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Joe Valente
Joe Valente at Honda of Kenosha

Joe Valente | Page 57

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.7
1,299 Reviews

I started in the industry because I have always been fascinated by cars and racing. I also love meeting new people and getting to know my customers personally. I love my dogs and cats(I have 3 of each) and my horse. The best part of my job is helping customers have a great Honda ownership experience! Stop on by! I'd love to meet you!

Dealership Experience

12 yrs, 1 mo

Industry Experience

37 yrs, 4 mos

Specialties & Trainings

sales training

engine rebuilding

View more specialties & trainings
4.7

1,299 Reviews

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1299 Reviews of Joe Valente

December 02, 2023

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Employee Rating

Great service. Joe was nice and helpful. He explained everything and also offered to help set up future appointments. More

by Kenny
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Recommend Dealer
Yes
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Dec 04, 2023

Honda of Kenosha responded

Kenny, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything Joe can assist you with in the future.

December 01, 2023

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Employee Rating

Joe Valente is a very smart, knowledgeable service writer. Work was done in a reasonable amount of time. More

by kbigalke
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Recommend Dealer
Yes
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Dec 01, 2023

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

November 30, 2023

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Joe is prompt, a good communicator, knows and does his job well - I appreciate that! More

by Marykaytaknai
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Recommend Dealer
Yes
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Dec 01, 2023

Honda of Kenosha responded

Thank you so much for your excellent review, Mary! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

November 30, 2023

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Honda of Kenosha does a great job ensuring you can have your service scheduled quickly after you call for an appointment. More

by Jasond72176
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Recommend Dealer
Yes
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Dec 01, 2023

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 30, 2023

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Employee Rating

Use better tone when speaking with customers. Was able to fix issue but it wasn't a good way to start. More

by zamudio.vm
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

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Nov 30, 2023

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

November 29, 2023

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Honda of kenosha is a good dealership for service keep up the good work hok More

by o
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Rodney Porter, Sam Waddell, Martin Silva , Kevin Zatz

Print
Nov 30, 2023

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

November 29, 2023

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Employee Rating

Easy to schedule, did what they said. Info with no pressure. Friendly and polite and price seemed fair More

by morebass80
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Recommend Dealer
Yes
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Nov 30, 2023

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 27, 2023

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Employee Rating

Kevin is very helpful and very attentive he goes above and beyond to help me out More

by vazquezroly847
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Zatz

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Nov 27, 2023

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

November 23, 2023

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Employee Rating

I went here for an oil change and they forgot to put oil back in the car! Good thing I checked or my engine would have seized! Avoid this dealership at all cost if you value your car!!! More

by Upset Customer
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Todd Rohrssen, Rodney Porter, Sam Waddell, Martin Silva , JEREMIAH ROSE, Kevin Zatz

Print
Nov 26, 2023

Honda of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 23, 2023

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Employee Rating

I've been sadistfyed everytime I go into Honda at Kenosha they take care me right away! More

by pattyjrodriguez66
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Workmanship
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Recommend Dealer
Yes
Print
Nov 23, 2023

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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