Joe Valente
Joe Valente at Honda of Kenosha
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Joe Valente | Page 83

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
831 Reviews

I started in the industry because I have always been fascinated by cars and racing. I also love meeting new people and getting to know my customers personally. I love my dogs and cats(I have 3 of each) and my horse. The best part of my job is helping customers have a great Honda ownership experience! Stop on by! I'd love to meet you!

Dealership Experience

9 yrs, 7 mos

Industry Experience

34 yrs, 10 mos

Specialties & Trainings

sales training

engine rebuilding

View more specialties & trainings
4.8

831 Reviews

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831 Reviews of Joe Valente

March 29, 2021

Dealership Rating
Employee Rating

We like the friendly atmosphere here; as well as the fact they do not high pressure you. Rather, they explain why a service is recommended and explain the degree of urgency. It was a little hard to make th More

by noster965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter

Mar 30, 2021

Honda of Kenosha responded

Thank you for your honest review. We apologize for the phone issues and thank you for your patience. It's great to hear that Joe was able to assist you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

March 27, 2021

Dealership Rating
Employee Rating

The Service department was very nice. Got all my maintenance completed in less time than expected. Todd the service man was very polite and friendly to talk to More

by LESLIESTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter, Sam Waddell , Marc Bardi, Gina Ruiz, Todd Rohrenson

Mar 28, 2021

Honda of Kenosha responded

Leslie, Thank you for your very kind review. Todd and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

March 25, 2021

Dealership Rating
Employee Rating

We had good service. They got our car in quickly and it was fixed the same day. This was a recall issue so no charge was given. More

by jnstan2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 26, 2021

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

March 24, 2021

Dealership Rating
Employee Rating

Rodney was very efficient and called as soon as our Honda was ready for pick up! Joe also was very efficient in the process of picking up our vehicle. More

by JJOHNSON340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter

Mar 24, 2021

Honda of Kenosha responded

It's great to hear that Rodney and Joe were able to help you out and that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

March 23, 2021

Dealership Rating
Employee Rating

Excellent experience. All work done on a timely manner. Also, service representative took time to go over maintenance requirements for my 2014 Odyssey. Obtain all info needed. More

by ariel sarinana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 23, 2021

Honda of Kenosha responded

Ariel, Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 22, 2021

Dealership Rating
Employee Rating

Scheduling was a snap. Customer rep was efficient and courteous. Wait for service to be performed was timely. Well satisfied with results. Will use them again. More

by cfkell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter, Sam Waddell , Marc Bardi, Gina Ruiz

Mar 22, 2021

Honda of Kenosha responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We look forward to working with you in the future!

March 21, 2021

Dealership Rating
Employee Rating

Service is good and the service people are very nice, informative, and they are not too pushy. Joe is very knowledgeable and is a good guide to help keeping our vehicle running efficiently. More

by EKROUZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 22, 2021

Honda of Kenosha responded

Thank you for the kind words for Joe in our service department! We look forward to sharing your compliments with Joe and the rest of our team and don't hesitate to let us know if we can be of further assistance.

March 19, 2021

Dealership Rating
Employee Rating

The service intake person Joe was friendly polite and concise. Work was done in noted time frame. I am very satisfied with the results at this point. More

by Jill Coates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 19, 2021

Honda of Kenosha responded

Jill, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

March 17, 2021

Dealership Rating
Employee Rating

We were totally satisfied with the service we received at the dealership in Kenosha. We have had excellent customer experiences with our car in the two years we have been coming here for service on the Odyss More

by GONEFLA2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter

Mar 17, 2021

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rodney and our team, and we look forward to working with you again.

March 16, 2021

Dealership Rating
Employee Rating

Was able to make an appointment several days out and the problem with my vehicle was resolved. Would have given a higher rating if there had been a loaner vehicle or if they got my car back same day. It More

by heatherb93
Recommend Dealer
Yes
Mar 16, 2021

Honda of Kenosha responded

Thank you, Heather, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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