Joe Shepard | Page 80

It was cool! Charlie was really cool,m! He was sooooo patient and understanding with me. I really enjoyed having him as my salesman, especially since it’s my first Charlie was really cool,m! He was sooooo patient and understanding with me. I really enjoyed having him as my salesman, especially since it’s my first time really buying a car! Oh and Joe in finance is so awesome ! Loved the team I worked with. More

by dixonally Verified Customer Verified Customer

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The way car buyers should be treated “ Spoke with salesman by phone preceding day and told him what I was looking for and price range. Met salesman, Kris Portnoy, the next morning around 9a Spoke with salesman by phone preceding day and told him what I was looking for and price range. Met salesman, Kris Portnoy, the next morning around 9am. He showed me a car equipped pretty much like I wanted. Talked about pricing and equipment on car to change. I had to leave an hour after I arrived, deal not done. Came back hour and a half later, spent about hour and a half talking some more and took a test drive. Had to leave again for an appointment. Got back to dealership about 5, finished deal with Kris and then finalized financing with the finance manager, Joe Shephard. So because I had other commitments, this 2 + hour deal took about 10 hours to close. Kris and Joe could not have been more patient, friendly and helpful. Kris got in the car with me, set up apple play and showed me quick way to set up radio stations. He explained additional settings and options including safety features. . Joe went over several financing options including leasing. He also explained additional Fusz packages such as an extended warranty, insurance gap protection and more. I would recommend this dealership and specifically these two gentlemen to anyone looking for a courteous, professional car buying experience. Btw wound up with a great looking, loaded 2019 Hyper Red Kia Sportage. More

by Pa68 Verified Customer Verified Customer

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Great and helpful I had not talk to anyone before coming in that day. Jake was so nice and helpful! He worked with me to get me the best deal that I felt comfortable wi I had not talk to anyone before coming in that day. Jake was so nice and helpful! He worked with me to get me the best deal that I felt comfortable with! I truly love my car and my experience overall was great! More

by EHARRIS2120 Verified Customer Verified Customer

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Great Dealership Our salesman Jake Degenhardt was wonderful. No pressure. Listened to what I wanted and found me my perfect car!! Even the paperwork went pretty quickl Our salesman Jake Degenhardt was wonderful. No pressure. Listened to what I wanted and found me my perfect car!! Even the paperwork went pretty quickly. More

by SHER333 Verified Customer Verified Customer

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Best dealership in St. Louis Lou Fusz Kia Creve Coeur is the best Kia dealership in St. Louis. I new what I wanted and had no issues getting what I wanted. My salesman, Curtis, Lou Fusz Kia Creve Coeur is the best Kia dealership in St. Louis. I new what I wanted and had no issues getting what I wanted. My salesman, Curtis, was great to work with and finance manager Joe was the same. I would highly recommend this dealership to anyone. More

by LINDASUSANLAPLANTE Verified Customer Verified Customer

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Lou Fuze Rocks I bought my first Kia at Lou Fusz. Customer service was always top notch. I just leased a Kia Sportage from Lou Fusz and I’m very happy with the Sport I bought my first Kia at Lou Fusz. Customer service was always top notch. I just leased a Kia Sportage from Lou Fusz and I’m very happy with the Sportage and my leasing terms. More

by BUSCHMAN961 Verified Customer Verified Customer

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Received a Lot of Attention I went in for an oil change and recall repair, but wound up buying my dream car. While my car was being serviced, I got immediate attention when I inq I went in for an oil change and recall repair, but wound up buying my dream car. While my car was being serviced, I got immediate attention when I inquired about the car before the showroom was even open. I was able to negotiate a very good deal over text and the phone with Kris. I had additional help choosing the right car and getting the most for my trade from the Regional Manager, Michael Feinstein. I felt like a diplomat from the service department to the porter, Jason to the sales floor and to the finance department. There were no pressure sales tactics throughout the whole experience.There was only one little issue with the recall work, but they had a loaner car on the spot. More

by Don K Verified Customer Verified Customer

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New purchase experience Mike did a great job answering any questions I had and accommodating my request on multiple occasions. He was knowledgeable and courteous every time Mike did a great job answering any questions I had and accommodating my request on multiple occasions. He was knowledgeable and courteous every time we spoke and kept the lines of communication easy and open. Jared went out of his way to show me different finance options and help me make the right decision. More

by CHELIA1217 Verified Customer Verified Customer

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Customer Trust a Priority This dealership doesnt base their employees pay off of strictly sales commission, which made me feel unpressurized and like they wanted to make the sa This dealership doesnt base their employees pay off of strictly sales commission, which made me feel unpressurized and like they wanted to make the sale, but my trust and satisfaction was priority. Friendly staff too. More

by colcar0311 Verified Customer Verified Customer

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Couldn't be happier! Everyone was so kind, helpful and down to earth... that's such a breath of fresh air! By far the best car buying experience ever! Lou Fusz is lucky Everyone was so kind, helpful and down to earth... that's such a breath of fresh air! By far the best car buying experience ever! Lou Fusz is lucky to have such wonderful team! P.S. And my husband says the snack area is awesome! More

by maor142003 Verified Customer Verified Customer

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