Joe Valente | Page 64

Had a great experience with the service department, Joe was very knowledgeable and friendly. Will come back again... was very knowledgeable and friendly. Will come back again... More

by Guy Verified Customer Verified Customer

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Hi is a really nice people, helping with my cuestión and explaining all what I need to know explaining all what I need to know More

by cersano68 Verified Customer Verified Customer

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Great service and on time completing. Warm welcome at the counter and treated with respect during check in. Warm welcome at the counter and treated with respect during check in. More

by dassowswimmers Verified Customer Verified Customer

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I’m not sure which visit I am rating, but my last visit was for a tire pressure check. I was assured multiple times that they checked the tire and did not find any issues after I waited for almost an hour. was for a tire pressure check. I was assured multiple times that they checked the tire and did not find any issues after I waited for almost an hour. I checked the tire myself before I left the dealership and immediately found a nail in it. I was asked to reschedule to get the nail out after I had already waited for an hour and was lied to about the fact that they even checked my tire. They did fix my tire, but I had to wait another hour. I usually am very pleased with the service I receive at Honda, but this visit was the worst customer service experience I have ever had. My service advisor was Kevin, not Joe. More

by sjjnson Verified Customer Verified Customer

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I always take my car to Honda of Kenosha please put me on your list. your list. More

by Michael Verified Customer Verified Customer

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We drive out of our way to Honda of Kenosha for service even though Racine Honda is closer to our home. Joe is always friendly and remembers us. even though Racine Honda is closer to our home. Joe is always friendly and remembers us. More

by TRACY.TRENTADUE32 Verified Customer Verified Customer

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Joe Valente provided excellent customer service and support! He kept us informed on the status of the repairs and made sure all our questions were fully addressed. We will definitely call Joe and Hon support! He kept us informed on the status of the repairs and made sure all our questions were fully addressed. We will definitely call Joe and Honda of Kenosha for any future issues with our Honda vehicles. More

by engel_nate Verified Customer Verified Customer

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Great service friendly workers explajn everything and anything you ask about your car and any doubts you may have anything you ask about your car and any doubts you may have More

by lardon1914 Verified Customer Verified Customer

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Service at Honda of Kenosha is always excellent. I trust them completely with the service of my new CRV. I trust them completely with the service of my new CRV. More

by kelly.llanas Verified Customer Verified Customer

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This is a decent local dealership that serves a large community area of over 100,000 people. As so, they are usually extremely busy. My intuition says that they do try their best regarding the service de community area of over 100,000 people. As so, they are usually extremely busy. My intuition says that they do try their best regarding the service department, but probably get worn down dealing with the public over time. As a result, sometimes service is mediocre. For an example, have had issues with using their shuttle service on more than one occasion; either very immature teen driver or being promised a pick up time only to find out the shuttle has not left more than an hour later. More professionalism and more honest communication would have been appreciated. Other times I have gone in for a simple oil change, only to find people who have checked and much later than myself, getting their car back before I did. I realize this happens at other dealerships too, but sometimes I wonder, as it has happened more than once. Finally, my wife and I are in the market for a new Honda Pilot. The dealer addendum stickers to each of the vehicles are ridiculous - over 2,000 of extra add-ons. Yes, high demand - low supply equal market adjustments, but I would like to think that there are some Honda dealerships that are not doing this still, or at least the add-ons are much less. Overall, I would rate this as a 3 out of 5 dealership. Typical stereotypical dealership - not bad, but not great either. More

by tobignick7 Verified Customer Verified Customer

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