Joel Bjornstad | Page 2

I got my oil change yesterday.I want to say “thank you” to all of you guys for great service especially Michael Mack really helped me . He gave m best recommendations. to all of you guys for great service especially Michael Mack really helped me . He gave m best recommendations. More

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Great service thank you for the excellent install of parts and the timely repairs. Next time I need service I will visit Brandon HONDA again. parts and the timely repairs. Next time I need service I will visit Brandon HONDA again. More

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Never Again I just recently moved to the area and perhaps I've been a bit spoiled by my hometown Honda dealer expecting the same awesome service at this dealershi I just recently moved to the area and perhaps I've been a bit spoiled by my hometown Honda dealer expecting the same awesome service at this dealership. When I arrived for my scheduled oil change there was really no clear communication onthat I was waiting for it. Once they figured out that I've been sitting in the car for almost 30 minutes someone finally came around took me inside got all my information and I waited for my oil change to be done. I already had a bad taste in my mouth from the fact that there was no clear communication when I first arrived as far as do I get out of the car do you wait in the car somewhere will come around to get you, all of those things. I'm okay with waiting really that's not even what the complaint is about the complaint is about the lack of communication and professionalism. Once my oil change was done and I got back in my car I did notice that one of the service lights was still on that they usually turn off after you've had an oil change, I should have just went back in and had them fix it but the wait was so long at that point I didn't even want to deal with it. I did call and say hey isn't the light supposed to go off and their answer was yeah they must have forgot. You can bring it back and we'll fix it. I do appreciate them stating that they will fix it but I'm not interested in ever stepping foot back in that dealership again. And when it's time for me to trade in my 2003 Honda with over 400,000 miles on it I definitely will not be back at that one. More

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Regular scheduled maintenance and tire replacement Oil change and tire replacement, they got me in same day and it only took about 55 minutes and I was back on my way to taking care of business Oil change and tire replacement, they got me in same day and it only took about 55 minutes and I was back on my way to taking care of business More

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Always helpful! Every time I visit Brandon Honda for a service, they always give me the best advice of what needs to be done and they always complete the services in Every time I visit Brandon Honda for a service, they always give me the best advice of what needs to be done and they always complete the services in a timely manner. As I wait, they always bring me updates with how the service is going and never try to get me to pay for unnecessary services. More

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Wonderful experience!! Ryan R. was wonderful. Really made it easy for me. Brandon Honda really takes car of the customer. They really checked my car thoroughly to ensure i Ryan R. was wonderful. Really made it easy for me. Brandon Honda really takes car of the customer. They really checked my car thoroughly to ensure it is safe. Ryan's name is not below so I had to pick another. Please ensure Ryan receives the kudos. More

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Very courteous professional. Minimal wait time. Courteous professional and minimal wait time . Clean atmosphere comfortable waiting area. I have been a loyal customer for over 19 years. Will conti Courteous professional and minimal wait time . Clean atmosphere comfortable waiting area. I have been a loyal customer for over 19 years. Will continue to use the Brandon location. More

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I am highly satisfied with the professionalism of this deale I had a an issue with my CRV and it was taken care of, no fuss, no stress. I am totally satisfied. Thank you Brandon Honda. I had a an issue with my CRV and it was taken care of, no fuss, no stress. I am totally satisfied. Thank you Brandon Honda. More

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Service on my Vehicle. From all that went on this was a very good and fruitful Service Trip. We were helped and consulted on everything we were looking for on this trip. From all that went on this was a very good and fruitful Service Trip. We were helped and consulted on everything we were looking for on this trip. More

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Great experience The service at Brandon Honda is exceptional. Their employees are extremely helpful and explain things thouroghly. They even made an extra effort to sa The service at Brandon Honda is exceptional. Their employees are extremely helpful and explain things thouroghly. They even made an extra effort to save me money by suggesting coupons they were offering. Sometimes the wait can be a little long but the cafe and plenty of comfortable seating makes it a bearable wait. More

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