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Joel Casper
Joel Casper at Pat Lobb Toyota of McKinney

Joel Casper | Page 12

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.8
141 Reviews
4.8

141 Reviews

Write a Review

141 Reviews of Joel Casper

April 20, 2022

Dealership Rating
Employee Rating

The service department is great! They are fast and keep you up to date each step of the way. Joel is the best! More

by Tota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 22, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

March 18, 2022

Dealership Rating
Employee Rating

Joey in the service department is absolutely amazing! Always my go to when my car is in need of service! More

by arynn.nest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Mogollon, Abraham Cisneros, John Fulgoni

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Mar 21, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

February 12, 2022

Dealership Rating
Employee Rating

I rate the experience as a "10"! Professional, knowledgeable, but yet friendly. I dealt with Chris, Joel, and Tyge. All are top shelf service advisors. They have converted me to Lobb Toyota for More

by leonardlamb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyge Anderson , Christopher Moore

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Feb 13, 2022

Pat Lobb Toyota of McKinney responded

We appreciate you taking the time to leave us this fantastic five-star review, Leonard. Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come. Arik Florczak Service Director

February 07, 2022

Dealership Rating
Employee Rating

Pat Lobb Toyota of McKinney is the best!Always Pat Lobb Toyota of McKinney is the best! Always professional, friendly, and they provide fast and accurate service and solutions. We purchased our To More

by Chris Eandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 08, 2022

Pat Lobb Toyota of McKinney responded

Thank you, Chris, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

January 27, 2022

Dealership Rating
Employee Rating

Ask for Joel. He had a trainee with him, and managed to supervise while also ensuring that my first visit to the shop was a positive one. Impressive. More

by bb42368p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jan 27, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joel here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

January 26, 2022

Dealership Rating
Employee Rating

Thank you l, the service was for the prompt, efficient and professional service. Job well done. More

by Sergio Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyge Anderson

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Jan 26, 2022

Pat Lobb Toyota of McKinney responded

Sergio, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

January 26, 2022

Dealership Rating
Employee Rating

Got me right in without an appointment, even though I know I should have had one. Got me in and out quick, with the best of customer service! Awesome team!! More

by Burnside5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris working under Joel for training

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Jan 26, 2022

Pat Lobb Toyota of McKinney responded

Thank you! Joel and Chris appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

January 23, 2022

Dealership Rating
Employee Rating

cooperative and responsive teamKnew very well about the cooperative and responsive team Knew very well about the subject matter On time service completion More

by Firew2210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cole, Robert McMillan, Tammy Mitchell, Cannon Campbell, Jose Facundo, Tyge Anderson , Kevin Cardenas, Brandon Hutson, Christopher Moore

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Jan 23, 2022

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

January 23, 2022

Dealership Rating
Employee Rating

Love it people very friendly knowledgeable and really treat you like a friend fantastic love the service department Joel Casper is my service rep he’s great More

by cloningersharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jan 23, 2022

Pat Lobb Toyota of McKinney responded

Thank you, Sharon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

December 30, 2021

Dealership Rating
Employee Rating

Great customer service, easy check in process, comfortable lobby with work space and refreshments, over all great experience! More

by Shannon.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cole, Robert McMillan, Cannon Campbell, Jose Facundo, Tyge Anderson , Dylan Bacon

Report | Print
Dec 31, 2021

Pat Lobb Toyota of McKinney responded

Shannon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

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