Joe Toepfer
Joe Toepfer at Gunn Honda

Joe Toepfer | Page 17

Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.9
282 Reviews
4.9

282 Reviews

Write a Review

282 Reviews of Joe Toepfer

April 26, 2020

Dealership Rating
Employee Rating

Great service! The people were very friendly and efficient. I didn’t have to wait very long for my car to be ready. Would recommend getting your car serviced here. More

by mary
Recommend Dealer
Yes

Other Employees Tagged: Parish Malone, Donny Penn

Apr 27, 2020

Gunn Honda responded

Hi, Mary! Thanks for the positive feedback. Glad to have you as a part of the Gunn family!

April 14, 2020

Dealership Rating
Employee Rating

My service representative Joe went above and beyond and quickly took care of the problem with my battery. Best service I've ever receive from a dealership service department. More

by jrmeam02
Recommend Dealer
Yes
Apr 14, 2020

Gunn Honda responded

Thanks for the great review! We’re glad we were able to provide you with a great customer service experience. Thank you for choosing Gunn!

March 28, 2020

Dealership Rating
Employee Rating

Joe was very professional and informative. Made sure to tell me that they wiped down everything they touched! Fast & Great service! I love coming here. More

by Dgomez1981
Recommend Dealer
Yes
Apr 07, 2020

Gunn Honda responded

Thanks for the great review! We are glad to hear you had a great experience. Thank you for choosing Gunn!

March 26, 2020

Dealership Rating
Employee Rating

Superb and Compassionate Service Joe was superb and knowledgeable. Appreciated his compassion regarding my 86 year old mother’s health illness. That kind of employee is someone to be More

by Yole0953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2020

Gunn Honda responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Thank you for choosing Gunn!

March 20, 2020

Dealership Rating
Employee Rating

Explained the problems that the vehicle currently has. Detail break down of costs. Good follow up.the sales people so responsive and explained the options. More

by Prasadkv
Recommend Dealer
Yes

Other Employees Tagged: Craig Simpson

Apr 08, 2020

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

March 06, 2020

Dealership Rating
Employee Rating

Fantastic! Went to Gunn service department for the first time. Gold team rep was there to assist. Very friendly and courteous. They said it would an hour and i More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rosa Rodriguez

Mar 09, 2020

Gunn Honda responded

Thank you so much, Ed! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

February 29, 2020

Dealership Rating
Employee Rating

Joe did a great job. Gave me a lift home after dropping to drop off my car for service. Gunn Honda is fantastic. I’ve bought 3 Accords and two new civics there over the last 25 years. More

by garryconway
Recommend Dealer
Yes
Mar 02, 2020

Gunn Honda responded

Thanks for letting us know, Garry. Glad to have you as a part of the Gunn family!

February 16, 2020

Dealership Rating
Employee Rating

Gunn Honda has a great service department. I appreciate the friendly and accommodating people I have dealt with in making appointments and the explanations of the service. More

by Barbara
Recommend Dealer
Yes

Other Employees Tagged: Joe Vasquez

Feb 18, 2020

Gunn Honda responded

Thanks for letting us know, Barbara. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 14, 2020

Dealership Rating
Employee Rating

Stopped in early to have my van inspected and was finished by 7:20am. I had a great cup of coffee but was out before the donuts were delivered. Better for me, I guess!! Thank you for great service! More

by Gary
Recommend Dealer
Yes
Feb 18, 2020

Gunn Honda responded

Thank you so much, Gary! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

January 21, 2020

Dealership Rating
Employee Rating

Love this dealership but don’t like the “shop supplies” fee that they charge everyone. You are already making so much money, now you want to add more fees? Not a fan. Supposedly for shop rags and floorb More

by jlindhenson
Recommend Dealer
Yes
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