Joe Valente | Page 96

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Joe and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Marc had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

Honda of Kenosha responded

Thank you! Joe and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us, Brenda. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Honda of Kenosha responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!

Honda of Kenosha responded

I am a little confused by this. you called and I returned your call in with in ten minutes of recieving you voicemail. we spoke on the phone and you stated ever since we fixed your exhaust you hear a noise. To which we discussed that we did not do any exhaust work on your vehicle. I listned to your concenrs and explained to you we repalced several engine parts that were causing your oil leak to which you authorized in advance these repairs. I invited you in for us to listen to your exhaust same day and discuss your concenrs. If you wish to discuss furhter your concenrs please let me know.

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joe and our team here at Honda of Kenosha.