Joel Casper
Joel Casper at Pat Lobb Toyota of McKinney

Joel Casper | Page 11

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.8
141 Reviews
4.8

141 Reviews

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141 Reviews of Joel Casper

July 02, 2022

Dealership Rating
Employee Rating

Hasan Amarneh is the best salesman I've ever worked with. Manager Spike is absolutely great. They went above and beyond for me. I'll always be a Pat Lobb customer More

by pstovall
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hasan Amarneh, Thomas "Spike" Lipscomb, Brian Salm

Jul 05, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Hasan, Thomas "Spike" and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Tony Yazbeck General Sales Manager

June 24, 2022

Dealership Rating
Employee Rating

Toyota of McKinney really knows how to take care of customers, it is refreshing to deal with knowledgeable people More

by Davemarshal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Easy Newsome

Jun 27, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

June 22, 2022

Dealership Rating
Employee Rating

The people here are very friendly, courteous, and professional in executing their jobs. Fast service… More

by acpanthera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert McMillan , Alex Ruvalcaba

Jun 22, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

June 07, 2022

Dealership Rating
Employee Rating

I have bought multiple vehicles from this location and have a really good service from the sales and services team. More

by RunningRichard40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

Pat Lobb Toyota of McKinney responded

Thank you, Richard! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Tony Yazbeck General Sales Manager

June 02, 2022

Dealership Rating
Employee Rating

Had a flat tire. My tire warranty covered a new tire completely installed. It was my first time with this Service Advisor, Joel Casper, and he did a remarkable job fo More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Mogollon

Jun 03, 2022

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

May 25, 2022

Dealership Rating
Employee Rating

Great Sales and Service Departments, attentive to concerns and forward-thinking toward problem solving. Great place to make a purchase or have a product serviced from the Worlds' Most Dependable aut More

by devildog92
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mel Williams , Christopher Moore, Tony Yazbeck

May 26, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Yazbeck General Sales Manager

May 16, 2022

Dealership Rating
Employee Rating

Extremely professional service and customer care. Appointment was on time and actually less than the advertised and expected time period. More

by CLDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

May 12, 2022

Dealership Rating
Employee Rating

I was in and out in under an hour. Friendly staff. Great waiting area. No issues. More

by CHurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2022

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. Joel and our team appreciate your business and hope to see you again soon! Arik Florczak Service Director

May 08, 2022

Dealership Rating
Employee Rating

Good experience dropping off vehicle, and talking with service rep, calling to say it is ready, answering my questions and picking up vehicle More

by Xb70fram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Moore

May 09, 2022

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

May 02, 2022

Dealership Rating
Employee Rating

From start to finish, over a 3-4 week period, the professionalism and attention experienced at Pat Lobb was the best that I have encountered. We started with the service department (Joel Casper) and More

by Bettsla
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Perez , Steven Boyd

May 02, 2022

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Tony Yazbeck General Sales Manager

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