Joe Valente
Joe Valente at Honda of Kenosha

Joe Valente | Page 63

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.7
1,299 Reviews

I started in the industry because I have always been fascinated by cars and racing. I also love meeting new people and getting to know my customers personally. I love my dogs and cats(I have 3 of each) and my horse. The best part of my job is helping customers have a great Honda ownership experience! Stop on by! I'd love to meet you!

Dealership Experience

12 yrs, 1 mo

Industry Experience

37 yrs, 4 mos

Specialties & Trainings

sales training

engine rebuilding

View more specialties & trainings
4.7

1,299 Reviews

Write a Review

1299 Reviews of Joe Valente

September 22, 2023

Dealership Rating
Employee Rating

I wouldn’t recommend the service department to anyone because they say you have thousand of dollars in repairs when in reality they just want you to spend more money. The cars they sell are not checked More

by amandaarroyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mousa

Sep 25, 2023

Honda of Kenosha responded

We're sorry to hear about your experience, Amanda, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 21, 2023

Dealership Rating
Employee Rating

Kenosha Honda service department was staffed with people who understood what I needed and made it happen! More

by smsski
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 22, 2023

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 19, 2023

Dealership Rating
Employee Rating

I was told I needed to buy a new tire due to a non-repairable sidewall puncture. I was shown a photo with a screw protruding from a tread. I took it to a local mechanic near where I live. He pulle More

by tomgibbons48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Zatz

Sep 19, 2023

tomgibbons48 responded

I had the oil changed but the dashboard oil life indicator still shows 30% left. So was it actually changed or did they forget to reset the indicator to 100%?

September 19, 2023

Dealership Rating
Employee Rating

Took my 2017 Honda pilot to the shop to get my driver side Window fixed due to an issue that needed the part replaced and unbeknownst to me that I had a “third party” insurance that covered it that but K More

by cwsnsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Waddell , Kevin Zatz

Sep 20, 2023

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Kevin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 18, 2023

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Employee Rating

It's a great dealership to do business with. Excellent service and friendly staff and coffee ☕ while you wait. More

by jadadoby1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 13, 2023

Dealership Rating
Employee Rating

Services cost WAY too much compared to any other mechanic (not to mention, they do not roll your diagnostic fees into any repair work...like most mechanics do). I wound up paying $250 for an oil change and t More

by Average Honda Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 17, 2023

Honda of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 11, 2023

Dealership Rating
Employee Rating

Great dealership; great service. I will definitely be back for more service in the future. More

by rmreigle
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 11, 2023

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 10, 2023

Dealership Rating
Employee Rating

Honda of Kenosha and the staff have treated us with respect, professionalism and yet personable behavior since we bought out vehicle. More

by bc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Graves, Sam Waddell , JEREMIAH ROSE

Sep 10, 2023

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

September 10, 2023

Dealership Rating
Employee Rating

I use Honda for my car needs and have spent a lot of money at Honda of Kenosha More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter

Sep 10, 2023

Honda of Kenosha responded

Michael, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

September 06, 2023

Dealership Rating
Employee Rating

Always pleased with my service visit,and enjoy my auto butler and diamond window service More

by pamkroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2023

Honda of Kenosha responded

Pam, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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