at some other options within the parameters I was loo More

by jwalton1993
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Portnoy, Ryan

Jun 04, 2021

Lou Fusz Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

May 26, 2021

Dealership Rating
Employee Rating

Worked with Larry. Kind and knowledgeable. Showed us several vehicles and than when asked went back to show us the one most interested in again. Nice man More

by williamsjane50
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Haywood

Jun 04, 2021

Lou Fusz Kia responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

May 22, 2021

Dealership Rating
Employee Rating

Everyone was very helpful and courteous and kind! This is the second vehicle I have gotten from here, and will go again for sure! Great service. More

by JEREMYLINDS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelby Warren

Jun 04, 2021

Lou Fusz Kia responded

We appreciate your business! Thank you so much for the high rating!

May 21, 2021

Dealership Rating
Employee Rating

Easiest car buying experience ever! Every one was friendly and a joy to work with. Kirstie, Ryan and Joe thank you for making this surprise purchase for my husband so easy! More

by jds7327
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kirstie Crook , Ryan,Humphrey

Jun 04, 2021

Lou Fusz Kia responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

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