Joel Kitchen

It took way longer than I thought to change oil and rotate tires. And when they were finished there were 2 long scratches on the drivers side passenger door. rotate tires. And when they were finished there were 2 long scratches on the drivers side passenger door. More

by roper.lynda Verified Customer Verified Customer

Report | Print

They really listened when I described my problem. I am glad that a shuttle service is provided because I don't always have someone who can help me. I can't stay at the dealership because I have a dis I am glad that a shuttle service is provided because I don't always have someone who can help me. I can't stay at the dealership because I have a disabled brother at home who I can't leave for very long. More

by poppy.12929 Verified Customer Verified Customer

Report | Print

Good place to do business, very trustworthy. I have been a longtime customer, no complaints. I have been a longtime customer, no complaints. More

by william_thompson Verified Customer Verified Customer

Report | Print

Excellent service Joel was helpful and helpful me get a resolution that was affordable and easy resolution that was affordable and easy More

by LISAKKNAPP Verified Customer Verified Customer

Report | Print

Would have given four stars, but I can't believe how much they pester me for feedback after every single appointment. Please, for the love of all that is good, send me one text and email, and then leave me a they pester me for feedback after every single appointment. Please, for the love of all that is good, send me one text and email, and then leave me alone. If I don't respond to your initial request for feedback, it's because I'm not interested in providing feedback. Here's to hoping someone sees this. As for Joel--he was great, but it always seems like the service rep (be it Joel or any other "assigned" rep for my appt) is nowhere to be seen when my vehicle is done and I'm ready to get on my way. Gratefully, a neighboring rep stepped in and helped to get me on my way. Finally-- I think the pictures you send during the service appt are good to give me a view of anything that needs work on an update, but half the time I have no clue what I'm looking at. If there could just be one sentence included telling me what I'm looking at and whether there's an issue, that would be helpful. Instead, I'm like, "Yes, I can see that the suspension has some dirt on it. Thanks for sharing." More

by shawnrhowell Verified Customer Verified Customer

Report | Print

We've been a Brent Brown Toyota now Orem Toyota customer for 24 years with the same trouble-free Rav4. We won't let anyone else touch it! These are great people focused on ONE BRAND and dedicated to putting for 24 years with the same trouble-free Rav4. We won't let anyone else touch it! These are great people focused on ONE BRAND and dedicated to putting the CUSTOMER first. This is a rare thing in today's world. We love you and we love Toyota - best car we've ever had in 62 years of driving! More

by HappyFolks Verified Customer Verified Customer

Report | Print

Joel's explanations of the work I had done were informative. He and Steve the shuttle driver were polite and helpful. The technician corrected the problem I had with my car. Thanks to all of them. informative. He and Steve the shuttle driver were polite and helpful. The technician corrected the problem I had with my car. Thanks to all of them. More

by Sherrie Verified Customer Verified Customer

Report | Print

Incredible It was increíble, the attention was very cool and fast And the service of my car was perfect and fast And the service of my car was perfect More

by ANDRESSALVADOR1504 Verified Customer Verified Customer

Report | Print

The service was great but the price point was higher than I wanted to spend. I wanted to spend. More

by kevinlrichardson Verified Customer Verified Customer

Report | Print

Orem Toyota is the best! !! They give good service!! I always bring my Toyota to Brent Brown Orem Toyota for service!!! !! They give good service!! I always bring my Toyota to Brent Brown Orem Toyota for service!!! More

by rogersmarcial Verified Customer Verified Customer

Report | Print